--- title: "Create inbound phone queues" slug: "vcc-create-inbound-phone-queues" updated: 2026-07-22T15:13:32Z published: 2026-07-23T10:07:46Z canonical: "help.8x8.com/vcc-create-inbound-phone-queues" --- > ## Documentation Index > Fetch the complete documentation index at: https://help.8x8.com/llms.txt > Use this file to discover all available pages before exploring further. # Create inbound phone queues Configuring an **8x8 Contact Center** inbound phone queue in **8x8 Configuration Manager** involves: - [Defining inbound phone queue properties](/documentation/docs/vcc-define-inbound-phone-queue-properties) - [Assigning inbound phone queue members](/documentation/docs/vcc-assign-inbound-phone-queue-members) - [Configuring inbound phone queue voicemail](/documentation/docs/vcc-configure-inbound-phone-queue-voicemail) - [Setting up inbound phone queue call priority](/documentation/docs/vcc-set-up-inbound-phone-queue-call-priority) - [Defining inbound phone queue SLA](/documentation/docs/vcc-define-inbound-phone-queue-sla)