---
title: "Set up Single Sign-On: 8x8 integration for Microsoft Dynamics"
slug: "set-up-single-sign-on-8x8-integration-for-microsoft-dynamics"
updated: 2026-07-23T10:07:36Z
published: 2026-07-23T10:07:36Z
canonical: "help.8x8.com/set-up-single-sign-on-8x8-integration-for-microsoft-dynamics"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.8x8.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Set up Single Sign-On: 8x8 integration for Microsoft Dynamics

The 8x8 integration with **Microsoft Dynamics** now supports SAML **Single Sign-On** (SSO).

**To set up SSO login for your 8x8 integration with Microsoft Dynamics, you must:**

**Step 1: Configure SSO login in Microsoft Azure**

1. Log in to your [Microsoft Azure](https://ms.portal.azure.com/signin/index) account.
2. From the home page, select **Azure Active Directory**. ![](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/azure-active-directory.png?sv=2026-02-06&spr=https&st=2026-11-03T22%3A40%3A30Z&se=2026-11-03T23%3A40%3A30Z&sr=c&sp=r&sig=QX2JTHE8%2BS093r4gRDhFtrobF6eJ0BkFI3LCtnzMjq0%3D)
3. From the navigation menu, select **Enterprise applications**. ![](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/azure-enterprise-applications.png?sv=2026-02-06&spr=https&st=2026-11-03T22%3A40%3A30Z&se=2026-11-03T23%3A40%3A30Z&sr=c&sp=r&sig=QX2JTHE8%2BS093r4gRDhFtrobF6eJ0BkFI3LCtnzMjq0%3D)
4. Select **New application > Create your own application**. ![](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/azure-new-application.png?sv=2026-02-06&spr=https&st=2026-11-03T22%3A40%3A30Z&se=2026-11-03T23%3A40%3A30Z&sr=c&sp=r&sig=QX2JTHE8%2BS093r4gRDhFtrobF6eJ0BkFI3LCtnzMjq0%3D)
5. In the side panel that displays, add a name for your application.

> [!NOTE]
> Note:
> 
> Use a unique and relevant app name.
6. Select the radio button for **‘Integrate any other application you don't find in the gallery (Non-gallery)**’.
7. Click **Create**. The app overview page displays. ![](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/azure-create-own-app.png?sv=2026-02-06&spr=https&st=2026-11-03T22%3A40%3A30Z&se=2026-11-03T23%3A40%3A30Z&sr=c&sp=r&sig=QX2JTHE8%2BS093r4gRDhFtrobF6eJ0BkFI3LCtnzMjq0%3D)
8. From the **Assign users and groups card**, click **Assign users and groups > Add user/group**, add the relevant users/groups, then click **Select > Assign**. ![](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/azure-assign-users.png?sv=2026-02-06&spr=https&st=2026-11-03T22%3A40%3A30Z&se=2026-11-03T23%3A40%3A30Z&sr=c&sp=r&sig=QX2JTHE8%2BS093r4gRDhFtrobF6eJ0BkFI3LCtnzMjq0%3D)
9. From the navigation menu, select **Overview**.
10. From the **Set up single sign on card**, click **Get started**. ![](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/azure-set-up-sso.png?sv=2026-02-06&spr=https&st=2026-11-03T22%3A40%3A30Z&se=2026-11-03T23%3A40%3A30Z&sr=c&sp=r&sig=QX2JTHE8%2BS093r4gRDhFtrobF6eJ0BkFI3LCtnzMjq0%3D)
11. Select **SAML** as your single sign-on method.
12. From the **Basic SAML Configuration** section, click **Edit**.
13. Under **Identified (Entity ID)**, click **Add identifier**, and type a unique value for the app.
14. Under **Reply URL (Assertion Consumer Service URL)**, click **Add reply URL**, and type the URL where the app expects to receive the authentication token.
15. Click **Save** from the top of the panel.
16. Click x to close the panel. ![](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/azure-basic-saml-config.png?sv=2026-02-06&spr=https&st=2026-11-03T22%3A40%3A30Z&se=2026-11-03T23%3A40%3A30Z&sr=c&sp=r&sig=QX2JTHE8%2BS093r4gRDhFtrobF6eJ0BkFI3LCtnzMjq0%3D)
17. From the **Attributes & Claims** section, click **Edit**. ![](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/azure-attributes-claims.png?sv=2026-02-06&spr=https&st=2026-11-03T22%3A40%3A30Z&se=2026-11-03T23%3A40%3A30Z&sr=c&sp=r&sig=QX2JTHE8%2BS093r4gRDhFtrobF6eJ0BkFI3LCtnzMjq0%3D)
18. From the page that opens, keep the **Unique User Identifier (Name ID)**, and remove additional claims by selecting **Context menu ![](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/icon-context-menu_22x18.png?sv=2026-02-06&spr=https&st=2026-11-03T22%3A40%3A30Z&se=2026-11-03T23%3A40%3A30Z&sr=c&sp=r&sig=QX2JTHE8%2BS093r4gRDhFtrobF6eJ0BkFI3LCtnzMjq0%3D) > Delete > OK**. ![](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/azure-attributes-claims-2.png?sv=2026-02-06&spr=https&st=2026-11-03T22%3A40%3A30Z&se=2026-11-03T23%3A40%3A30Z&sr=c&sp=r&sig=QX2JTHE8%2BS093r4gRDhFtrobF6eJ0BkFI3LCtnzMjq0%3D)
19. Return to the configuration page by selecting **SAML-based Sign-on** from the breadcrumbs.
20. From the **SAML Certificates** section, navigate to **Certificate (Base 64)** and click **Download**. You will need it for the configuration in **8x8 Admin Console**. ![](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/azure-saml-certificate.png?sv=2026-02-06&spr=https&st=2026-11-03T22%3A40%3A30Z&se=2026-11-03T23%3A40%3A30Z&sr=c&sp=r&sig=QX2JTHE8%2BS093r4gRDhFtrobF6eJ0BkFI3LCtnzMjq0%3D)
21. From the **Set up <*app name*>** section, copy the URL for Azure AD Identifier.

