---
title: "Add and Merge Calls"
slug: "add-and-merge-calls"
updated: 2026-07-23T10:06:34Z
published: 2026-07-23T10:06:34Z
canonical: "help.8x8.com/add-and-merge-calls"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.8x8.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Add and Merge Calls

With multiple-line calling, the app allows you to add a call, switch between calls, and create a conference from multiple calls.

> [!NOTE]
> Note:
> 
> The ability to make additional calls depends on how your **Virtual Office** extension is set up.

**To add a call and create a conference:**

1. While on a call, notify the caller that you are about to create a conference.
2. Click **New Line** above the call control panel.![](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/Call_AddCall.png?sv=2026-02-06&spr=https&st=2026-11-03T22%3A39%3A11Z&se=2026-11-03T23%3A39%3A11Z&sr=c&sp=r&sig=f8OTeghCjFj8SbHJ0AYaSEZPGXKMK0TF%2FG6Cd%2B1ucnA%3D)
3. Dial the desired number in the dialpad that appears.
4. Depending on your settings, you may need to first accept an outgoing call in order to successfully add a call.
5. To merge the calls, click **Merge** in the call control panel. The conference ends when one of the three parties hangs up.