--- title: "Set up user groups" slug: "set-up-user-groups" description: "Admins can create user groups to manage access to call recordings, allowing for tailored role assignments and efficient user management." updated: 2026-07-29T12:14:23Z published: 2026-07-29T12:14:23Z canonical: "help.8x8.com/set-up-user-groups" --- > ## Documentation Index > Fetch the complete documentation index at: https://help.8x8.com/llms.txt > Use this file to discover all available pages before exploring further. # Set up user groups User groups help admins limit the scope of access in specific role assignments. Admins can now create role assignments for accessing call recordings that are scoped to recordings from particular groups of users. > [!NOTE] > Note: > > Each user can belong to only one user group at a time. Through the new **Work Groups** > **User Groups** section, admins can: - [Create user groups](/documentation/docs/set-up-user-groups#create_user_groups) - [Assign users to a group](/documentation/docs/set-up-user-groups#assign_user_to_a_group) - [Remove users from a group](/documentation/docs/set-up-user-groups#remove_users_from_a_group) - [Move users to another group](/documentation/docs/set-up-user-groups#move_users_to_another_group) - [Edit user groups](/documentation/docs/set-up-user-groups#edit_user_groups) - [Edit multiple members in bulk](/documentation/docs/set-up-user-groups#edit_multiple_members_in_bulk) - move users to another group or remove users from this group - [Delete user groups](/documentation/docs/set-up-user-groups#delete_user_groups) - [Search user groups by group name](/documentation/docs/set-up-user-groups#search_user_groups_by_group_name) - [Download the user groups report](/documentation/docs/set-up-user-groups#download_the_user_group_report) - [Assign members to a specific user group](/documentation/docs/set-up-user-groups#assign_user_to_a_specific_user_group) - [Create new permissions and role assignments based on user groups](/documentation/docs/set-up-user-groups#create_new_permissions_and_role_assignments_based_on_user_groups) - [Create permissions and role assignments to access the Recordings app screen](/documentation/docs/set-up-user-groups#create_permissions_and_role_assignments_to_access_the_recordings_page) - [Limit users access to recordings](/documentation/docs/set-up-user-groups#limit_users_access_to_recordings) ![Manage user groups](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/ug-manage.png?sv=2026-02-06&spr=https&st=2026-11-03T21%3A51%3A20Z&se=2026-11-03T22%3A51%3A20Z&sr=c&sp=r&sig=lGcS6k6kPZxFOVrzA2uVlMqwHRAUWyMq2m8tB2pNTBk%3D) Through the new **Work Groups** > **User Groups** section, admins can: **Create user groups** As an admin, you can create role assignments for accessing call recordings that are scoped to recordings from specific groups of users. **To create a user group:** 1. From the **Menu ![](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/icon-menu_20x18.png?sv=2026-02-06&spr=https&st=2026-11-03T21%3A51%3A20Z&se=2026-11-03T22%3A51%3A20Z&sr=c&sp=r&sig=lGcS6k6kPZxFOVrzA2uVlMqwHRAUWyMq2m8tB2pNTBk%3D)**, go to **Work Groups** > **User Groups**. 2. On the **User Groups** page, click **Create User Group ![](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/icon-create-ug_18x18.png?sv=2026-02-06&spr=https&st=2026-11-03T21%3A51%3A20Z&se=2026-11-03T22%3A51%3A20Z&sr=c&sp=r&sig=lGcS6k6kPZxFOVrzA2uVlMqwHRAUWyMq2m8tB2pNTBk%3D)** in the upper-right corner. 3. Under **Group details**, enter the group name and a short description. The group name is mandatory to create your new user group. ![Create a new user group](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/ug-create.png?sv=2026-02-06&spr=https&st=2026-11-03T21%3A51%3A20Z&se=2026-11-03T22%3A51%3A20Z&sr=c&sp=r&sig=lGcS6k6kPZxFOVrzA2uVlMqwHRAUWyMq2m8tB2pNTBk%3D) 4. Click **Add member ![](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/icon-add-user_17x18.png?sv=2026-02-06&spr=https&st=2026-11-03T21%3A51%3A20Z&se=2026-11-03T22%3A51%3A20Z&sr=c&sp=r&sig=lGcS6k6kPZxFOVrzA2uVlMqwHRAUWyMq2m8tB2pNTBk%3D)** to [assign users to that group](/documentation/docs/set-up-user-groups#assign_user_to_a_group). 