> [!NOTE]
> Note:
> 
> Save the URL in a notepad—you will need it for the configuration in **8x8 Admin Console**.

![](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/azure-ad-identifier.png?sv=2026-02-06&spr=https&st=2026-11-03T22%3A40%3A30Z&se=2026-11-03T23%3A40%3A30Z&sr=c&sp=r&sig=QX2JTHE8%2BS093r4gRDhFtrobF6eJ0BkFI3LCtnzMjq0%3D)
22. From the navigation menu, select **Properties**.
23. Navigate to **User access URL** and copy the URL.

> [!NOTE]
> Note:
> 
> Save the URL in a notepad—you will need it for the configuration in 8x8 Admin Console.

![](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/azure-access-url.png?sv=2026-02-06&spr=https&st=2026-11-03T22%3A40%3A30Z&se=2026-11-03T23%3A40%3A30Z&sr=c&sp=r&sig=QX2JTHE8%2BS093r4gRDhFtrobF6eJ0BkFI3LCtnzMjq0%3D)

**Step 2: Configure SSO login in 8x8 Admin Console**

After configuring SSO login in Microsoft Azure, you must configure SSO login for **Microsoft Dynamics** integration in **8x8 Admin Console**.

**To configure SSO login in 8x8 Admin Console:**

1. Log in to your 8x8 admin account at [https://sso.8x8.com/v2/login](https://sso.8x8.com/v2/login).
2. In the Home page, select **Identity and Security**. ![](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/admin-console-identity-and-security.png?sv=2026-02-06&spr=https&st=2026-11-03T22%3A40%3A30Z&se=2026-11-03T23%3A40%3A30Z&sr=c&sp=r&sig=QX2JTHE8%2BS093r4gRDhFtrobF6eJ0BkFI3LCtnzMjq0%3D)
3. Go to **Single Sign-On** Integration (SSO) and turn on the toggle.
4. Select **Microsoft Azure AD** as your identity provider. The Microsoft Azure AD SAML settings display.
5. Add the URL you previously saved for the **Azure AD Identifier** to the **Sign-in page URL** field.
6. Add the URL you previously saved for the **User access URL** to the **IDP Issuer URL/URN** field.
7. Attach the previously downloaded **Certificate (Base 64)** file to the **Certificate** in use field.
8. Click **Save**. ![](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/admin-console-sso-enabled.png?sv=2026-02-06&spr=https&st=2026-11-03T22%3A40%3A30Z&se=2026-11-03T23%3A40%3A30Z&sr=c&sp=r&sig=QX2JTHE8%2BS093r4gRDhFtrobF6eJ0BkFI3LCtnzMjq0%3D)
9. Go to **Home > Users**, and click **Edit** ![](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/icon-edit_18x18.png?sv=2026-02-06&spr=https&st=2026-11-03T22%3A40%3A30Z&se=2026-11-03T23%3A40%3A30Z&sr=c&sp=r&sig=QX2JTHE8%2BS093r4gRDhFtrobF6eJ0BkFI3LCtnzMjq0%3D) for the user you wish to enable SSO login.
10. Go to **Single Sign-On** (SSO) and add your MS account login username. ![](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/admin-console-user-sso-enabled.png?sv=2026-02-06&spr=https&st=2026-11-03T22%3A40%3A30Z&se=2026-11-03T23%3A40%3A30Z&sr=c&sp=r&sig=QX2JTHE8%2BS093r4gRDhFtrobF6eJ0BkFI3LCtnzMjq0%3D)
11. Click **Save**.