---
title: "Bug fixes"
slug: "content-bug-fixes"
updated: 2026-07-23T10:07:25Z
published: 2026-07-23T10:07:25Z
canonical: "help.8x8.com/content-bug-fixes"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.8x8.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Bug fixes

> [!NOTE]
> Note:
> 
> The Customer Experience (CEX) and Post-Call Survey (PCS) Analytics application has reached end of life. Starting August 20th, 2025, CEX/PCS will no longer be available as a standalone product. For more information, refer to this [Help Center article](https://support-portal.8x8.com/helpcenter/viewArticle.html).

We have fixed the following bugs:

**Release 1.5**

| Bug | Summary |
| --- | --- |
| VCC-22853 | In Recent Calls results table, the Agents column was not sorted correctly. |
| VCC-22851 | In Recent Calls when applying the Spoke to Agent filter under Calls > Outcome, the results were incorrectly shown under agent's individual voicemail and Spoke to Agent, for **8x8 Work and 8x8 Contact Center** tenants. |
| VCC-22089 | Users of single-channel tenants were not able to log in to **Customer Experience**. |

**Release 1.4**

| Bug | Summary |
| --- | --- |
| VCC-970 | The Agent column was missing in Recent Calls when exporting to CSV. |
| VCC-349 | Sorting by Call Date in Recent Calls failed to sort in a sequential order when dealing with long calls. |
| VCC-177 | Calls involving multiple agents in Call Flow did not show agent names properly in the Call Timeline. |
| VCC-148 | Some calls in Call Flow did not show date and time ruler for Call Timeline. |

Agents use the Agent Console to view and manage customer interactions. Virtual Contact Center supports Regular agents and Supervisor agents.