5. Click **Create group**. > [!NOTE] > Note: > > As an admin, you can assign a user to a specific group while [creating or editing a user](/documentation/docs/add-8x8-work-users). **Assign user to a group** While creating or editing user groups, you can add user(s) to a group. **To add a user from a group:** 1. From the **Menu ![](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/icon-menu_20x18.png?sv=2026-02-06&spr=https&st=2026-11-03T21%3A51%3A20Z&se=2026-11-03T22%3A51%3A20Z&sr=c&sp=r&sig=lGcS6k6kPZxFOVrzA2uVlMqwHRAUWyMq2m8tB2pNTBk%3D)**, go to **Work Groups** > **User Groups**. 2. On the **User groups** > **Create** or **Edit** page, click **Add member**. 3. In the **Add members** window, add the desired member’s name, number or email. ![Add members to a user group](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/ug-add-members.png?sv=2026-02-06&spr=https&st=2026-11-03T21%3A51%3A20Z&se=2026-11-03T22%3A51%3A20Z&sr=c&sp=r&sig=lGcS6k6kPZxFOVrzA2uVlMqwHRAUWyMq2m8tB2pNTBk%3D) > [!NOTE] > Note: > > Users who are already members of another user group are highlighted. You can continue to move them to this group or remove them if you still want to belong to the current group. 4. You can search and find users by their first name, last name, number or email. Press enter to add it to the list. Click Add members. 5. Save your settings. **Remove users from a group** While creating or editing user groups, you can remove a user from a group whenever necessary. **To remove a user from a group:** 1. From the **Menu ![](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/icon-menu_20x18.png?sv=2026-02-06&spr=https&st=2026-11-03T21%3A51%3A20Z&se=2026-11-03T22%3A51%3A20Z&sr=c&sp=r&sig=lGcS6k6kPZxFOVrzA2uVlMqwHRAUWyMq2m8tB2pNTBk%3D)**, go to **Work Groups** > **User Groups**. 2. On the **User groups** > **Edit** page, click **Remove user** in the desired user row and conform. The user no longer belongs to any user groups. 3. Save your changes. > [!NOTE] > Note: > > You can remove multiple members from a group by using the [bulk editing capability](/documentation/docs/set-up-user-groups#edit_multiple_members_in_bulk). **Move users to another group** While creating or editing user groups, you can move users from one group to another in one action. **To move a user to another group:** 1. From the **Menu ![](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/icon-menu_20x18.png?sv=2026-02-06&spr=https&st=2026-11-03T21%3A51%3A20Z&se=2026-11-03T22%3A51%3A20Z&sr=c&sp=r&sig=lGcS6k6kPZxFOVrzA2uVlMqwHRAUWyMq2m8tB2pNTBk%3D)**, go to **Work Groups** > **User Groups**. 2. On the **User groups** view page, click **Edit ![](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/icon-ug-edit_18x18.png?sv=2026-02-06&spr=https&st=2026-11-03T21%3A51%3A20Z&se=2026-11-03T22%3A51%3A20Z&sr=c&sp=r&sig=lGcS6k6kPZxFOVrzA2uVlMqwHRAUWyMq2m8tB2pNTBk%3D)** in the desired group row from the list view. 3. While [editing](/documentation/docs/set-up-user-groups#edit_user_groups) user a user group, click **Move user ![](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/icon-move-user_18x18.png?sv=2026-02-06&spr=https&st=2026-11-03T21%3A51%3A20Z&se=2026-11-03T22%3A51%3A20Z&sr=c&sp=r&sig=lGcS6k6kPZxFOVrzA2uVlMqwHRAUWyMq2m8tB2pNTBk%3D)** in the desired user row. 4. Select another group to assign the user to and click **Move user**. 5. Save your changes. The user no longer belongs to this user group and belongs now to the group you selected. > [!NOTE] > Note: > > Using the [bulk editing capability](/documentation/docs/set-up-user-groups#edit_multiple_members_in_bulk), you can move multiple members to another group. **Edit user groups** You can edit a user group whenever necessary. You can change the group name or description and manage members - add, remove or move members to another group. **To edit a user group:** 1. From the **Menu ![](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/icon-menu_20x18.png?sv=2026-02-06&spr=https&st=2026-11-03T21%3A51%3A20Z&se=2026-11-03T22%3A51%3A20Z&sr=c&sp=r&sig=lGcS6k6kPZxFOVrzA2uVlMqwHRAUWyMq2m8tB2pNTBk%3D)**, go to **Work Groups** > **User Groups**. 2. On the **User groups** view page, click **Edit ![](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/icon-ug-edit_18x18.png?sv=2026-02-06&spr=https&st=2026-11-03T21%3A51%3A20Z&se=2026-11-03T22%3A51%3A20Z&sr=c&sp=r&sig=lGcS6k6kPZxFOVrzA2uVlMqwHRAUWyMq2m8tB2pNTBk%3D)** in the desired group row from the list view. 3. Make your changes and save. **Edit multiple members in bulk** While editing a user group, you can use the bulk editing capability to handle multiple members in one action by using: - **Move users** - To move multiple members in another group in one action - **Remove users from this group** - To remove multiple members from this group. **To move multiple users to another group:** 1. While [editing](/documentation/docs/set-up-user-groups#edit_user_groups) a user group, select the members you want to move from this group. 