---
title: "Install Skype for Business integration"
slug: "install-skype-for-business-integration"
updated: 2026-07-23T10:07:13Z
published: 2026-07-23T10:07:13Z
canonical: "help.8x8.com/install-skype-for-business-integration"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.8x8.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Install Skype for Business integration

As a **Skype for Business** user, you are able to install the **8x8 WorkSkype for Business** plug-in to enhance your calling experience.

> [!NOTE]
> Note:
> 
> This version of integration with **Skype for Business** does not support **Skype for Business** Basic.

**To prepare for installation:**

1. Close **Skype for Business** on your PC.
2. If you are a new user, you are ready to install the integration. If you are using an older version of the integration, you must also uninstall your existing version of the plug-in before installing the latest version.

**To install the 8x8 WorkSkype for Business plug-in:**

1. Download [the **8x8 WorkSkype for Business** plug-in](https://support.8x8.com/us/Cloud_Phone_Service/Voice_Integrations/Microsoft/Download_Virtual_Office_Skype_for_Business_Integration_for_Windows_Desktop).
2. Install the downloaded file.

> [!NOTE]
> Note:
> 
> If you do not have administrator rights on your computer, consult your administrator for assistance.
3. You may need to restart **Skype for Business** to complete the installation.

## Log in to the integration

As a user of version **6.1.2** of the plug-in, you are asked to log in to the **8x8 Work** integration panel in **Skype for Business**.

**To log in to the integration:**

1. In **Skype for Business**, click the **8x8** tab on the side of your app to open the login screen of your **8x8 Work** integration panel. ![](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/skype-8x8-tab.png?sv=2026-02-06&spr=https&st=2026-11-03T21%3A52%3A23Z&se=2026-11-03T22%3A52%3A23Z&sr=c&sp=r&sig=UYM1yfA53WE09Pnx85TjIVbuGVgpLle%2Fqss0mt5lucI%3D)
2. At the prompt, enter your **8x8 Work** login credentials, and confirm to log in.

**To log in to an 8x8 Work app to enable calling:**

To enable calling in the integration, you must log in to **8x8 Work**:

- **If WebRTC calling is disabled (default)**: Log in to **8x8 Work for Desktop** or **8x8 Work for Mobile**; you must be logged in or have a desk phone associated with your extension to place or receive calls with the integration.
- **If WebRTC calling is enabled**: Perform a one-time login in **8x8 Work for Desktop** on your computer to allow integration-only calling. You do not have to be logged in to be able to place or receive calls with the integration, and this feature functions for users with or without a desk phone assigned to their extension.