---
title: "Set up fax"
slug: "set-up-fax"
updated: 2026-07-23T10:07:41Z
published: 2026-07-23T10:07:41Z
canonical: "help.8x8.com/set-up-fax"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.8x8.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Set up fax

mInternet Fax with **8x8 Work for Desktop** allows you to send and receive faxes from the convenience of **8x8 Work**. You can customize your fax number, as well as set up email notifications for faxes.

## As an X Series or Virtual Office Editions user

If your organization is an **X Series** or **Virtual Office Editions** customer, you can access your fax **Settings ![](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/tab-settings_18x18.png?sv=2026-02-06&spr=https&st=2026-11-03T21%3A12%3A31Z&se=2026-11-03T22%3A12%3A31Z&sr=c&sp=r&sig=NIMDwbpioey3SUnElICCbf%2BCiE9UiO2j6UPWriBELyw%3D)**.

To configure your fax settings:

1. Go to **Settings ![](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/tab-settings_18x18.png?sv=2026-02-06&spr=https&st=2026-11-03T21%3A12%3A31Z&se=2026-11-03T22%3A12%3A31Z&sr=c&sp=r&sig=NIMDwbpioey3SUnElICCbf%2BCiE9UiO2j6UPWriBELyw%3D) > Account settings** to open your account settings in a browser page.
2. Under **Fax notification settings**, open the drop-down to:
  - Enter your email address to receive fax notifications.
  - Enable or disable email notifications when you receive a fax, and select the content of the email:
    - No email notification.
    - Only an attachment containing the fax.
    - A link to a web page where you can access your faxes, and an attachment containing the fax.
    - Only a link to a web page where you can access your faxes.
  - Enable or disable confirmation emails when you send a fax, and select the content of the email:
    - No email notification.
    - Only an attachment containing the fax.
    - A link to a web page where you can access your faxes, and an attachment containing the fax.
    - Only a link to a web page where you can access your faxes.

## As a Virtual Office Classic user

If your organization is a **Virtual Office Classic** customer, you can access some of your older settings under **Settings ![](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/tab-settings_18x18.png?sv=2026-02-06&spr=https&st=2026-11-03T21%3A12%3A31Z&se=2026-11-03T22%3A12%3A31Z&sr=c&sp=r&sig=NIMDwbpioey3SUnElICCbf%2BCiE9UiO2j6UPWriBELyw%3D) > Account settings**.

To configure your fax settings:

1. Open your **8x8 Account Settings** app to access your account settings.

> [!NOTE]
> Note:
> 
> If you do not have the **8x8 Account Settings** app downloaded, go to **Settings ![](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/tab-settings_18x18.png?sv=2026-02-06&spr=https&st=2026-11-03T21%3A12%3A31Z&se=2026-11-03T22%3A12%3A31Z&sr=c&sp=r&sig=NIMDwbpioey3SUnElICCbf%2BCiE9UiO2j6UPWriBELyw%3D) > Account settings** and open the download page for the app.
2. Under **My Services > Internet Fax**, you can:
  - Select from your available fax numbers, or choose to disable Internet fax.
  - Enable or disable email notifications when you receive a fax, and select the content of the email:
    - A link to a web page where you can access your faxes, and an attachment containing the fax.
    - Only an attachment containing the fax.
    - Only a link to a web page where you can access your faxes.
    - Only a written notification that the fax was received.
    - No email notification.
  - Enable or disable confirmation emails when you send a fax, and select the content of the email:
    - A link to a web page where you can access your faxes, and an attachment containing the fax.
    - Only an attachment containing the fax.
    - Only a link to a web page where you can access your faxes.
    - Only a written notification that the fax was sent.
    - No email notification.
  - Enter the email address(es) to receive email notifications and confirmations.