---
title: "Admin and configuration"
slug: "admin"
description: "Admin and configuration 8x8 Admin and Configuration Documentation | Setup Guides Set up and manage 8x8 services, users, roles, phone numbers, devices, call flows, queues, permissions and Contact Center settings across your organisation. admin-and-configuration"
status: "update"
updated: 2026-09-03T08:12:35Z
published: 2026-09-03T08:12:36Z
canonical: "help.8x8.com/admin"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.8x8.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Administration and configuration

**Administration & Configuration**

Everything you need to set up, manage, and fine-tune your 8x8 services from one place. Whether you're managing your phone system or configuring your contact center, this section walks you through the administrative tools that keep your organization running.

Start with the two core applications below:

- [**8x8 Admin Console**](https://8x8.us.document360.io/documentation/docs/about-8x8-admin-console) — Your online portal for managing your company's phone system. Claim and assign phone numbers, add and manage users and admins, set up sites and ring groups, customize your auto attendant, and configure telephony features from any desktop.
- [**8x8 Configuration Manager**](https://8x8.us.document360.io/documentation/docs/get-started-with-8x8-configuration-manager) — Your 100% cloud-based tool for setting up and managing 8x8 Contact Center. Create agents, supervisors, and roles, configure queues and communication channels, organize agent groups, run campaigns, and manage your tenant's resources and behavior.

## **Trending user guides**

### **Admin Console for administrators**

[Learn more](/documentation/docs/about-8x8-admin-console)

### **Get started with 8×8 Admin Console**

[Learn more →](/documentation/docs/get-started-with-8x8-admin-console)

## **More user guides**

### **8×8 Contact Center disaster recovery**

[Learn more →](/documentation/docs/8x8-contact-center-disaster-recovery-rerouting-options)

### **Add 8×8 Work Users**

[Learn more →](/documentation/docs/add-8x8-work-users)

### **Understand your dial plans**

[Learn more →](/documentation/docs/understand-your-dial-plans)

### **Add 8×8 Contact Center users**

[Learn more →](/documentation/docs/add-8x8-contact-center-users)