---
title: "Bug fixes 9.5.2"
slug: "bug-fixes-9-5-2"
updated: 2026-07-23T10:06:50Z
published: 2026-07-23T10:06:50Z
canonical: "help.8x8.com/bug-fixes-9-5-2"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.8x8.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Bug fixes 9.5.2

We have fixed the following bugs in this release:

| Bug | Summary |
| --- | --- |
| VCC-24720 | In **(Undefined variable: 8x8VariablesSet.AgtConsole)**, Post Call Survey is not offered to agents intermittently. |
| VCC-24641 | Supervisor's audio is captured in call recording during a conference call and while monitoring. |
| VCC-24346 | In **(Undefined variable: 8x8VariablesSet.AgtConsole)**, calls are not queued up in campaign manager after a certain point. |
| VCC-23886 | In **(Undefined variable: 8x8VariablesSet.AgtConsole)**'s Monitoring > Playbacks, the audio duration for recorded conversation does not match the actual recorded time. |
| VCC-23864 | In **(Undefined variable: 8x8VariablesSet.AgtConsole)**, the Case Reports output returns different results when you include attachment fields: File Name, File Size, and Description. |
| VCC-23781 | In inbound telephony, the audio is intermittent after transferring a line from Agent 1 to Agent 2, and before Agent 2 answers the call. |
| VCC-23631 | Incoming calls go to the closed schedule even during an open schedule. |
| VCC-23084 | In **(Undefined variable: 8x8VariablesSet.AgtConsole)**, when an agent who is on a live chat accepts a second chat, what he types in the first chat window, appears in the second chat window. |
| VCC-22458 | In **(Undefined variable: 8x8VariablesSet.AgtConsole)**'s historical reports, transactions analysis shows long outbound calls. |
| VCC-1837 | JCM process exits unexpectedly. |