---
title: "What's new in the 8x8 Contact Center 8.4 release?"
slug: "what-s-new-in-the-8x8-contact-center-8-4-release"
updated: 2026-07-23T10:07:21Z
published: 2026-07-23T10:07:21Z
canonical: "help.8x8.com/what-s-new-in-the-8x8-contact-center-8-4-release"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.8x8.com/llms.txt
> Use this file to discover all available pages before exploring further.

# What's new in the 8x8 Contact Center 8.4 release?

In this release, 8x8 **8x8 Contact Center** introduces new features, enhancements, and bug fixes to improve the overall productivity of agents and supervisors in your contact center.

## Audience

The release guide informs **8x8 Contact Center** customers about the features and changes introduced in this release.

See our **8x8 Contact Center** 8.4 release for [Unified Login](/documentation/docs/what-s-new-in-the-8x8-contact-center-8-4-release-with-unified-login) users.

See our **8x8 Contact Center** 8.4 release for [Unified Login with **8x8 Work**](/documentation/docs/what-s-new-in-the-8x8-contact-center-8-4-release-with-unified-login-and-8x8-work)users.

## Features

The key features and improvements in this release are:

- [Improved login time for agents](/documentation/docs/enhancements-to-local-crm#844improved-login-time)
- [Increased chat window capacity](/documentation/docs/enhancements-to-local-crm#844improved-chat)
- [Ability to clone tasks in **Local CRM**](/documentation/docs/enhancements-to-local-crm#844clone-tasks)
- [Streamlined Access to **8x8 Analytics for Contact Center**](/documentation/docs/enhancements-to-local-crm#844vccanalytics)

You can also access the list of our [fixed bugs](/documentation/docs/bug-fixes-8-1-6) addressed in the release.