---
title: "Enable call hang-up tone"
slug: "enable-call-hang-up-tone"
updated: 2026-07-23T10:07:41Z
published: 2026-07-23T10:07:41Z
canonical: "help.8x8.com/enable-call-hang-up-tone"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.8x8.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Enable call hang-up tone

While you are on a call and one party puts the call on hold, the hang-up tone plays, but only when one party puts the call on hold.

You can enable/disable the call hang-up tone under **Settings ![](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/icon-settings-menu_17x18.png?sv=2026-02-06&spr=https&st=2026-11-03T21%3A12%3A50Z&se=2026-11-03T22%3A12%3A50Z&sr=c&sp=r&sig=iNlTd2gMMDYkOmtodsHU5wT0GKSd62W3Dxf%2BgyKXcjE%3D)** > **Audio & Video** settings page.

> [!WARNING]
> Important!
> 
> Only when the **Classic** sound library is selected in the **Settings ![](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/icon-settings-menu_17x18.png?sv=2026-02-06&spr=https&st=2026-11-03T21%3A12%3A50Z&se=2026-11-03T22%3A12%3A50Z&sr=c&sp=r&sig=iNlTd2gMMDYkOmtodsHU5wT0GKSd62W3Dxf%2BgyKXcjE%3D)** > **Notifications** page, the classic **Enable call hang-up tone** option displays in the **Audio & Video** settings page and you can choose to enable/disable the hang-up tone. If the **Modern** sound library is selected in the **Settings ![](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/icon-settings-menu_17x18.png?sv=2026-02-06&spr=https&st=2026-11-03T21%3A12%3A50Z&se=2026-11-03T22%3A12%3A50Z&sr=c&sp=r&sig=iNlTd2gMMDYkOmtodsHU5wT0GKSd62W3Dxf%2BgyKXcjE%3D)** > **Notifications** page, the classic **Hang-up tone** doesn’t play and the related **Enable call hang-up tone** option doesn’t display in the **Audio & Video** settings page. Instead the new **Enable handling tones** option displays.

To control the call hang-up tones:

1. Go to **Settings ![](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/icon-settings-menu_17x18.png?sv=2026-02-06&spr=https&st=2026-11-03T21%3A12%3A50Z&se=2026-11-03T22%3A12%3A50Z&sr=c&sp=r&sig=iNlTd2gMMDYkOmtodsHU5wT0GKSd62W3Dxf%2BgyKXcjE%3D)** > **Audio & Video** page.
2. In the **Audio & Video** settings page, select to toggle on/off **Enable call hang-up tone**.

By default, the **Enable hang-up tone** toggle is **On**, but you can disable it anytime.

![](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/enable-call-hang-up-tone.png?sv=2026-02-06&spr=https&st=2026-11-03T21%3A12%3A50Z&se=2026-11-03T22%3A12%3A50Z&sr=c&sp=r&sig=iNlTd2gMMDYkOmtodsHU5wT0GKSd62W3Dxf%2BgyKXcjE%3D)