---
title: "Create and manage personal contacts"
slug: "create-and-manage-personal-contacts"
updated: 2026-07-23T10:07:04Z
published: 2026-07-23T10:07:04Z
canonical: "help.8x8.com/create-and-manage-personal-contacts"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.8x8.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Create and manage personal contacts

Let's say you want to keep track of contacts you communicate with outside of your company directory, and would like to have them available for quick access. To easily organize and call numbers outside of your company directory, you can create personal contacts in **8x8 Work for Desktop** that are visible only to you, and can be edited and deleted as needed from under **Contacts ![](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/icon-contacts_18x18.png?sv=2026-02-06&spr=https&st=2026-11-03T21%3A12%3A57Z&se=2026-11-03T22%3A12%3A57Z&sr=c&sp=r&sig=VhofKdY7TuUNRqdYHc%2BBRYtczMEkwRAMBCa9IeD3OE8%3D)> My Contacts**.

> [!NOTE]
> Note:
> 
> You can edit the information associated with your personal contacts, but not the information of company contacts created by your administrator.

**To create personal contacts:**

1. Go to **Contacts ![](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/icon-contacts_18x18.png?sv=2026-02-06&spr=https&st=2026-11-03T21%3A12%3A57Z&se=2026-11-03T22%3A12%3A57Z&sr=c&sp=r&sig=VhofKdY7TuUNRqdYHc%2BBRYtczMEkwRAMBCa9IeD3OE8%3D)> My Contacts**.
2. Click **New Contact ![](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/icon_NewContact_18x18.png?sv=2026-02-06&spr=https&st=2026-11-03T21%3A12%3A57Z&se=2026-11-03T22%3A12%3A57Z&sr=c&sp=r&sig=VhofKdY7TuUNRqdYHc%2BBRYtczMEkwRAMBCa9IeD3OE8%3D)** and select **Add new contact** to start creating a new contact.
3. Enter the contact details.
4. When you are finished, save your changes. The personal contact now shows up under **Contacts ![](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/icon-contacts_18x18.png?sv=2026-02-06&spr=https&st=2026-11-03T21%3A12%3A57Z&se=2026-11-03T22%3A12%3A57Z&sr=c&sp=r&sig=VhofKdY7TuUNRqdYHc%2BBRYtczMEkwRAMBCa9IeD3OE8%3D)> My Contacts**.

**To create personal contacts from active calls:**

1. While on a call, click **More ![](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/icon_MoreOptionsVertical_18x18.png?sv=2026-02-06&spr=https&st=2026-11-03T21%3A12%3A57Z&se=2026-11-03T22%3A12%3A57Z&sr=c&sp=r&sig=VhofKdY7TuUNRqdYHc%2BBRYtczMEkwRAMBCa9IeD3OE8%3D)** to open a menu.
2. From the menu that pops up, select **Create new contact** to start creating a new contact.
3. Enter the contact details.
4. When you are finished, save your changes. The personal contact now shows up under **Contacts ![](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/icon-contacts_18x18.png?sv=2026-02-06&spr=https&st=2026-11-03T21%3A12%3A57Z&se=2026-11-03T22%3A12%3A57Z&sr=c&sp=r&sig=VhofKdY7TuUNRqdYHc%2BBRYtczMEkwRAMBCa9IeD3OE8%3D) > My Contacts**.

**To create personal contacts from call logs under Calls ![](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/Tab_Calls_18x18.png?sv=2026-02-06&spr=https&st=2026-11-03T21%3A12%3A57Z&se=2026-11-03T22%3A12%3A57Z&sr=c&sp=r&sig=VhofKdY7TuUNRqdYHc%2BBRYtczMEkwRAMBCa9IeD3OE8%3D):**

1. Open your **Calls ![](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/Tab_Calls_18x18.png?sv=2026-02-06&spr=https&st=2026-11-03T21%3A12%3A57Z&se=2026-11-03T22%3A12%3A57Z&sr=c&sp=r&sig=VhofKdY7TuUNRqdYHc%2BBRYtczMEkwRAMBCa9IeD3OE8%3D)** list.
2. Select **Calls** to view all inbound, outbound, and missed calls. OR Select **Missed** to view all missed calls.
3. Hover over the desired contact, and then click the **More ![](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/icon_MoreOptionsVertical_18x18.png?sv=2026-02-06&spr=https&st=2026-11-03T21%3A12%3A57Z&se=2026-11-03T22%3A12%3A57Z&sr=c&sp=r&sig=VhofKdY7TuUNRqdYHc%2BBRYtczMEkwRAMBCa9IeD3OE8%3D)** option that appears to open a drop-down menu.
4. From the drop-down, select **Create new contact** to start creating a new contact.
5. Enter the contact details.
6. When you are finished, save your changes. The personal contact now shows up under **Contacts ![](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/icon-contacts_18x18.png?sv=2026-02-06&spr=https&st=2026-11-03T21%3A12%3A57Z&se=2026-11-03T22%3A12%3A57Z&sr=c&sp=r&sig=VhofKdY7TuUNRqdYHc%2BBRYtczMEkwRAMBCa9IeD3OE8%3D)> My Contacts**.

