--- title: "Handle Calls" slug: "vonetsuite2-0-handle-calls" updated: 2026-07-23T10:06:34Z published: 2026-07-23T10:06:34Z canonical: "help.8x8.com/vonetsuite2-0-handle-calls" --- > ## Documentation Index > Fetch the complete documentation index at: https://help.8x8.com/llms.txt > Use this file to discover all available pages before exploring further. # Handle Calls With **8x8 Work for NetSuite**, you can use additional call handling capabilities such as placing calls on hold, handling multiple calls, and transferring calls. View details on how you can: - [Access contacts](/documentation/docs/vonetsuite2-0-access-contacts). - [Place calls](/documentation/docs/place-calls). - [Receive calls](/documentation/docs/receive-calls). - [Hold and resume calls](/documentation/docs/hold-and-resume-calls). - [Add and merge calls](/documentation/docs/add-and-merge-calls). - [Transfer calls](/documentation/docs/vonetsuite2-0-transfer-calls). - [Log calls](/documentation/docs/log-calls).