---
title: "Get started with 8x8 Contact Center Chrome extension for Salesforce"
slug: "get-started-with-8x8-contact-center-chrome-extension-for-salesforce"
updated: 2026-09-14T14:25:24Z
published: 2026-08-12T13:26:08Z
canonical: "help.8x8.com/get-started-with-8x8-contact-center-chrome-extension-for-salesforce"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.8x8.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Get started with 8x8 Contact Center Chrome extension for Salesforce

**Note:** 8x8 Contact Center for Salesforce Chrome extension is currently only available to Beta customers.

After [installing the 8x8 Integrations extension](https://docs-alt.8x8.com/8x8WebHelp/8x8-work-engage-for-salesforce-guide/Content/work-engage-salesforce/installation.htm), and managing the required permissions, you can start using the integration.

**To launch the integration:**

1. Log in to Salesforce.
2. Click the 8x8 ![](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/icon-8x8_28x18(3).png?sv=2026-02-06&spr=https&st=2026-11-03T21%3A14%3A10Z&se=2026-11-03T22%3A14%3A10Z&sr=c&sp=r&sig=GzyaKoah52febI7lmCQ54UDHcCRRQG6mP8G%2F00PcoOw%3D) icon to open the integration. The integration will open as a new browser window. ![8x8 Integration icon location in Salesforce](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/login-icon-location.png?sv=2026-02-06&spr=https&st=2026-11-03T21%3A14%3A10Z&se=2026-11-03T22%3A14%3A10Z&sr=c&sp=r&sig=GzyaKoah52febI7lmCQ54UDHcCRRQG6mP8G%2F00PcoOw%3D)
3. The Salesforce authentication page opens briefly in a new tab and closes when completed.
4. If this is the first time using the integration, you are prompted to complete the onboarding.
5. Click **Continue to Set up**. ![Overview of 8x8 dialer integration with Salesforce, highlighting key features and setup button.](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/salesforce-mapanel.png?sv=2026-02-06&spr=https&st=2026-11-03T21%3A14%3A10Z&se=2026-11-03T22%3A14%3A10Z&sr=c&sp=r&sig=GzyaKoah52febI7lmCQ54UDHcCRRQG6mP8G%2F00PcoOw%3D)
6. Select **8x8 Contact Center**. The system remembers your selection.
7. Click **Select**. ![](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/get-started-with-8x8-contact-center-for-salesforce-image-116k8eru.png?sv=2026-02-06&spr=https&st=2026-11-03T21%3A14%3A10Z&se=2026-11-03T22%3A14%3A10Z&sr=c&sp=r&sig=GzyaKoah52febI7lmCQ54UDHcCRRQG6mP8G%2F00PcoOw%3D)
8. Enter your VCC domain. Enter the URL [*https://sso.8x8.com/login/vcc-naX*](https://sso.8x8.com/login/vcc-naX). In the URL, change **naX** to your tenant cluster, e.g. [*https://sso.8x8.com/login/vcc-na12*](https://sso.8x8.com/login/vcc-naX). ![](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/get-started-with-8x8-contact-center-for-salesforce-image-y63bc2jp.png?sv=2026-02-06&spr=https&st=2026-11-03T21%3A14%3A10Z&se=2026-11-03T22%3A14%3A10Z&sr=c&sp=r&sig=GzyaKoah52febI7lmCQ54UDHcCRRQG6mP8G%2F00PcoOw%3D)
9. Click **Continue**.
10. When prompted, log in with your agent credentials.