---
title: "Understand campaign status"
slug: "content-understand-campaign-status"
updated: 2026-07-23T10:07:13Z
published: 2026-07-23T10:07:13Z
canonical: "help.8x8.com/content-understand-campaign-status"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.8x8.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Understand campaign status

An **8x8 Contact Center** campaign can assume varying statuses based on how it is managed. The campaign status informs **8x8 Contact Center** administrators if the campaign is ready to run, scheduled to run, running, stopped, or completed running.

To view a campaign status, go to in the **8x8 Configuration Manager**. You can see a list of all your campaigns with their corresponding status. ![](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/cfgmgrcampaignsstatus01.png?sv=2026-02-06&spr=https&st=2026-11-04T00%3A48%3A16Z&se=2026-11-04T01%3A48%3A16Z&sr=c&sp=r&sig=i3GlLTp4iifyCZFTXxLet62YSjif8KSC4awXN6KdE3I%3D)The following table summarizes the various campaign statuses:

| Campaign Status | Description |
| --- | --- |
| New | A newly-created campaign that has not been scheduled to start. You should manually start this campaign. |
| Manual Running | A campaign that is manually started and is currently running. |
| Manual Stopped | A campaign that is manually stopped by clicking **Stop**. |
| Scheduled | A campaign with a scheduled start time that has not been reached. |
| Scheduled Running | A campaign that has reached scheduled start time and is currently running. |
| Paused | A campaign that, when paused, stops feeding calls to the outbound queue until resumed. The campaign retains calls already in the queue and offers them to the agents. |
| Purged | A paused campaign that, when purged, removes all calls from the queue. You can resume purged campaigns. |
| Schedule Stopped | A campaign that has reached the scheduled stop time and is currently stopped. |
| Completed | A campaign whose records have been successfully processed. |