---
title: "Configure user provisioning settings"
slug: "configure-user-provisioning-settings"
updated: 2026-07-22T14:08:12Z
published: 2026-07-23T10:07:46Z
canonical: "help.8x8.com/configure-user-provisioning-settings"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.8x8.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Configure user provisioning settings

Once you have added and set up **8x8 integration with Okta** as needed, you can change the synchronization and mapping settings of the integration to best suit your organization's user provisioning needs.

**To configure user provisioning settings:**

1. Under **Applications** in **Okta**, open your 8x8 integration app details, and then go to **Provisioning > To App**.

![](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/provisioning-app-edit.png?sv=2026-02-06&spr=https&st=2026-11-03T21%3A51%3A46Z&se=2026-11-03T22%3A51%3A46Z&sr=c&sp=r&sig=XOjQiA1tBKYqxBvk32xtss3i3lteCGeyEiFEDna81cs%3D)
2. Click **Edit** to begin enabling or disabling features of the integration. By default, all features are enabled.
3. You can enable or disable:

![](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/enable-provisioning.png?sv=2026-02-06&spr=https&st=2026-11-03T21%3A51%3A46Z&se=2026-11-03T22%3A51%3A46Z&sr=c&sp=r&sig=XOjQiA1tBKYqxBvk32xtss3i3lteCGeyEiFEDna81cs%3D)

Depending on your selected features, the features display as icons at the top of the app details page. You can see at a glance whether features are enabled (in color) or disabled (grayed out).

![](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/provisioning-icons.png?sv=2026-02-06&spr=https&st=2026-11-03T21%3A51%3A46Z&se=2026-11-03T22%3A51%3A46Z&sr=c&sp=r&sig=XOjQiA1tBKYqxBvk32xtss3i3lteCGeyEiFEDna81cs%3D)
  - Automatic user creation in 8x8 **8x8 Admin Console** when you assign the 8x8 integration to a user in **Okta**.
  - Automatic user detail sync to **8x8 Admin Console** when you change user details in **Okta**.
  - Automatic user deactivation in **8x8 Admin Console** when you unassign the user from the integration or deactivate the user in **Okta**.
4. Scroll down to view user attribute mappings for the integration. By default, 8x8 integration with **Okta** already includes the minimum attributes from a user profile that are required to sync a user in **Okta** with 8x8 services in **8x8 Admin Console**. If needed, you can configure these attributes further. If an attribute is not mapped, it does not sync. The default mapped attributes are:

![](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/attribute-mappings.png?sv=2026-02-06&spr=https&st=2026-11-03T21%3A51%3A46Z&se=2026-11-03T22%3A51%3A46Z&sr=c&sp=r&sig=XOjQiA1tBKYqxBvk32xtss3i3lteCGeyEiFEDna81cs%3D)
  - Username (mandatory)
  - Given name (mandatory)
  - Family name (mandatory)
  - Primary email address (mandatory)
  - Primary email type (optional)
  - Locale (optional)
5. Save your settings.

You are now ready to [assign **Okta** users to the 8x8 integration](/documentation/docs/provision-users-in-okta).