---
title: "Set up Click-to-Dial"
slug: "set-up-click-to-dial"
updated: 2026-07-23T10:06:34Z
published: 2026-07-23T10:06:34Z
canonical: "help.8x8.com/set-up-click-to-dial"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.8x8.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Set up Click-to-Dial

With **click-to-dial**, you can conveniently click a phone number from a contact record and initiate an outbound call.

**To set up click-to-dial:**

1. Go to **Home > Set Preferences**.
2. Open the **Telephony** sub-tab.
3. Open the **Telephony option** drop-down menu, and select **CTI**.
4. Under **CTI URL**, enter `https://voapi.8x8.com/pcinsweb/launcher/netsuite/click2Dial.html?phone={phone}`, and save.![](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/NS_Clicktodial.png?sv=2026-02-06&spr=https&st=2026-11-03T22%3A58%3A28Z&se=2026-11-03T23%3A58%3A28Z&sr=c&sp=r&sig=XJoQB6rM6Fm4%2FW7wTbcbc%2BZblDYI95ujI8UZkP8uUeU%3D)
5. To make a call, open a contact record, and click the desired phone number in the record.

> [!NOTE]
> Note:
> 
> You must be logged in to a **Virtual Office** client to complete the call.
6. Your **Virtual Office** app phone rings first. Answer the call to dial out to the destination.![](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/ClickToDial_AcceptOutbound.png?sv=2026-02-06&spr=https&st=2026-11-03T22%3A58%3A28Z&se=2026-11-03T23%3A58%3A28Z&sr=c&sp=r&sig=XJoQB6rM6Fm4%2FW7wTbcbc%2BZblDYI95ujI8UZkP8uUeU%3D)