---
title: "View campaign assignments"
slug: "content-view-campaign-assignments"
updated: 2026-07-23T10:06:53Z
published: 2026-07-23T10:06:53Z
canonical: "help.8x8.com/content-view-campaign-assignments"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.8x8.com/llms.txt
> Use this file to discover all available pages before exploring further.

# View campaign assignments

**8x8 Contact Center** requires you to direct all campaign calls through outbound queues. While defining a campaign, you must specify an outbound queue to direct the calls to. When a campaign executes, a target call list fetched from the **Local CRM** is fed to an outbound phone queue. The queue offers calls to its members based on their skill set and availability.

The Campaigns tab in **8x8 Configuration Manager** for an existing outbound phone queue shows the campaigns assigned to the queue. The list shows all new, running, completed, purged, and stopped campaigns.

To view campaign assignments:

1. From the **Configuration Menu**, open **Queues/Skills**.
2. Find the outbound phone queue with a campaign assignment you wish to view, and click ![](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/icon_edit_18x18.png?sv=2026-02-06&spr=https&st=2026-11-03T22%3A39%3A02Z&se=2026-11-03T23%3A39%3A02Z&sr=c&sp=r&sig=F7H7KWors%2FqS4x8LgnwtUJYpkPF1H9z39utpNBheKtE%3D).
3. Go to the **Campaigns** tab.

![](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/cfgmgrqueuesphoneoutcampaigns.png?sv=2026-02-06&spr=https&st=2026-11-03T22%3A39%3A02Z&se=2026-11-03T23%3A39%3A02Z&sr=c&sp=r&sig=F7H7KWors%2FqS4x8LgnwtUJYpkPF1H9z39utpNBheKtE%3D)

All campaigns assigned to this outbound queue are listed. For details on creating and assigning campaigns to a queue, refer to [Create a Campaign](/documentation/docs/configuration-manager-vovcc-create-a-campaign).