---
title: "Configure Integration Profiles"
slug: "configure-integration-profiles-2"
updated: 2026-08-11T14:57:47Z
published: 2026-08-12T13:26:08Z
canonical: "help.8x8.com/configure-integration-profiles-2"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.8x8.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Configure Integration Profiles

Integration Profiles are a powerful tool that lets you easily personalize and fine-tune your 8x8 Contact Center Integration. With **Integration Profiles**, you gain full control over your integration workflows and experiences, allowing you to seamlessly adapt the 8x8 integration to meet your unique business requirements.

**To access CRM Integration Profiles:**

1. Log in to your 8x8 admin account.
2. From My Applications page, click the **Admin Console** tile. The page launches in a new browser tab.
3. From the **Home** page, select **Integration Profiles**.

To learn how to configure the integration, refer to the [8x8 Admin Console Guide](https://help.8x8.com/documentation/docs/admin-console-set-up-crm-integration-profiles).