2. Click **Bulk actions** > **Move users**. ![Move multiple users to another group](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/ug-bulk-move.png?sv=2026-02-06&spr=https&st=2026-11-03T21%3A51%3A20Z&se=2026-11-03T22%3A51%3A20Z&sr=c&sp=r&sig=lGcS6k6kPZxFOVrzA2uVlMqwHRAUWyMq2m8tB2pNTBk%3D) 3. Select another group to assign the selected members to and click **Move users**. The selected users no longer belong to this user group, and they belong now to the new group. **To remove multiple users from a group:** 1. While [editing](/documentation/docs/set-up-user-groups#edit_user_groups) a user group, select the members you want to move from this group. 2. Click **Bulk actions** > **Remove from this group** and confirm. The selected users will no longer belong to any user group. ![Remove multiple users from a group](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/ug-remove-users.png?sv=2026-02-06&spr=https&st=2026-11-03T21%3A51%3A20Z&se=2026-11-03T22%3A51%3A20Z&sr=c&sp=r&sig=lGcS6k6kPZxFOVrzA2uVlMqwHRAUWyMq2m8tB2pNTBk%3D) **Delete user groups** > [!NOTE] > Note: > > Deleting a group with assigned members requires you to reassign the group members to another group or to remove it from that group. To delete a user group: 1. From the **Menu ![](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/icon-menu_20x18.png?sv=2026-02-06&spr=https&st=2026-11-03T21%3A51%3A20Z&se=2026-11-03T22%3A51%3A20Z&sr=c&sp=r&sig=lGcS6k6kPZxFOVrzA2uVlMqwHRAUWyMq2m8tB2pNTBk%3D)**, go to **Work Groups** > **User Groups**. 2. On the **User groups** view page, in the desired group row from the list view, click **Delete ![](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/icon-delete-user_15x18.png?sv=2026-02-06&spr=https&st=2026-11-03T21%3A51%3A20Z&se=2026-11-03T22%3A51%3A20Z&sr=c&sp=r&sig=lGcS6k6kPZxFOVrzA2uVlMqwHRAUWyMq2m8tB2pNTBk%3D)** and confirm your action. 3. If the user group has members assigned, select a group to move all the members to that group and click **Delete & move members**. Optionally, select **None** to remove all the members from this group. 4. Click **Delete** to confirm the deletion. > [!NOTE] > Note: > > Optionally, you can move users individually to different groups and then delete the user group. **Search user groups by group name** If your **8x8 Contact Center** has numerous user groups, tracking them in a single scrollable list may be challenging. You can narrow your search by group name, and press **Enter**. Clear your search box and press **Enter** to display all the available user groups. **Download the user group report** You can download a list of all the groups in the user groups list and save it for further use. **To download a user groups report in a CSV format:** - On the **User Groups** page, click Download report to generate a CSV report detailing all the available user groups from the list. ![User groups report](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/ug-download.png?sv=2026-02-06&spr=https&st=2026-11-03T21%3A51%3A20Z&se=2026-11-03T22%3A51%3A20Z&sr=c&sp=r&sig=lGcS6k6kPZxFOVrzA2uVlMqwHRAUWyMq2m8tB2pNTBk%3D) **Assign a user to a specific user group** As an admin, you can assign a user to a particular group directly from the Users page while creating or editing a user. **To assign a user to a specific user group:** 1. From the **Menu ![](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/icon-menu_20x18.png?sv=2026-02-06&spr=https&st=2026-11-03T21%3A51%3A20Z&se=2026-11-03T22%3A51%3A20Z&sr=c&sp=r&sig=lGcS6k6kPZxFOVrzA2uVlMqwHRAUWyMq2m8tB2pNTBk%3D)**, go to **Work Groups** > **Users**. 2. Under **Basic Information**, in the **User Groups** list, select the group to which that user belongs. 