---
title: "Use 8x8 Meet with the Outlook plug-in"
slug: "workd-use-8x8-meet-with-the-outlook-plug-in"
updated: 2026-07-23T10:07:00Z
published: 2026-07-23T10:07:00Z
canonical: "help.8x8.com/workd-use-8x8-meet-with-the-outlook-plug-in"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.8x8.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Use 8x8 Meet with the Outlook plug-in

**8x8 Work for Outlook** allows **8x8 Work** users to create, view, and manage 8x8 meetings from within Microsoft **Outlook**. Users can choose from a wide variety of email servers to connect with **Outlook**, and send email invitations for 8x8 meetings from any connected address.

> [!WARNING]
> Important:
> 
> In order for **8x8 Microsoft Integration** to function, ensure that you are using the appropriate plug-ins:
> 
> - Download version **6.1.2** of the plug-in for [calling with **Skype for Business**](https://support.8x8.com/us/Cloud_Phone_Service/Voice_Integrations/Microsoft/Download_Virtual_Office_Skype_for_Business_Integration_for_Windows_Desktop).
> - Download version 6.0 of the plug-ins for [meetings with **Outlook**](https://support.8x8.com/us/Cloud_Phone_Service/Voice_Integrations/Microsoft/Outlook_Plugin_for_Virtual_Office_Meetings_EXE) and [calling with **Outlook**](https://support.8x8.com/us/Cloud_Phone_Service/Voice_Integrations/Microsoft/Outlook_Click_to_Call_Plugin).

## Limitations

At this time, the following are not available in **8x8 Work for Outlook**:

- The ability to start an instant meeting without scheduling
- The ability to view a list of your upcoming 8x8 meetings from the [**8x8** menu](/documentation/docs/workd-use-8x8-meet-with-the-outlook-plug-in#8x8menu)
- Compatibility with Mac

## Use the Outlook plug-in

In this version of **8x8 Work for Outlook**, you can:

**Use the 8x8 menu in the plug-in**

When you install the plug-in and open **Outlook**, a new **8x8** menu appears in the **Home** ribbon of your **OutlookMail ![](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/tab-outlook-mail_18x18.png?sv=2026-02-06&spr=https&st=2026-11-03T21%3A53%3A44Z&se=2026-11-03T22%3A53%3A44Z&sr=c&sp=r&sig=Gq7YEj5FB1H1AF98ed81kWDlBuR%2B0nj0%2Ba6Lnbde8xM%3D)** and **Calendar ![](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/tab-outlook-calendar_18x18.png?sv=2026-02-06&spr=https&st=2026-11-03T21%3A53%3A44Z&se=2026-11-03T22%3A53%3A44Z&sr=c&sp=r&sig=Gq7YEj5FB1H1AF98ed81kWDlBuR%2B0nj0%2Ba6Lnbde8xM%3D)**. ![](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/Outlook_8x8Menu.png?sv=2026-02-06&spr=https&st=2026-11-03T21%3A53%3A44Z&se=2026-11-03T22%3A53%3A44Z&sr=c&sp=r&sig=Gq7YEj5FB1H1AF98ed81kWDlBuR%2B0nj0%2Ba6Lnbde8xM%3D) Click the menu to:

- Log in to the plug-in to access integration features.
- Access settings for dialing out and recording debug logs.
- View the web help for the plug-in.
- [Send feedback](/documentation/docs/workd-use-8x8-meet-with-the-outlook-plug-in#outlook-feedback) on the plug-in to 8x8.
- Check for updates to the plug-in.
- View which version of the plug-in you are running.

**Create meetings**

1. Open your **Calendar ![](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/tab-outlook-calendar_18x18.png?sv=2026-02-06&spr=https&st=2026-11-03T21%3A53%3A44Z&se=2026-11-03T22%3A53%3A44Z&sr=c&sp=r&sig=Gq7YEj5FB1H1AF98ed81kWDlBuR%2B0nj0%2Ba6Lnbde8xM%3D)** in Microsoft **Outlook**.
2. In the calendar, right-click the day you want your meeting to take place. A drop-down menu opens.
3. From the drop-down, select **New Meeting Request**. A window opens in which you can schedule the meeting and invite participants.
4. In the meeting window, click **Add 8x8 Meeting** to attach **8x8 Meet** capability to the **Outlook** calendar event, and provide meeting details to participants. ![](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/Outlook_AddMeeting.png?sv=2026-02-06&spr=https&st=2026-11-03T21%3A53%3A44Z&se=2026-11-03T22%3A53%3A44Z&sr=c&sp=r&sig=Gq7YEj5FB1H1AF98ed81kWDlBuR%2B0nj0%2Ba6Lnbde8xM%3D)

> [!NOTE]
> Note:
> 
> If you are using the 8x8 Work for Outlook plug-in and have not logged in to the plug-in yet, you are prompted to log in with your usual 8x8 credentials when you try to create or delete 8x8 meetings.
5. Enter additional meeting details, invite participants, and select the time and duration of the meeting.
6. To save the meeting and send invitations to participants, click **Send**. If you synced **8x8 Work for Desktop** with your **Outlook** calendar, you see your **Outlook** meetings under **Meetings ![](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/Tab_Meetings_18x18.png?sv=2026-02-06&spr=https&st=2026-11-03T21%3A53%3A44Z&se=2026-11-03T22%3A53%3A44Z&sr=c&sp=r&sig=Gq7YEj5FB1H1AF98ed81kWDlBuR%2B0nj0%2Ba6Lnbde8xM%3D) > My Meetings** for future use.

