---
title: "Filter and sort administrators"
slug: "filter-and-sort-administrators"
updated: 2026-07-23T10:07:36Z
published: 2026-07-23T10:07:36Z
canonical: "help.8x8.com/filter-and-sort-administrators"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.8x8.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Filter and sort administrators

If your **8x8 Contact Center** defines numerous roles and administrators, you may find it hard to track them in a scrollable list. Role-based management allows you to search and filter the list of **Secondary administrator**s by specific fields, such as Name, Username, Role, Email, Language, and locked or enabled administrators inside **8x8 Configuration Manager**.

**To filter the list of administrators:**

1. From the **Configuration Menu**, open **Security**.
2. Go to the **Administrators** tab.
3. Click **Filter Administrators List**. ![](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/cfgmgrrolesadminfilter03_mode1.png?sv=2026-02-06&spr=https&st=2026-11-03T23%3A11%3A43Z&se=2026-11-04T00%3A11%3A43Z&sr=c&sp=r&sig=BMRc1AiyJqWS72AzL7CM%2B8omagVqaPBKrxlpREDHCW0%3D)
4. Specify the criteria to filter the administrators from the drop-down menu.
5. Add the desired filtering criteria and select an appropriate parameter, such as the combination <Role, Equals, Super User>.
6. Click **Filter**. The search result appears.

## Sorting roles list

You can sort the administrators list in the desired order by applying sort parameters. You can sort by name, username, role, email, language, and enabled or locked administrators. You can sort the list in the ascending or descending order with just a single click on the header bar. You have the option to sort by multiple fields using the Configure Sort option.

To sort by a single field, click once on the header bar above that field to sort in the ascending or descending order automatically.

![](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/cfgmgrrolesadminsort01_mode1.png?sv=2026-02-06&spr=https&st=2026-11-03T23%3A11%3A43Z&se=2026-11-04T00%3A11%3A43Z&sr=c&sp=r&sig=BMRc1AiyJqWS72AzL7CM%2B8omagVqaPBKrxlpREDHCW0%3D)

**To sort by multiple fields:**

1. Click **Configure Sort**. The Sorting dialog box appears.
2. Click **Add Level** to specify a field name and the order to sort by.
3. Add or delete levels to sort as you desire. ![](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/cfgmgrrolesadminsort04_mode1.png?sv=2026-02-06&spr=https&st=2026-11-03T23%3A11%3A43Z&se=2026-11-04T00%3A11%3A43Z&sr=c&sp=r&sig=BMRc1AiyJqWS72AzL7CM%2B8omagVqaPBKrxlpREDHCW0%3D)
4. Click **Apply**. The sorted list shows.