---
title: "Customize your 8x8 Work app integration"
slug: "customize-your-8x8-work-app-integration"
updated: 2026-07-23T10:07:00Z
published: 2026-07-23T10:07:00Z
canonical: "help.8x8.com/customize-your-8x8-work-app-integration"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.8x8.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Customize your 8x8 Work app integration

You are able to customize the **8x8 Work for Salesforce** for added features and capabilities. Contact [8x8 Support](https://support.8x8.com/) to learn more.

These are some examples of the available customization options:

- All objects in **Salesforce** can be supported via customization such as: Account, Company, Contact, Lead, Opportunity, and custom objects.
- You can customize the call log data, the fields to map to, and the desired objects including the custom objects.
- Screen pops appear for entity, record, or object pop. They can be configured to be triggered when an interaction is offered or connected.
- Call Logs can be configured to be triggered when a call is answered or ended.
- The call outcome choices can be customized.
- Additional pick-list fields, date fields, and free form fields can be added to the call wrap-up data.