---
title: "Log in"
slug: "log-in"
updated: 2026-07-23T10:07:25Z
published: 2026-07-23T10:07:25Z
canonical: "help.8x8.com/log-in"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.8x8.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Log in

**8x8 Contact Center** administrators need a login URL and credentials to access **8x8 Configuration Manager**. 8x8 Provisioning provides you with the URL, username, and password to log in to your **8x8 Configuration Manager** account.

## Before you begin

Before you log in to **8x8 Configuration Manager**:

- For the latest browser requirements, refer to the **8x8 Contact Center** [Technical Requirements](/documentation/docs/overview-of-8x8-contact-center-requirements-for-agents) document.
- Acquire the URL, username, and password for your **8x8 Contact Center** tenant's **8x8 Configuration Manager**.

## Log in roles

You can log in to **8x8 Configuration Manager** in various roles. For details, refer to [Roles and Administrators](/documentation/docs/roles-and-administrators).

- **Primary administrator**: an administrator with unrestricted administrative privileges to **8x8 Configuration Manager**.
- **Role-based or Secondary administrator**: an administrator who assumes a role with full or partial configuration rights to **8x8 Configuration Manager**.

**Log in as the Primary administrator**

The 8x8 Provisioning communicates information required to log in to your tenant by email. The email provides:

- URL to log in to your tenant
- URL to log in as an agent
- Login credentials

To log in as a **Primary administrator**:

1. Initiate a browser session.
2. Enter the URL provided by 8x8, such as [https://vcc-eu31.8x8.com/CM/login.php](https://vcc-eu31.8x8.com/CM/login.php).

**8x8 Configuration Manager** displays the Administrator login page.

![Configuration Manager login page](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/cm-login-screen-general.png?sv=2026-02-06&spr=https&st=2026-11-03T22%3A38%3A05Z&se=2026-11-03T23%3A38%3A05Z&sr=c&sp=r&sig=11zQW4Hy1ZCwugNHkCzm2p0HQgyAx7ShW5PquBHpQ4I%3D)
3. In the Login page, enter your Login ID and password:
  - **Login ID**: <TenantName>
  - **Password**: <TenantPassword>
4. Click **Login**. **8x8 Configuration Manager** launches the **Home >Summary** page.![](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/cfgmgrhome01-mode1.png?sv=2026-02-06&spr=https&st=2026-11-03T22%3A38%3A05Z&se=2026-11-03T23%3A38%3A05Z&sr=c&sp=r&sig=11zQW4Hy1ZCwugNHkCzm2p0HQgyAx7ShW5PquBHpQ4I%3D)

**Log in as a Secondary administrator**

As a **Secondary administrator**, you inherit privileges defined for the role you are assigned to. For example, if you are a campaign manager with administrative rights to the Campaigns object, you can create, edit, and manage campaigns.

To log in as a **Secondary administrator**:

1. Go to the **8x8 Configuration Manager** login page.

![Configuration Manager login page](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/cm-login-screen-general.png?sv=2026-02-06&spr=https&st=2026-11-03T22%3A38%3A05Z&se=2026-11-03T23%3A38%3A05Z&sr=c&sp=r&sig=11zQW4Hy1ZCwugNHkCzm2p0HQgyAx7ShW5PquBHpQ4I%3D)
2. Enter the login credentials communicated to you. If the login URL does not contain the tenant name (as in [https://vcc-eu31.8x8.com/CM/login.php](https://vcc-eu31.8x8.com/CM/login.php)); add the tenant name in the Login ID:
  - **Login Id***: <AdministratorUserName>@<TenantName>* as in nwayne@AcmeJets
  - **Password**: *<AdministratorPassword>*