---
title: "Configure CRM Integration Profiles"
slug: "content-configure-crm-integration-profiles"
updated: 2026-07-23T10:07:25Z
published: 2026-07-23T10:07:25Z
canonical: "help.8x8.com/content-configure-crm-integration-profiles"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.8x8.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Configure CRM Integration Profiles

> [!NOTE]
> Note:
> 
> This feature is currently only available for Beta customers.

**CRM Integration Profiles** are a powerful tool that lets you easily personalize and fine-tune your **8x8 Work** and **8x8 Contact Center** CRM Integration. With **CRM Integration Profiles**, you gain full control over your integration workflows and experiences, allowing you to seamlessly adapt the 8x8 integration to meet your unique business requirements.

**To access CRM Integration Profiles:**

1. Log in to your 8x8 admin account.
2. From **My Applications** page, click the **Admin Console** tile. The page launches in a new browser tab.
3. From the **Home** page, select **CRM Integration Profiles**. ![](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/crm-integration-profiles.png?sv=2026-02-06&spr=https&st=2026-11-03T22%3A39%3A08Z&se=2026-11-03T23%3A39%3A08Z&sr=c&sp=r&sig=T88U7iMt7lszIptf7V5qk7jXnK%2BPtZVD3ITTO%2F6k7y4%3D)

To learn how to configure the integration, refer to the [**8x8 Admin Console** Guide](/documentation/docs/admin-console-set-up-crm-integration-profiles).