---
title: "Enhanced Dial Plans"
slug: "unified-enhanced-dial-plans"
updated: 2026-07-23T10:07:17Z
published: 2026-07-23T10:07:17Z
canonical: "help.8x8.com/unified-enhanced-dial-plans"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.8x8.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Enhanced Dial Plans

The ability to dial **agent-to-agent** is now added in the system dial plans. If you are using a system dial plan, it is upgraded to allow extension-to-extension dialing. If you are using a custom dial plan, you need to modify the plan if you wish to permit extension-to-extension dialing.