3. Save your changes. ![Select the group to which the user belongs](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/ug-assign-user.png?sv=2026-02-06&spr=https&st=2026-11-03T21%3A51%3A20Z&se=2026-11-03T22%3A51%3A20Z&sr=c&sp=r&sig=lGcS6k6kPZxFOVrzA2uVlMqwHRAUWyMq2m8tB2pNTBk%3D) > [!NOTE] > Note: > > - From the **Account Settings** (user profile) page, users can only view which user group they belong to but cannot modify it. - From the **Users page**, administrators can select which user group a user (including themselves) belongs to only when creating/editing users. - From the **User**s page, while editing users in bulk, the **User Group** selector is not visible, and the admins cannot assign those users to a user group. **Create new permissions and role assignments based on user groups** Through **Roles & permissions**, you can create roles with limited permissions: - **View groups and their members** - allows members only to view groups and their members. - **Manage membership only** - allows users to view and edit groups and only to add members to groups. - **Manage groups and their members** - allows users to view, edit or delete groups and to add or remove members from groups. **To create a new role with limited access based on user groups while creating or editing a role:** 1. From the **Menu ![](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/icon-menu_20x18.png?sv=2026-02-06&spr=https&st=2026-11-03T21%3A51%3A20Z&se=2026-11-03T22%3A51%3A20Z&sr=c&sp=r&sig=lGcS6k6kPZxFOVrzA2uVlMqwHRAUWyMq2m8tB2pNTBk%3D)**, go to **Roles and Permissions** > **Roles**. 2. On the **Roles** page, click **+Create Role** in the upper-right corner. 3. Under **Permissions**, select one of the new permissions from the list on the new page to enable users to manage user groups. 4. Save your settings. ![Create roles based on new limited permissions](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/ug-roles.png?sv=2026-02-06&spr=https&st=2026-11-03T21%3A51%3A20Z&se=2026-11-03T22%3A51%3A20Z&sr=c&sp=r&sig=lGcS6k6kPZxFOVrzA2uVlMqwHRAUWyMq2m8tB2pNTBk%3D) ### Assign roles with limited access based on users group for the Storage application As an admin with permissions granted for the **Storage** app, you can now provide limited data access control based on user groups for both the **Storage Admin** and **Storage API** roles **To assign a new role for the Storage Admin scope:** While assigning roles from the **Role Assignments** page, you can now assign user groups to the **Storage Admin** role. 1. From the **Menu ![](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/icon-menu_20x18.png?sv=2026-02-06&spr=https&st=2026-11-03T21%3A51%3A20Z&se=2026-11-03T22%3A51%3A20Z&sr=c&sp=r&sig=lGcS6k6kPZxFOVrzA2uVlMqwHRAUWyMq2m8tB2pNTBk%3D)**, go to **Roles and Permissions** > **Assignments**. 2. On the **Role Assignments** page, click **+Create Assignment** in the upper-right corner. 3. On the **Create assignments** pop-up, select the user from the list to whom you want to assign the new role. 4. Under **Role**, select the **Storage Admin** role from the list. 5. Under **Scope**, set the scope based on: - **Sites** at a single or multiple site(s) - Users can see recordings only for the users from that site(s). - **Contact Center** at a single or multiple Contact Center tenant(s) - Users can only see recordings for users from that contact center(s) at the tenant level. - **User Group** at a single or multiple user group(s) - Users can see recordings only for users from that group(s). 6. Save your settings. ![Assign user groups to the Storage Admin app](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/ug-role-assignment-storage-api.png?sv=2026-02-06&spr=https&st=2026-11-03T21%3A51%3A20Z&se=2026-11-03T22%3A51%3A20Z&sr=c&sp=r&sig=lGcS6k6kPZxFOVrzA2uVlMqwHRAUWyMq2m8tB2pNTBk%3D) > [!NOTE] > Note: > > The **Storage filter** is visible on the **Roles & Permissions** page only if the user has the appropriate permissions for the Storage app. **Create permissions and role assignments to access the Recordings app screen** If users do not have access permissions to the **Recordings** page, admins can create permissions and role assignments for them. **To grant access to Recordings application in Admin Console:** - Go to **Admin Console**-> **Roles and Permissions**-> **Roles**, click **+Create Role** on the upper right corner, then select **Recordings** under the **Permission** section to create the new **Recordings** role. ![Create a Recording role](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/create-role-recordings.png?sv=2026-02-06&spr=https&st=2026-11-03T21%3A51%3A20Z&se=2026-11-03T22%3A51%3A20Z&sr=c&sp=r&sig=lGcS6k6kPZxFOVrzA2uVlMqwHRAUWyMq2m8tB2pNTBk%3D) - After