---
title: "Hold and Resume Calls"
slug: "hold-and-resume-calls"
updated: 2026-07-23T10:06:34Z
published: 2026-07-23T10:06:34Z
canonical: "help.8x8.com/hold-and-resume-calls"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.8x8.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Hold and Resume Calls

While on an active call, you can place the call on hold. The other party listens to music while on hold.

**To hold or resume calls:**

1. While on a call, click **Hold** in the call control panel.![](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/Call_Hold.png?sv=2026-02-06&spr=https&st=2026-11-03T23%3A58%3A15Z&se=2026-11-04T00%3A58%3A15Z&sr=c&sp=r&sig=uZ6otGA0e1Y9kxJMoBZa1IfATO85CyNkXpAgzwbe0ao%3D)
2. To resume the call, click **Resume**.