---
title: "Installation and configuration"
slug: "installation-and-configuration"
updated: 2026-07-23T10:07:29Z
published: 2026-07-23T10:07:29Z
canonical: "help.8x8.com/installation-and-configuration"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.8x8.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Installation and configuration

If you already have the 8x8 app installed into your Azure AD environment (for example, you are already using Single Sign-On) you can skip the installation step and start a [](/documentation/docs/installation-and-configuration#configure-auth-token)[Configure an authentication token in Configuration Manager.](/documentation/docs/installation-and-configuration#configure-auth-token)

> [!NOTE]
> Note:
> 
> If you want to have independent control of **Single Sign-On** and User Provisioning, you can install a second instance of the app into your environment, with one configured for **Single Sign-On** and the other configured for User Provisioning. With this scheme you can assign users or groups to the two apps independently.

1. Install the 8x8 app in Azure Active Directory Admin Center.

If you do not want users to be signed out of all their Microsoft apps if they chose to log out of their 8x8 account, leave the **Single Sign-On** logout URL blank in **Configuration Manager**.
  1. Log in to the Azure Active Directory Admin Center.
  2. In Enterprise applications go to **New application**.
  3. In the App Gallery, search for **8x8**.
  4. Select the app, optionally rename it, and click **Create**. ![](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/azure-0(2).png?sv=2026-02-06&spr=https&st=2026-11-03T22%3A57%3A04Z&se=2026-11-03T23%3A57%3A04Z&sr=c&sp=r&sig=LbHXOMza0p%2FEKC7y3PgPqstFqw%2BOY5itbnBparWubcg%3D)
  5. Configure Single Sign-On by following the instructions in this link: [Tutorial: Azure AD SSO integration with 8x8](https://docs.microsoft.com/en-us/azure/active-directory/saas-apps/8x8virtualoffice-tutorial).

1. Configure an authentication token in Configuration Manager.
  1. Go to https://login.8x8.com.
  2. Enter your credentials and click **Login**.
  3. In the **8x8 Application Panel**, select the **Virtual Office Config Mgr** tile.
  4. Select the **Identity Management** tile. ![](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/azure-1(2).png?sv=2026-02-06&spr=https&st=2026-11-03T22%3A57%3A04Z&se=2026-11-03T23%3A57%3A04Z&sr=c&sp=r&sig=LbHXOMza0p%2FEKC7y3PgPqstFqw%2BOY5itbnBparWubcg%3D)
  5. In the **Microsoft Azure AD User Provisioning** section, click **Show user provisioning information**. ![](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/azure-2(3).png?sv=2026-02-06&spr=https&st=2026-11-03T22%3A57%3A04Z&se=2026-11-03T23%3A57%3A04Z&sr=c&sp=r&sig=LbHXOMza0p%2FEKC7y3PgPqstFqw%2BOY5itbnBparWubcg%3D)
  6. Copy the **8x8 URL** and **8x8 API Token** field values as you need these values to complete the next section. ![](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/azure-3(2).png?sv=2026-02-06&spr=https&st=2026-11-03T22%3A57%3A04Z&se=2026-11-03T23%3A57%3A04Z&sr=c&sp=r&sig=LbHXOMza0p%2FEKC7y3PgPqstFqw%2BOY5itbnBparWubcg%3D)
2. Configure the 8x8 app in Azure AD.
  1. Log back in to the Azure Active Directory Admin Center.
  2. In the Provisioning blade of your installed app, click **Get started** .
  3. Change the **Provisioning Mode** to **Automatic**.
  4. Paste the **8x8 URL** value you copied from **Configuration Manager**, in the previous section, into the **Tenant URL** field.
  5. Paste the **8x8 API Token** value you copied from **Configuration Manager**, in the previous section, into the **Secret Token** field. ![](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/azure-4(2).png?sv=2026-02-06&spr=https&st=2026-11-03T22%3A57%3A04Z&se=2026-11-03T23%3A57%3A04Z&sr=c&sp=r&sig=LbHXOMza0p%2FEKC7y3PgPqstFqw%2BOY5itbnBparWubcg%3D)
  6. Click **Test Connection**.
  7. Click **Save**.