---
title: "Access contacts"
slug: "workd-access-contacts"
updated: 2026-07-23T10:07:04Z
published: 2026-07-23T10:07:04Z
canonical: "help.8x8.com/workd-access-contacts"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.8x8.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Access contacts

To access your contacts in **8x8 Work for Desktop**, open your **Contacts ![](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/Tab_Contacts_18x18.png?sv=2026-02-06&spr=https&st=2026-11-03T21%3A12%3A28Z&se=2026-11-03T22%3A12%3A28Z&sr=c&sp=r&sig=RsTMtGKMtClJ2K9ovmN3oMkmOtIisigGN9uvgdplcFI%3D)** list and access specific types of contacts under different sections:

| **Section** | **Description** |
| --- | --- |
| **Favorites** | Company and personal contacts marked as favorites from the app. |
| **Company** | Contacts from your company phone system, created by your admin. |
| **My Contacts** | Personal contacts created by you in the app. |

To access a specific contact, you can scroll through the relevant contact list, or:

- Open **Search ![](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/tab-search_18x18.png?sv=2026-02-06&spr=https&st=2026-11-03T21%3A12%3A28Z&se=2026-11-03T22%3A12%3A28Z&sr=c&sp=r&sig=RsTMtGKMtClJ2K9ovmN3oMkmOtIisigGN9uvgdplcFI%3D)** and type to bring up a [list of search results](/documentation/docs/search-contacts).
- Open **Messages ![](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/Tab_Messages_18x18.png?sv=2026-02-06&spr=https&st=2026-11-03T21%3A12%3A28Z&se=2026-11-03T22%3A12%3A28Z&sr=c&sp=r&sig=RsTMtGKMtClJ2K9ovmN3oMkmOtIisigGN9uvgdplcFI%3D)** and click the desired contact from the [list of recent chats](/documentation/docs/access-message-history).
- Open **Calls ![](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/Tab_Calls_18x18.png?sv=2026-02-06&spr=https&st=2026-11-03T21%3A12%3A28Z&se=2026-11-03T22%3A12%3A28Z&sr=c&sp=r&sig=RsTMtGKMtClJ2K9ovmN3oMkmOtIisigGN9uvgdplcFI%3D)** and click the desired contact from the list of [recent calls](/documentation/docs/access-call-history) or [voicemails](/documentation/docs/workd-access-voicemail).

## Sort company contacts

Let's say you only communicate with colleagues in your department or location, or that you want to group all company contacts by their department or location, rather than alphabetically by name. You can change the sort order for your company contacts directly from **Contacts ![](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/Tab_Contacts_18x18.png?sv=2026-02-06&spr=https&st=2026-11-03T21%3A12%3A28Z&se=2026-11-03T22%3A12%3A28Z&sr=c&sp=r&sig=RsTMtGKMtClJ2K9ovmN3oMkmOtIisigGN9uvgdplcFI%3D) > Company**.

**To sort company contacts:**

1. Go to **Contacts ![](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/Tab_Contacts_18x18.png?sv=2026-02-06&spr=https&st=2026-11-03T21%3A12%3A28Z&se=2026-11-03T22%3A12%3A28Z&sr=c&sp=r&sig=RsTMtGKMtClJ2K9ovmN3oMkmOtIisigGN9uvgdplcFI%3D) > Company**.
2. Just above the list of contacts, click **Sort ![](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/icon_Sort_18x18.png?sv=2026-02-06&spr=https&st=2026-11-03T21%3A12%3A28Z&se=2026-11-03T22%3A12%3A28Z&sr=c&sp=r&sig=RsTMtGKMtClJ2K9ovmN3oMkmOtIisigGN9uvgdplcFI%3D)** to open a menu. ![files](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/Contacts_Sort.gif?sv=2026-02-06&spr=https&st=2026-11-03T21%3A12%3A28Z&se=2026-11-03T22%3A12%3A28Z&sr=c&sp=r&sig=RsTMtGKMtClJ2K9ovmN3oMkmOtIisigGN9uvgdplcFI%3D)
3. In the menu that opens, you can:
  - Sort all contacts by name in alphabetical order.
  - Sort contacts by department in alphabetical order.
  - Sort contacts by location in alphabetical order.
  - Display only contacts in your department.
  - Display only contacts in your location.