---
title: "Configure accounts and profiles"
slug: "vcc-configure-accounts-and-profiles"
updated: 2026-07-23T10:07:17Z
published: 2026-07-23T10:07:17Z
canonical: "help.8x8.com/vcc-configure-accounts-and-profiles"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.8x8.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Configure accounts and profiles

As an 8x8 Contact Center administrator, use the 8x8 Configuration Manager **Home** page to:

- [View Channels, Groups, and Queues Summary](/documentation/docs/vcc-view-8x8-contact-center-summary)
- [Configure Profile Settings](/documentation/docs/vcc-configure-profile-settings)
- [Configure Audio Files and Recorded Greetings](/documentation/docs/vcc-configure-audio-files-and-recorded-greetings)
- [Define Business Hours and Schedules](/documentation/docs/vcc-define-business-hours-and-schedules)
- [Understand Tenant Dial Plans](/documentation/docs/vcc-understand-tenant-dial-plans)
- [Reset Agent's Idle Timer](/documentation/docs/vcc-reset-idle-timer-for-agents)