you created the **Recordings** role, go to **Admin Console**-> **Roles and Permissions**-> **Assignment** and assign it to the desired users. ![Assign the Recordings role to a user](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/role-assignment-recordings.png?sv=2026-02-06&spr=https&st=2026-11-03T21%3A51%3A20Z&se=2026-11-03T22%3A51%3A20Z&sr=c&sp=r&sig=lGcS6k6kPZxFOVrzA2uVlMqwHRAUWyMq2m8tB2pNTBk%3D) The selected user can now access the **Recordings** app screen. You can check the **Recordings** role assignment in the **Role assignments** list. ![Check the Recordings role assignment in the list of Role assignments](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/assign-user-list.png?sv=2026-02-06&spr=https&st=2026-11-03T21%3A51%3A20Z&se=2026-11-03T22%3A51%3A20Z&sr=c&sp=r&sig=lGcS6k6kPZxFOVrzA2uVlMqwHRAUWyMq2m8tB2pNTBk%3D) **Limit users access to recordings** You can now assign users limited access to recordings related to specific user groups. Limiting access to recordings is helpful for the supervisors to see only the recordings of members of the group they monitor. Let's say a supervisor wants to see the recordings of members of groups the supervisor is responsible for. You can allow the supervisor access to the recordings of users belonging only to those groups. > [!NOTE] > Note: > > - The supervisor will be able to see the user's recordings only once the user has been included in the group. Recordings made by the user before joining the group will not appear on the Recordings page. - If a group member has left the group, the supervisor can see the recordings related to that user only for the time the user belonged to that group. After the user leaves that group, subsequent recordings will no longer be visible. **To give users limited access to recordings:** 1. From the **Menu ![](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/icon-menu_20x18.png?sv=2026-02-06&spr=https&st=2026-11-03T21%3A51%3A20Z&se=2026-11-03T22%3A51%3A20Z&sr=c&sp=r&sig=lGcS6k6kPZxFOVrzA2uVlMqwHRAUWyMq2m8tB2pNTBk%3D)**, go to **Roles and Permissions** > **Assignments**. 2. In the **Role Assignments** page, click **+ Create Assignment** in the upper-right corner. 3. In the **Create assignments** pop-up, select the user from the list and [assign a new role for the Storage Admin scope](/documentation/docs/set-up-user-groups#assign-roles-with-limited-access-based-on-users-group-for-the-storage-application). 4. Save your settings. 5. From the **Menu ![](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/icon-menu_20x18.png?sv=2026-02-06&spr=https&st=2026-11-03T21%3A51%3A20Z&se=2026-11-03T22%3A51%3A20Z&sr=c&sp=r&sig=lGcS6k6kPZxFOVrzA2uVlMqwHRAUWyMq2m8tB2pNTBk%3D)**, go to **Recordings**. Depending on the permissions and scope(s) granted, the user might see a different list of recordings: - Users with permissions for a specific group can only view recordings for users belonging to that group. ![Give limited access to recordings - Users with permissions for a specific group can only view recordings of users belonging to that group](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/ug-recording-all-groups.png?sv=2026-02-06&spr=https&st=2026-11-03T21%3A51%3A20Z&se=2026-11-03T22%3A51%3A20Z&sr=c&sp=r&sig=lGcS6k6kPZxFOVrzA2uVlMqwHRAUWyMq2m8tB2pNTBk%3D) - Users with permissions for all groups can view recordings for all users belonging to all groups. ![Give users access to recordings - users having permissions for all groups can view recordings for all users belonging to all groups](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/ug-recording-specific-group.png?sv=2026-02-06&spr=https&st=2026-11-03T21%3A51%3A20Z&se=2026-11-03T22%3A51%3A20Z&sr=c&sp=r&sig=lGcS6k6kPZxFOVrzA2uVlMqwHRAUWyMq2m8tB2pNTBk%3D) - Users who have permissions for all groups and a specific site (cluj) can view recordings for users in all groups and that specific site. ![Give users permissions to recordings - Users who have permissions for all groups and a specific site can view recordings for users in all groups and that specific site.](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/ug-recording-groups-site.png?sv=2026-02-06&spr=https&st=2026-11-03T21%3A51%3A20Z&se=2026-11-03T22%3A51%3A20Z&sr=c&sp=r&sig=lGcS6k6kPZxFOVrzA2uVlMqwHRAUWyMq2m8tB2pNTBk%3D)