---
title: "Enable user provisioning"
slug: "enable-user-provisioning"
updated: 2026-07-23T10:06:43Z
published: 2026-07-23T10:06:43Z
canonical: "help.8x8.com/enable-user-provisioning"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.8x8.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Enable user provisioning

When you enable user provisioning with 8x8 and **Okta**, you enable **8x8 Admin Console** to import administrator-selected user information from **Okta** and quickly sync up with any changes you make to **Okta** users. These users show up in 8x8 **8x8 Admin Console**. You can then add 8x8 services to these users. Updates to user attributes such as username, first name, and last name can only be made via user management pages in **Okta**.

**To enable user provisioning:**

1. From the **8x8 Admin Console** home page, open the **Identity Management** page.

![](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/SSOSetup_CMOpenIDManagement.png?sv=2026-02-06&spr=https&st=2026-11-03T21%3A51%3A20Z&se=2026-11-03T22%3A51%3A20Z&sr=c&sp=r&sig=lGcS6k6kPZxFOVrzA2uVlMqwHRAUWyMq2m8tB2pNTBk%3D)
2. From the page that opens, select **Okta**.
3. Under **User Provisioning Information**, click **Generate 8x8 Token** to generate an 8x8 URL and an API token. Copy the URL and token, and keep **8x8 Admin Console** open.

![](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/ProvisioningEnable_CMProvisioningInfo.png?sv=2026-02-06&spr=https&st=2026-11-03T21%3A51%3A20Z&se=2026-11-03T22%3A51%3A20Z&sr=c&sp=r&sig=lGcS6k6kPZxFOVrzA2uVlMqwHRAUWyMq2m8tB2pNTBk%3D)
4. In another browser window or tab, log in to **Okta** as an administrator.
5. In **Okta**, go to the **Provisioning** tab of the app settings, and click **Configure API Configuration** to open configuration options.

![](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/configure-api-integr.png?sv=2026-02-06&spr=https&st=2026-11-03T21%3A51%3A20Z&se=2026-11-03T22%3A51%3A20Z&sr=c&sp=r&sig=lGcS6k6kPZxFOVrzA2uVlMqwHRAUWyMq2m8tB2pNTBk%3D)
6. In the configuration page that displays:
  1. Select the **Enable API integration** check box.
  2. Paste the **8x8 URL** and **8x8 API Token** you copied from **8x8 Admin Console** into their respective fields in **Okta**.

![](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/test-api-credentials.png?sv=2026-02-06&spr=https&st=2026-11-03T21%3A51%3A20Z&se=2026-11-03T22%3A51%3A20Z&sr=c&sp=r&sig=lGcS6k6kPZxFOVrzA2uVlMqwHRAUWyMq2m8tB2pNTBk%3D)
  3. Click **Test API Credentials**. You see a confirmation that the API credentials work.
  4. Click **Save**.

You are now ready to [configure user provisioning settings](/documentation/docs/configure-user-provisioning-settings).