---
title: "Log in"
slug: "aw-log-in"
updated: 2026-07-23T10:07:17Z
published: 2026-07-23T10:07:17Z
canonical: "help.8x8.com/aw-log-in"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.8x8.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Log in

Click [https://login.8x8.com](https://login.8x8.com/) to log in to **8x8 Contact Center** applications. Whether you are a supervisor or an agent, you can sign into any of these roles with a unified username and password. Every user in **8x8 Contact Center** receives a system-generated email notification with the login credentials. The email includes the login URL, username, a temporary password, and a link to create a password. Click the link to set your password and log in.

To log in to 8x8 Agent Workspace:

1. In your preferred browser, enter [https://login.8x8.com/](https://login.8x8.com/).
2. In the 8x8 login page, enter your username or email and click **Continue**. ![](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/sso-2-0-login.png?sv=2026-02-06&spr=https&st=2026-11-03T22%3A18%3A43Z&se=2026-11-03T23%3A18%3A43Z&sr=c&sp=r&sig=yeNlb%2FQpezTWG1H5hv7ARnhtdA%2BOHwR23WPRGEOnVhM%3D)
3. Enter your password and click **Login**.
4. The 8x8 application panel launches listing all the applications available to you. ![](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/login-application.png?sv=2026-02-06&spr=https&st=2026-11-03T22%3A18%3A43Z&se=2026-11-03T23%3A18%3A43Z&sr=c&sp=r&sig=yeNlb%2FQpezTWG1H5hv7ARnhtdA%2BOHwR23WPRGEOnVhM%3D)
5. Select the **Contact Center** Agent application to launch. By default, **8x8 Agent Workspace** launches in the **On Break** status.

> [!NOTE]
> Note:
> 
> **8x8 Agent Workspace** passwords are case-sensitive. If your access to **8x8 Agent Workspace** is denied due to IP address restrictions, an automatic email is sent to your **8x8 Contact Center** administrator. The administrator is then able to give you the access authorization.
6. Click **Ready to work** to initiate the session.
7. You can select **Change status ![](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/icon-change-status-2.png?sv=2026-02-06&spr=https&st=2026-11-03T22%3A18%3A43Z&se=2026-11-03T23%3A18%3A43Z&sr=c&sp=r&sig=yeNlb%2FQpezTWG1H5hv7ARnhtdA%2BOHwR23WPRGEOnVhM%3D) > Work Offline** to temporarily stop the interactions from being offered while you configure your account.

The brand new interface for 8x8 Contact Center agents to receive and process customer interactions.

Agents use the Agent Console to view and manage customer interactions. Virtual Contact Center supports Regular agents and Supervisor agents.