---
title: "Browser requirements for 8x8 Contact Center integrations"
slug: "browser-requirements-for-8x8-contact-center-integrations"
updated: 2026-07-23T10:07:25Z
published: 2026-07-23T10:07:25Z
canonical: "help.8x8.com/browser-requirements-for-8x8-contact-center-integrations"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.8x8.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Browser requirements for 8x8 Contact Center integrations

**8x8 Contact Center** integration with **Salesforce** is supported on the Google Chrome browser.

## Installation requirements

To enable your CRM instance to interoperate with your **8x8 Contact Center**, you must have administrative access to:

- Your CRM account
- **8x8 Configuration Manager**

## Preparation

Before you begin using **8x8 Contact Center** integration, we recommend defining the browser settings in Chrome to allow pop-ups and white list the 8x8 cloud domain URL.

1. Go to Chrome browser settings.
2. Search for pop-up settings and select the **Pop-up and redirects** setting.
3. Click **Add** and enter <https://cloud8.8x8.com> to the list of allowed sites. Chrome automatically saves these settings.