---
title: "Agent-to-Agent Chat"
slug: "multi-chat-agent-to-agent-chat"
updated: 2026-07-23T10:07:41Z
published: 2026-07-23T10:07:41Z
canonical: "help.8x8.com/multi-chat-agent-to-agent-chat"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.8x8.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Agent-to-Agent Chat

Agents can have an unlimited number of chats with other agents of the same tenant.

**To initiate a chat with an agent:**

1. In **(Undefined variable: 8x8VariablesSet.AgtConsole)**, find the agent you wish to chat with from the agents list.
2. Click on the agent’s name and select **Start a chat**. The chat window opens.![](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/AgtStartAChat.png?sv=2026-02-06&spr=https&st=2026-11-03T23%3A17%3A28Z&se=2026-11-04T00%3A17%3A28Z&sr=c&sp=r&sig=TN0Xb080NCbV6u%2BvkmnsyiZvGFXovivtDAxxzDgunLo%3D)
3. Type your message and click **Send** or press **Enter**.

> [!NOTE]
> Note:
> 
> Status icons indicate pending agent chat messages. These icons disappear when you respond to the message. For a complete description of the status icons refer to **Table 1: Multi Chat Indicators**
4. Click **End** to finish a chat session.

> [!NOTE]
> Note:
> 
> There is no accept or reject button for **agent-to-agent** chat. The chats are received automatically.

As agent B, the moment you receive a chat request from agent A, the number on the chat tab ![](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/icon_IncomingAgtChat_30x18.png?sv=2026-02-06&spr=https&st=2026-11-03T23%3A17%3A28Z&se=2026-11-04T00%3A17%3A28Z&sr=c&sp=r&sig=TN0Xb080NCbV6u%2BvkmnsyiZvGFXovivtDAxxzDgunLo%3D)starts blinking red. In addition, ![](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/Icon_TimerFilled_13x13.png?sv=2026-02-06&spr=https&st=2026-11-03T23%3A17%3A28Z&se=2026-11-04T00%3A17%3A28Z&sr=c&sp=r&sig=TN0Xb080NCbV6u%2BvkmnsyiZvGFXovivtDAxxzDgunLo%3D) indicates a chat requires your response. Notice that agent A appears in the **Agent List**.

**To process an incoming chat from an agent:**

1. In **(Undefined variable: 8x8VariablesSet.AgtConsole)** click on the **Chat** tab.
2. Start typing your response in **Your Message** text box.
3. Click **Send**.![](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/AgtAgtIncomingChat02.png?sv=2026-02-06&spr=https&st=2026-11-03T23%3A17%3A28Z&se=2026-11-04T00%3A17%3A28Z&sr=c&sp=r&sig=TN0Xb080NCbV6u%2BvkmnsyiZvGFXovivtDAxxzDgunLo%3D)

![](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/AgtAgtIncomingChat03.png?sv=2026-02-06&spr=https&st=2026-11-03T23%3A17%3A28Z&se=2026-11-04T00%3A17%3A28Z&sr=c&sp=r&sig=TN0Xb080NCbV6u%2BvkmnsyiZvGFXovivtDAxxzDgunLo%3D)