---
title: "Overview: integrate with Outlook"
slug: "overview-integrate-with-outlook"
updated: 2026-07-22T15:09:08Z
published: 2026-07-23T10:07:46Z
canonical: "help.8x8.com/overview-integrate-with-outlook"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.8x8.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Overview: integrate with Outlook

**8x8 Microsoft Integration** allows you to place outbound calls, receive incoming calls, and schedule 8x8 meetings using your Microsoft **Outlook** app on desktop. Just click to place calls right from an email or your **Outlook** contacts list.

You can schedule 8x8 meetings in **Outlook** using **8x8 Work for Outlook**; this allows you to check the schedule of your meeting invitees in **Outlook** and book a convenient time for all.

You can easily place an 8x8 call from **Outlook**; just right-click a contact from their email address or your **Outlook** contacts list, and select **Call with 8x8** from the drop-down menu.

> [!WARNING]
> Important:
> 
> In order for **8x8 Microsoft Integration** to function, ensure that you are using the appropriate plug-ins:
> 
> - Download version 6.0 of the plug-ins for [meetings with Outlook](/support/docs/download-8x8-work-for-outlook) and [calling with Outlook](/support/docs/download-8x8-work-for-outlook-click-to-call-plugin) .

## Features

- Access contacts' calendar events in **Outlook**.
- Access non-contact **Outlook** users and your global **contact directory** (including company contacts outside of your phone system).
- For additional capabilities of **8x8 Meet**, [click here](/documentation/docs/about-8x8-meet).

## Limitations

- **8x8 Work for Desktop** does not sync both ways with **Outlook**. For example, if you organize an 8x8 meeting in **Outlook**, it syncs with **8x8 Work for Desktop**, but you are not allowed to modify that same meeting on **8x8 Work for Desktop**; the **Outlook** calendar will not be in sync.

## Requirements

**8x8 Work** integration with **Outlook** requires:

- Windows 10 or newer
- Microsoft .NET Framework 4.8
- **Outlook** 2016 or newer
- **8x8 Meet**
- **8x8 Work for Desktop**
- Login access to an **8x8 Work** extension

## View additional information

For information on the integration, please refer to:

- Details on [installing and logging in to 8x8 Work for Outlook](/documentation/docs/install-the-8x8-work-for-outlook-plug-in).
- Details on [managing 8x8 meetings using 8x8 Work for Outlook](/documentation/docs/content-use-8x8-meet-with-the-outlook-plug-in).