---
title: "Generate authentication tokens for 8x8 Contact Center APIs"
slug: "vcc-generate-authentication-tokens-for-8x8-contact-center-apis"
updated: 2026-07-23T10:06:38Z
published: 2026-07-23T10:06:38Z
canonical: "help.8x8.com/vcc-generate-authentication-tokens-for-8x8-contact-center-apis"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.8x8.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Generate authentication tokens for 8x8 Contact Center APIs

API access tokens are used to authenticate individual calls to read or write **8x8 Contact Center** data, from outside the standard **8x8 Contact Center** agent or admin interface. **8x8 Contact Center** administrators create and copy secure tokens used to access **8x8 Contact Center** data such as:

- Statistical data for reporting
- Audio recordings data
- External IVR such as **web callback**
- Real-time statistical data

**To generate data and action request tokens:**

1. Log in to **8x8 Configuration Manager**.
2. Go to **Integration > API Token**.
3. Click **New Token** to generate data- and action-request tokens for security reasons. ![](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/cfgmgrintegrationapitokentab01.png?sv=2026-02-06&spr=https&st=2026-11-03T21%3A54%3A43Z&se=2026-11-03T22%3A54%3A43Z&sr=c&sp=r&sig=%2Fd8Dh4vITrI6d%2FbQQwkDyyUuqUetcrPnX3N6X09nxt4%3D)
4. Highlight and copy the tokens.
5. Use the token to authenticate your API requests.