---
title: "NetSuite Single Sign-On"
slug: "content-netsuite-single-sign-on"
updated: 2026-07-23T10:06:56Z
published: 2026-07-23T10:06:56Z
canonical: "help.8x8.com/content-netsuite-single-sign-on"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.8x8.com/llms.txt
> Use this file to discover all available pages before exploring further.

# NetSuite Single Sign-On

**8x8 Contact Center** integration with **NetSuiteSingle Sign-On** and (SSO) capability allows a user of **NetSuite** CRM to enter **8x8 Contact Center** via **NetSuite** website, eliminating the need to remember or enter **8x8 Contact Center** user credentials. The user presents the authentication information only once per session. **NetSuite**'s **Single Sign-On** eliminates the need for a separate login for **8x8 Agent Console**.

![](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/cfgmgrintegrationnetsuitesso.png?sv=2026-02-06&spr=https&st=2026-11-03T22%3A39%3A07Z&se=2026-11-03T23%3A39%3A07Z&sr=c&sp=r&sig=E2zUhzKJvM0CMUuEkfZZGrFk2Uwp1R7hFV1f1QUbrQs%3D)

> [!NOTE]
> Notes:
> 
> - There is no iframe for this release. **8x8 Contact Center** appears in a separate window. - SSO is the only option for new customers. The existing customers cannot go back to non-SSO once it is selected.

## Features

- Easy installation using SuiteBundler.
- SuiteSignOn for time saving convenience and secure **Single Sign-On**.
- Improved security; **NetSuite** user credentials and password are not stored in user interface.
- Enhanced user experience; users can seamlessly sign in to **8x8 Contact Center** from the **NetSuite** dashboard without the need to remember or enter **8x8 Contact Center** user credentials.
  - Full functionality of **8x8 Contact Center** and **NetSuite**.
  - No need to refresh **8x8 Contact Center** while using **NetSuite**.

## Limitations

We can associate only one **8x8 Contact Center** tenant with each **8x8 Contact Center** Suitebundle. Contact 8x8 professional services for the available workaround.

## Requirements

You must have **NetSuite** SSO enabled for your **NetSuite** account to proceed with the installation. In order to enable SSO, contact the **NetSuite** support team at www.netsuite.com.

To learn how to install and configure **NetSuite** SSO, refer to the [**NetSuite** SSO Installation Guide](/documentation/docs/overview-8x8-integration-for-netsuite-3-1).