**To create personal contacts from voicemails under Calls ![](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/Tab_Calls_18x18.png?sv=2026-02-06&spr=https&st=2026-11-03T21%3A12%3A57Z&se=2026-11-03T22%3A12%3A57Z&sr=c&sp=r&sig=VhofKdY7TuUNRqdYHc%2BBRYtczMEkwRAMBCa9IeD3OE8%3D):**

1. Go to **Calls ![](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/Tab_Calls_18x18.png?sv=2026-02-06&spr=https&st=2026-11-03T21%3A12%3A57Z&se=2026-11-03T22%3A12%3A57Z&sr=c&sp=r&sig=VhofKdY7TuUNRqdYHc%2BBRYtczMEkwRAMBCa9IeD3OE8%3D) > Voicemails**.
2. Hover over the desired contact, and then click the **More ![](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/icon_MoreVertical_18x18.png?sv=2026-02-06&spr=https&st=2026-11-03T21%3A12%3A57Z&se=2026-11-03T22%3A12%3A57Z&sr=c&sp=r&sig=VhofKdY7TuUNRqdYHc%2BBRYtczMEkwRAMBCa9IeD3OE8%3D)** option that appears to open a drop-down menu.
3. From the drop-down, select **Create new contact** to start creating a new contact; the number and Caller ID (if one exists) are automatically filled in.
4. Enter the contact details.
5. When you are finished, save your changes. The personal contact now shows up under **Contacts ![](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/icon-contacts_18x18.png?sv=2026-02-06&spr=https&st=2026-11-03T21%3A12%3A57Z&se=2026-11-03T22%3A12%3A57Z&sr=c&sp=r&sig=VhofKdY7TuUNRqdYHc%2BBRYtczMEkwRAMBCa9IeD3OE8%3D) > My Contacts**.

**To create personal contacts from chats under Messages ![](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/Tab_Messages_18x18.png?sv=2026-02-06&spr=https&st=2026-11-03T21%3A12%3A57Z&se=2026-11-03T22%3A12%3A57Z&sr=c&sp=r&sig=VhofKdY7TuUNRqdYHc%2BBRYtczMEkwRAMBCa9IeD3OE8%3D):**

1. Open your list of **Messages ![](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/Tab_Messages_18x18.png?sv=2026-02-06&spr=https&st=2026-11-03T21%3A12%3A57Z&se=2026-11-03T22%3A12%3A57Z&sr=c&sp=r&sig=VhofKdY7TuUNRqdYHc%2BBRYtczMEkwRAMBCa9IeD3OE8%3D)**.
2. In the **All** or **1-1** sections of your chat list, hover over the desired chat with an external contact, and then click the **More ![](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/icon_MoreOptionsVertical_18x18.png?sv=2026-02-06&spr=https&st=2026-11-03T21%3A12%3A57Z&se=2026-11-03T22%3A12%3A57Z&sr=c&sp=r&sig=VhofKdY7TuUNRqdYHc%2BBRYtczMEkwRAMBCa9IeD3OE8%3D)** option that appears to open a drop-down menu.
3. From the drop-down, select **Create new contact** to start creating a new contact; the number and Caller ID (if one exists) are automatically filled in.
4. Enter the contact details.
5. When you are finished, save your changes. The personal contact now shows up under **Contacts ![](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/icon-contacts_18x18.png?sv=2026-02-06&spr=https&st=2026-11-03T21%3A12%3A57Z&se=2026-11-03T22%3A12%3A57Z&sr=c&sp=r&sig=VhofKdY7TuUNRqdYHc%2BBRYtczMEkwRAMBCa9IeD3OE8%3D) > My Contacts**.

**To edit personal contacts:**

1. Go to **Contacts ![](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/icon-contacts_18x18.png?sv=2026-02-06&spr=https&st=2026-11-03T21%3A12%3A57Z&se=2026-11-03T22%3A12%3A57Z&sr=c&sp=r&sig=VhofKdY7TuUNRqdYHc%2BBRYtczMEkwRAMBCa9IeD3OE8%3D) > My Contacts**.
2. Hover over the desired contact, and then click the **More ![](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/icon_MoreOptionsVertical_18x18.png?sv=2026-02-06&spr=https&st=2026-11-03T21%3A12%3A57Z&se=2026-11-03T22%3A12%3A57Z&sr=c&sp=r&sig=VhofKdY7TuUNRqdYHc%2BBRYtczMEkwRAMBCa9IeD3OE8%3D)** option that appears to open a drop-down menu.
3. From the drop-down, select **Edit** to edit the contact details.
4. Make the desired changes.
5. When you are finished, save your changes.

**To delete personal contacts:**

1. Go to **Contacts ![](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/icon-contacts_18x18.png?sv=2026-02-06&spr=https&st=2026-11-03T21%3A12%3A57Z&se=2026-11-03T22%3A12%3A57Z&sr=c&sp=r&sig=VhofKdY7TuUNRqdYHc%2BBRYtczMEkwRAMBCa9IeD3OE8%3D) > My Contacts**.
2. Hover over the desired contact, and then click the **More ![](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/icon_MoreOptionsVertical_18x18.png?sv=2026-02-06&spr=https&st=2026-11-03T21%3A12%3A57Z&se=2026-11-03T22%3A12%3A57Z&sr=c&sp=r&sig=VhofKdY7TuUNRqdYHc%2BBRYtczMEkwRAMBCa9IeD3OE8%3D)** option that appears to open a drop-down menu.
3. From the drop-down, select **Delete** to delete the contact.