> [!NOTE]
> Note:
> 
> If you synced **8x8 Work for Desktop** with a calendar other than **Outlook**, meetings scheduled in **Outlook** do not display in **8x8 Work for Desktop**. To view meetings scheduled in **Outlook**, go to **Settings ![](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/tab-settings_18x18.png?sv=2026-02-06&spr=https&st=2026-11-03T21%3A53%3A44Z&se=2026-11-03T22%3A53%3A44Z&sr=c&sp=r&sig=Gq7YEj5FB1H1AF98ed81kWDlBuR%2B0nj0%2Ba6Lnbde8xM%3D) > Calendar for meetings** in **8x8 Work**, delete any other synchronized calendars, and re-synchronize with **Outlook**.

**Join meetings**

1. Open your **Calendar ![](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/tab-outlook-calendar_18x18.png?sv=2026-02-06&spr=https&st=2026-11-03T21%3A53%3A44Z&se=2026-11-03T22%3A53%3A44Z&sr=c&sp=r&sig=Gq7YEj5FB1H1AF98ed81kWDlBuR%2B0nj0%2Ba6Lnbde8xM%3D)** in Microsoft **Outlook**.
2. In the calendar, double-click the desired meeting. A window opens in which you can review information to join the meeting. ![](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/Outlook_MeetingInvite.png?sv=2026-02-06&spr=https&st=2026-11-03T21%3A53%3A44Z&se=2026-11-03T22%3A53%3A44Z&sr=c&sp=r&sig=Gq7YEj5FB1H1AF98ed81kWDlBuR%2B0nj0%2Ba6Lnbde8xM%3D)
3. In the meeting window, to join the meeting, you can find:
  - The link to join instantly via **8x8 Work**; click to launch the meeting in **8x8 Work for Desktop** or, if you don't have the app installed, via your browser.
  - A one-tap dial-in phone number to join via mobile audio; tap from your mobile device to join quickly while on the go.
  - Domestic and international dial-in phone numbers that have been assigned to the meeting. To dial in, call the desired number, and enter the appended numeric passcode as needed.
  - The option to join without audio if you are also dialing in via conference phone for audio.

**Cancel meetings**

1. Open your **Calendar ![](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/tab-outlook-calendar_18x18.png?sv=2026-02-06&spr=https&st=2026-11-03T21%3A53%3A44Z&se=2026-11-03T22%3A53%3A44Z&sr=c&sp=r&sig=Gq7YEj5FB1H1AF98ed81kWDlBuR%2B0nj0%2Ba6Lnbde8xM%3D)** in Microsoft **Outlook**.
2. In the calendar, right-click the day you want your meeting to take place. A drop-down menu opens.
3. From the drop-down, select **Cancel Meeting**. A window opens in which you can delete the meeting.
4. In the meeting window, click **Send Cancellation** to notify participants that the meeting is canceled.

**Send plug-in feedback**

1. Open your Outlook **Mail ![](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/tab-outlook-mail_18x18.png?sv=2026-02-06&spr=https&st=2026-11-03T21%3A53%3A44Z&se=2026-11-03T22%3A53%3A44Z&sr=c&sp=r&sig=Gq7YEj5FB1H1AF98ed81kWDlBuR%2B0nj0%2Ba6Lnbde8xM%3D)** or **Calendar ![](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/tab-outlook-calendar_18x18.png?sv=2026-02-06&spr=https&st=2026-11-03T21%3A53%3A44Z&se=2026-11-03T22%3A53%3A44Z&sr=c&sp=r&sig=Gq7YEj5FB1H1AF98ed81kWDlBuR%2B0nj0%2Ba6Lnbde8xM%3D)**, and open the **Home** ribbon.
2. Open the **8x8** menu. ![](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/Outlook_8x8Menu.png?sv=2026-02-06&spr=https&st=2026-11-03T21%3A53%3A44Z&se=2026-11-03T22%3A53%3A44Z&sr=c&sp=r&sig=Gq7YEj5FB1H1AF98ed81kWDlBuR%2B0nj0%2Ba6Lnbde8xM%3D)
3. From the menu, select **Send Feedback** to open a window in which you can send feedback.
4. In the feedback window:
  - Select the type of feedback you would like to send.
  - If applicable, enter the URL of the meeting related to your feedback.
  - Enter a suggestion, or describe an issue.
5. Once you are finished, click **Send feedback** to send your feedback and a debug log to 8x8. A confirmation pops up when your feedback is successfully sent.

## View additional information

For information on the integration, please refer to:

- Our [overview of the 8x8 Work for Outlook plug-in](/documentation/docs/install-outlook-integration-as-a-user).
- Details on installing and logging in to 8x8 Work for Outlook:
  - [As an individual user](/documentation/docs/install-outlook-integration-as-a-user).
  - [Across an enterprise as an administrator](/documentation/docs/deploy-8x8-microsoft-integration-for-enterprise-as-an-administrator).