---
title: "Bug fixes 9.7.3"
slug: "bug-fixes-9-7-3"
updated: 2026-07-23T10:07:25Z
published: 2026-07-23T10:07:25Z
canonical: "help.8x8.com/bug-fixes-9-7-3"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.8x8.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Bug fixes 9.7.3

We have fixed the following bugs in this release:

| Bug | Summary |
| --- | --- |
| VCC-32614 | Cannot perform click-to-dial on a separate window or tab in **(Undefined variable: 8x8VariablesSet.AgtConsole)**. |
| VCC-30769 | The 30 seconds voicemail timeout at the queue level forces the call to end the current call and voicemail. |
| VCC-30625 | In **8x8 Configuration Manager**, cannot download phone script in PDF. |
| VCC-30488 | In **(Undefined variable: 8x8VariablesSet.AgtConsole)**, when click Back to Pending Emails, it goes to an empty list, even though there are more pending emails on the list. |
| VCC-30359 | 8x8 CRM returns error when running a case report, and sorting the follow-up fields on the report in **(Undefined variable: 8x8VariablesSet.AgtConsole)**. |
| VCC-29860 | 8x8 CRM returns error when the CC field under Reply All contains "&" in the email address. |
| VCC-29670 | If agent A ends a call on line 1 during a DAR offer, the line 2 DAR call rejected by timeout, drops 10 seconds after it is forwarded to the queue and accepted by agent B. |
| VCC-29414 | In SMTP custom email server tenant, the auto reply from email script does not go through SMTP email server. |
| VCC-26720 | When pull emails from a queue and sort follow-ups, pagination doesn't take you to the newer follow up. |
| VCC-25457 | **8x8 Work** status is not properly reflected in **8x8 Contact Center** for DND status. |
| VCC-24437 | Transferring a call too quickly gets connected with audio issues. |