---
title: "Monitor device status across locations"
slug: "monitor-device-status-across-locations"
updated: 2026-08-26T08:42:40Z
published: 2026-08-26T08:42:40Z
canonical: "help.8x8.com/monitor-device-status-across-locations"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.8x8.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Monitor device status across locations

The **Device Status** table provides a centralized view of hardware health across all your locations.

## View device status

**To monitor your device statuses:**

1. [Log in to the 8x8 Admin Console](https://docs.8x8.com/8x8WebHelp/admin-console/Content/CM_GetStarted.htm#Login).
2. Go to **Home** > **8x8 App Store**.
3. Select **Location Manager**.
4. From the menu, select **Device Status**.
5. Apply filters to refine the view.
6. Search for a device using the search bar, or select the filter icon next to the search bar to filter the device list by column.

![Device Status table in 8x8 Location Manager displaying device details including status, IP address, model, and assigned location](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/lm-device-status.png?sv=2026-02-06&spr=https&st=2026-11-03T22%3A19%3A02Z&se=2026-11-03T23%3A19%3A02Z&sr=c&sp=r&sig=ldwdF4EpC7UZhoT8jMEI7Y6NHwh8E%2Bycr3ZjMT%2BarvM%3D)

*Monitor real-time status of all provisioned VoIP devices in 8x8 Location Manager. Use the Device Status table to review each device's model, extension, location, IP address, and registration state*

### Customize the Device Status table

Modify the **Device Status** table to emphasize the data points most relevant to your operations.

| Tools | Description |
| --- | --- |
| Column filters | Narrow results by applying filters to any visible column. |
| Global search | Find specific devices or endpoints. The search function scans all columns. |
| Data sorting | Sort column data in alphabetical or numerical order.Sort column data in alphabetical or numerical order. |
| Export | Download your customized or filtered data view in CSV format. |

### Device details glossary

| Column | Description |
| --- | --- |
| Model | The specific model designation of the hardware. |
| Name | The hardware manufacturer or device name (for example, Polycom, Cisco, etc.). |
| Extension | The unique internal telephony extension linked to the device. |
| Location | The assigned site name, as defined within the 8x8 Admin Console. |
| Address | The specific physical address of the site. |
| Status | A current connection status: Online, Partially offline, Offline or Unknown. |
| PBX | The unique phone system ID. |
| IP Address | The device's LAN/private IP and/or WAN/public IP. |
| Mac Address | The unique MAC identifier for the hardware. |
| Codec | The Codec value, such as G_711_MU_LAW. |

## Configure email alerts

The 8x8 Location Manager monitors device registration across your sites. When a site meets the internal 8x8 health rule criteria for downtime, an alert is generated automatically and sent to the configured email recipients.

**To configure email alerts:**

1. [Log in to the 8x8 Admin Console](https://docs.8x8.com/8x8WebHelp/admin-console/Content/CM_GetStarted.htm#Login).
2. Go to **Home** > **8x8 App Store**.
3. Select **Location Manager**.
4. From the menu, select **Device Status**.
5. Select **Configure Alert** in the upper-right corner.
6. In the **Configure alerts & notifications** window, configure the threshold alerts and notifications:
  1. **Trigger conditions**: Configure the notification trigger conditions:
    1. Select the **Notify when any device status changes** checkbox to enable notifications, or clear it to disable them.
  2. **Notification method**: Configure the email channel for the notifications:
    1. Select the **Send email notification** checkbox to enable email notifications.
    2. In the **Email recipients** list, select the existing email address(es) or add new one(s).
7. Click **Save alert**. Recipients receive an email notification when a site's status changes.

> [!NOTE]
> Note:
> 
> Alerts are triggered when a device has been offline for more than 10 minutes, based on 8x8 internal health rule settings. Custom threshold configuration is planned for a future release.

![Configure alerts dialog in 8x8 Location Manager to select email recipients for device status change and offline triggers](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/lm-configure-alert.png?sv=2026-02-06&spr=https&st=2026-11-03T22%3A19%3A02Z&se=2026-11-03T23%3A19%3A02Z&sr=c&sp=r&sig=ldwdF4EpC7UZhoT8jMEI7Y6NHwh8E%2Bycr3ZjMT%2BarvM%3D)

*Configure device status alerts in 8x8 Location Manager by setting trigger conditions and adding email recipients. Enable notifications for any device status change or when a device has been offline for more than 10 minutes*