---
title: "End-of-life and end-of-support announcements"
slug: "end-of-life-and-end-of-support-announcements"
updated: 2026-07-23T10:06:43Z
published: 2026-07-23T10:06:43Z
canonical: "help.8x8.com/end-of-life-and-end-of-support-announcements"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.8x8.com/llms.txt
> Use this file to discover all available pages before exploring further.

# End-of-life and end-of-support announcements

Be on the lookout for which versions of **8x8 Work for Desktop** and computer operating systems are to be deprecated in the near future:

## End-of-life for past application versions

To give you access to the latest improvements and features, we deprecate older versions of **8x8 Work for Desktop**. To ensure the best user experience, we recommend that you open an update prompt by logging out (or exiting and reopening the app), or see this [Download 8x8 Work for Desktop](/support/docs/download-8x8-work-for-desktop) article.

For version retirement dates and details on the end-of-life process, see the [8x8 Work for Desktop Version End-of-Life Policy](/support/docs/8x8-work-for-desktop-version-end-of-life-policy) article.

Depending on when your version of **8x8 Work for Desktop** reaches its end-of-life date, you receive a different message upon opening the app:

- If your version's end-of-life date is two weeks or fewer away, you see a banner notification that indicates the upcoming end-of-life date. ![](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/whats-new-get-started-eol-proactive.png?sv=2026-02-06&spr=https&st=2026-11-03T21%3A53%3A58Z&se=2026-11-03T22%3A53%3A58Z&sr=c&sp=r&sig=u2lZpa1T%2BnQRINgMtGpMj%2BmijZfBNNQ61VtWAY%2B68kA%3D)
- If your version has just reached its end-of-life date, you see a notification that you have up to a week remaining to continue using your current version. ![](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/whats-new-get-started-eol-soft.png?sv=2026-02-06&spr=https&st=2026-11-03T21%3A53%3A58Z&se=2026-11-03T22%3A53%3A58Z&sr=c&sp=r&sig=u2lZpa1T%2BnQRINgMtGpMj%2BmijZfBNNQ61VtWAY%2B68kA%3D)
- If your version has reached end-of-life more than a week ago, you are no longer able to use your current version of the app, and must upgrade. ![](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/whats-new-get-started-eol-hard.png?sv=2026-02-06&spr=https&st=2026-11-03T21%3A53%3A58Z&se=2026-11-03T22%3A53%3A58Z&sr=c&sp=r&sig=u2lZpa1T%2BnQRINgMtGpMj%2BmijZfBNNQ61VtWAY%2B68kA%3D)

## End-of-support for OS versions

The following operating systems will be deprecated for upcoming versions of **8x8 Work for Desktop**; we will continue to answer Support questions for users on these operating systems, but we will not test on these operating systems or address bugs specific to them.

- **Mac OS 10.10**: Deprecated in October 2019
- **Windows 7**: Deprecated in February 2020