---
title: "Change roles for an administrator"
slug: "vcc-change-roles-for-an-administrator"
updated: 2026-07-23T10:07:17Z
published: 2026-07-23T10:07:17Z
canonical: "help.8x8.com/vcc-change-roles-for-an-administrator"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.8x8.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Change roles for an administrator

An 8x8 Contact Center Secondary administrator can assume a single role at a given time. However, that role can be changed by the Primary administrator in the 8x8 Configuration Manager at any time. Assigning a new role to an administrator removes them from the previous role.

**To change roles for an administrator:**

1. From the **Configuration Menu**, open **Security**.
2. Go to the **Roles** tab.
3. From the roles list, select a role.
4. Click **Edit**, or double-click to open the role details.
5. Go to the **Assignment** tab.
6. From the administrators list, find an administrator and assign to the role. ![](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/vccpromo_cfgmgrrolesassignment.png?sv=2026-02-06&spr=https&st=2026-11-03T23%3A13%3A51Z&se=2026-11-04T00%3A13%3A51Z&sr=c&sp=r&sig=yeLdMACxC2jjmO4vjqIFxIBxi7YpD9BwWrpLN98U4RQ%3D)

> [!NOTE]
> Note:
> 
> You can assign multiple administrators to a role,but assign only one role per administrator. Assigning a new role to an administrator removes them from the previous role.