---
title: "Set up Single Sign-On"
slug: "set-up-single-sign-on"
updated: 2026-07-23T10:06:43Z
published: 2026-07-23T10:06:43Z
canonical: "help.8x8.com/set-up-single-sign-on"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.8x8.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Set up Single Sign-On

When you set up **Single Sign-On** with 8x8 and **Okta**, you can enable users to log in to all their 8x8 apps using their **Okta** credentials, eliminating the need to keep track of multiple usernames and passwords specific to 8x8.

**To set up Single Sign-On:**

1. From the details page of the 8x8 app in **Okta**, open the **Sign On** tab, and click **View Setup Instructions** to open a page about **Single Sign-On** setup via 8x8 **Account Manager**. If you are an Editions or X-Series customers, set up **Single Sign-On** in 8x8 **8x8 Admin Console** as described below instead.

![](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/SSOSetup_SetUpSAML.gif?sv=2026-02-06&spr=https&st=2026-11-03T21%3A51%3A50Z&se=2026-11-03T22%3A51%3A50Z&sr=c&sp=r&sig=0PwNyGp0hjZD%2Bubr2TVyQXZHFI9mGhCGTbZw5dznzH0%3D)
2. From the setup instructions page, find the section that contains view-only fields containing the **Sign In URL**, **Issuer URL**, and **Identity Provider Certificate** needed for the app. The information in these fields is unique to your organization. Copy the URLs, download the certificate, and keep this page open.

![](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/SSOSetup_URLsAndCertificate.png?sv=2026-02-06&spr=https&st=2026-11-03T21%3A51%3A50Z&se=2026-11-03T22%3A51%3A50Z&sr=c&sp=r&sig=0PwNyGp0hjZD%2Bubr2TVyQXZHFI9mGhCGTbZw5dznzH0%3D)
3. In another browser window or tab, log in to 8x8 **8x8 Admin Console**.
4. From the **8x8 Admin Console** home page, open the **Identity Management** page.

![](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/SSOSetup_CMOpenIDManagement(1).png?sv=2026-02-06&spr=https&st=2026-11-03T21%3A51%3A50Z&se=2026-11-03T22%3A51%3A50Z&sr=c&sp=r&sig=0PwNyGp0hjZD%2Bubr2TVyQXZHFI9mGhCGTbZw5dznzH0%3D)
5. From the page that opens, select **Okta**. Then:

![](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/SSOSetup_CMIDManagementOkta.png?sv=2026-02-06&spr=https&st=2026-11-03T21%3A51%3A50Z&se=2026-11-03T22%3A51%3A50Z&sr=c&sp=r&sig=0PwNyGp0hjZD%2Bubr2TVyQXZHFI9mGhCGTbZw5dznzH0%3D)
  1. Under **SAML Settings**, paste the sign-in and issuer URLs you copied in **Okta** into **8x8 Admin Console** in their respective fields here.
  2. Under **SAML Settings > Certificate in use**, upload the certificate you downloaded from **Okta** to **8x8 Admin Console**.
  3. Under **Authentication Methods**, open the drop-down of login options, and select the authentication method required by your organization. You can allow users to log in to their 8x8 apps using:
    - Both 8x8 username and Single Sign-On via **Okta**
    - Only Single Sign-On via **Okta**
    - Only 8x8 username
6. Save your settings.

You are now ready to [enable user provisioning in the integration](/documentation/docs/enable-user-provisioning).