---
title: "Get started with 8x8 Work for Salesforce"
slug: "get-started-with-8x8-work-for-salesforce"
updated: 2026-07-23T10:06:50Z
published: 2026-07-23T10:06:50Z
canonical: "help.8x8.com/get-started-with-8x8-work-for-salesforce"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.8x8.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Get started with 8x8 Work for Salesforce

After your administrator configures the integration and adds you as a user, you can log in to 8x8 Work for Salesforce.

If Single Sign-On (SSO) is configured, when you open 8x8 Work for Salesforce, you are automatically logged in.

If SSO is not configured, enter your credentials to log in.

**To launch the 8x8 Work for Salesforce integration**

1. Log in to your Salesforce account.
2. Click the phone ![](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/icon-phone_18x18.png?sv=2026-02-06&spr=https&st=2026-11-03T21%3A12%3A59Z&se=2026-11-03T22%3A12%3A59Z&sr=c&sp=r&sig=7SFVJ6WSIiCXc1bfGJbQBW4qjZicqKnNSgIkxMy3TSU%3D) icon from the bottom of the screen.

![access-8x8-app.png](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/access-8x8-app.png?sv=2026-02-06&spr=https&st=2026-11-03T21%3A12%3A59Z&se=2026-11-03T22%3A12%3A59Z&sr=c&sp=r&sig=7SFVJ6WSIiCXc1bfGJbQBW4qjZicqKnNSgIkxMy3TSU%3D)
3. If SSO is configured, you are logged in automatically.

If SSO is not configured, add your credentials then click **Login**.

The 8x8 Work for Salesforce integration is docked in the interface. You can minimize it or open it in a separate window at any time.

![8x8-app.png](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/8x8-app.png?sv=2026-02-06&spr=https&st=2026-11-03T21%3A12%3A59Z&se=2026-11-03T22%3A12%3A59Z&sr=c&sp=r&sig=7SFVJ6WSIiCXc1bfGJbQBW4qjZicqKnNSgIkxMy3TSU%3D)