---
title: "Support for Softphone"
slug: "support-for-softphone"
updated: 2026-07-23T10:06:43Z
published: 2026-07-23T10:06:43Z
canonical: "help.8x8.com/support-for-softphone"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.8x8.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Support for Softphone

8x8 now supports Bria softphone for global reach.

To enter the softphone SIP URI, log in to **8x8 Configuration Manager**, navigate to **Agents > Phone**, and enter a softphone SIP URI for the agent's workplace. Softphone SIP URI contains [UserID@Domain] such as rshasta@acmejets.com.

![](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/CM_AgentPhoneSIP-URI01.png?sv=2026-02-06&spr=https&st=2026-11-03T22%3A18%3A44Z&se=2026-11-03T23%3A18%3A44Z&sr=c&sp=r&sig=aeTT3VMkGk7whIYbK22XIINu9PSRw4vf0KhUDveSS2k%3D)

Agents can also configure their own profile by entering a softphone SIP URI as their workplace SIP URI.

![](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/AM_ProfileSipURI01.png?sv=2026-02-06&spr=https&st=2026-11-03T22%3A18%3A44Z&se=2026-11-03T23%3A18%3A44Z&sr=c&sp=r&sig=aeTT3VMkGk7whIYbK22XIINu9PSRw4vf0KhUDveSS2k%3D)

If you are a Windows user, see Windows user guides for [Bria 3](http://www.get8x8.com/8x8WebHelp/BriaWindows/BriaWindows3/Default.htm) and [Bria 4.](http://www.get8x8.com/8x8WebHelp/BriaWindows/Default.htm)

If you are a MAC user, see MAC user guides for [Bria 3](http://www.get8x8.com/8x8WebHelp/BriaMac/BriaMac3/Default.htm) and [Bria 4](http://www.get8x8.com/8x8WebHelp/BriaMac/Default.htm).