---
title: "Engage"
slug: "engage"
description: "8x8 Engage 8x8 Engage Documentation | User, Admin and Supervisor Guides Find guidance for 8x8 Engage, including setup, administration, user tasks, queue handling, supervisor tools and voice and digital customer interactions. engage"
updated: 2026-08-05T09:29:52Z
published: 2026-08-05T09:29:52Z
canonical: "help.8x8.com/engage"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.8x8.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Engage

### **What is Engage?**

For retail, healthcare, field teams, and branch staff. Get the tools agents take for granted: queue visibility, CRM context, AI summaries, sentiment analysis. All built for mobile. Your customer context stays consistent across every conversation.

Real estate agents, healthcare professionals, IT helpdesk teams, HR staff, and sales support teams can now manage calls and customer interactions in one place. This means better responsiveness, fewer handoffs, and faster support for customers and colleagues.

## **Trending user guides**

### **Get started as an 8×8 Engage user**

[Learn more →](/documentation/docs/engage#create-from-blank)

### **Get started as an 8×8 Engage supervisor**

[Learn more →](/documentation/docs/engage#get-started-as-an-8×8-engage-supervisor)

## **More user guides**

### **About XF Workspace**

[Learn more →](https://help.8x8.com/documentation/docs/about-8x8-xf-workspace)

### **What is new for XF Beta users?**

[Learn more →](https://help.8x8.com/documentation/docs/what-s-new-for-8x8-xf-workspace-beta-users)

### **Configure 8×8 Engage users**

[Learn more →](https://help.8x8.com/documentation/docs/configure-8x8-engage-users)

### **Tour the 8×8 Engage desktop interface**

[Learn more →](https://help.8x8.com/documentation/docs/tour-the-8x8-engage-interface-on-desktop-web)