---
title: "Activate the 8x8 Network Utility"
slug: "networktestinstructions-v2-2-activate-the-8x8-network-utility"
updated: 2026-07-23T10:07:29Z
published: 2026-07-23T10:07:29Z
canonical: "help.8x8.com/networktestinstructions-v2-2-activate-the-8x8-network-utility"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.8x8.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Activate the 8x8 Network Utility

You must activate the **8x8 Network Utility** to use it. After you have installed and launched the utility, you are prompted to accept the licensing agreement, and must enter the necessary activation credentials.

**To activate the 8x8 Network Utility:**

1. **Accept** the license agreement prompt.

![](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/activation-agreement.png?sv=2026-02-06&spr=https&st=2026-11-03T23%3A12%3A12Z&se=2026-11-04T00%3A12%3A12Z&sr=c&sp=r&sig=kti6pkutU17shjZJbEFQD40SPm7KdMQZXbWA41ZZEKA%3D)

Once you accept the license agreement, you are prompted for an activation key, which is provided by your 8x8 engineer.=
2. In the activation prompt, enter the following details:

![](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/activation-prompt.png?sv=2026-02-06&spr=https&st=2026-11-03T23%3A12%3A12Z&se=2026-11-04T00%3A12%3A12Z&sr=c&sp=r&sig=kti6pkutU17shjZJbEFQD40SPm7KdMQZXbWA41ZZEKA%3D)

> [!NOTE]
> Note:
> 
> The activation key and company name form a unique combination. To run network tests on a different machine, you must keep the **Activation Key** and **Company** fields identical to the initial activation, and identical across all machines in the company. The **Site Identifier**, **Contact Phone**, and **Contact Email** fields can be filled in as needed to indicate the person, location, or Store ID related to the test.
  - Activation Key (Required): Enter the activation key provided by your 8x8 engineer.
  - Company (Required): Enter your case-sensitive company name; make sure to avoid using spaces or underscores.
  - Site Identifier (Required): If you use the same activation key and company name at different locations, use the **Site Identifier** field to differentiate the results based on the details you send.
  - Contact Phone (Optional): Enter the phone number you want to receive the results of the test.
  - Contact Email (Optional): Enter the email address you want to receive the results of the test.
3. After entering in the information, click **Verify** to activate the utility.

![](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/activation-key-verify.png?sv=2026-02-06&spr=https&st=2026-11-03T23%3A12%3A12Z&se=2026-11-04T00%3A12%3A12Z&sr=c&sp=r&sig=kti6pkutU17shjZJbEFQD40SPm7KdMQZXbWA41ZZEKA%3D)