--- title: "Number Porting LOAs" slug: "8x8-number-porting-loas" description: "Learn the 8x8 porting documentation required by country, including Letters of Authority (LOA) and additional paperwork for telephone number transfers." tags: ["LOA", "Number Porting"] updated: 2026-10-16T15:28:12Z published: 2026-10-16T15:28:12Z canonical: "help.8x8.com/8x8-number-porting-loas" --- > ## Documentation Index > Fetch the complete documentation index at: https://help.8x8.com/llms.txt > Use this file to discover all available pages before exploring further. # Number Porting LOAs ## Porting Documentation Porting a telephone number to 8x8 will always require a request to be sent to the current service provider for approval. This request can only be sent once the correct porting documentation has been provided to 8x8. Each country will require different paperwork to be completed; most will require a **Letter of Authority** or **LOA**, and some countries will require additional documentation. If you are porting numbers to 8x8, find below the country in which you are porting to see the required documentation. ### Frequently Used - [Canada](https://help.8x8.com/docs/8x8-number-porting-loas#canada) - [France](https://help.8x8.com/docs/8x8-number-porting-loas#france) - [Republic of Ireland](https://help.8x8.com/docs/8x8-number-porting-loas#republic-of-ireland) - [United Kingdom (UK)](https://help.8x8.com/docs/8x8-number-porting-loas#uk) - [United States of America (USA)](https://help.8x8.com/docs/8x8-number-porting-loas#usa) ## Americas (AMER) | ### Brazil | | --- | | **Number Type** | **Paperwork Required** | | Geographic | - Name/Company Name - Contact Email - Contact Phone Number - CNPJ/TAX ID - Domestic Address - Latest Invoice from the current provider | | Toll Free | - Name/Company Name - Contact Email - Contact Phone Number - CNPJ/TAX ID - Domestic Address - Copy of latest invoice from current provider | | > **Brazil Notes** > > This information will be submitted to our local Brazilian operator. Our operator will validate the information and then produce a Letter of Authority (LOA) which we will return to you for signature. | | ### Canada | | --- | | **Number Type** | **Paperwork Required** | | Local | [LOA Template - Canada (Local)](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/LOA Template - Canada (Local).pdf?sv=2026-02-06&spr=https&st=2026-11-03T22%3A19%3A10Z&se=2026-11-03T23%3A19%3A10Z&sr=c&sp=r&sig=0sldHXLudtS%2BRXF3KgOiSSeXerX2CoIIvrord4nc%2F3E%3D) | | Toll Free | [LOA Template - Canada (Toll Free)](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/LOA Template - Canada (Toll Free).pdf?sv=2026-02-06&spr=https&st=2026-11-03T22%3A19%3A10Z&se=2026-11-03T23%3A19%3A10Z&sr=c&sp=r&sig=0sldHXLudtS%2BRXF3KgOiSSeXerX2CoIIvrord4nc%2F3E%3D) | | ### Mexico | | --- | | **Number Type** | **Paperwork Required** | | Geographic | - Copy of latest invoice from the current provider - Copy of legal representative's photo ID (*If the representative is not Mexican, must be passport or a Mexican visa*) Plus, one of the following: - Copy of certificate of incorporation - Copy of the Legal Representative’s Power of Attorney (*which must include powers for acts of administration or domain*) | | Toll Free | - Copy of latest invoice from the current provider - Copy of legal representative's photo ID (*If the representative is not Mexican, must be passport or a Mexican visa*) Plus, one of the following: - Copy of certificate of incorporation - Copy of the Legal Representative’s Power of Attorney (*which must include powers for acts of administration or domain*) | | > **Mexico Notes** > > These documents will be submitted to our local Mexican operator. Our operator will validate the information and then produce a Letter of Authority (LOA) which we will return for your legal representative to sign. | | ### Panama | | --- | | **Number Type** | **Paperwork Required** | | Geographic | - Copy of latest invoice from the current provider (*Dated within the last 30 days*) - Copy of legal representative's photo ID - Proof of payment of the last invoice (*Dated within the last 30 days*) - Public Registry Certificate *(Dated within the last 90 days)* | | Toll Free | - Copy of latest invoice from the current provider (*Dated within the last 30 days*) - Copy of legal representative's photo ID - Proof of payment of the last invoice (*Dated within the last 30 days*) - Public Registry Certificate *(Dated within the last 90 days)* | | > **Panama Notes** These documents will be submitted to our local Panama operator. Our operator will validate the information and then produce a Letter of Authority (LOA) which we will return for your legal representative to sign. | | ### Peru | | --- | | **What type of number(s) are you porting?** | **Paperwork Required?** | | Geographic | - [LOA Template - Peru (Convergia)](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/LOA%20Template%20-%20Peru%20(Convergia).docx?sv=2026-02-06&spr=https&st=2026-11-03T22%3A19%3A10Z&se=2026-11-03T23%3A19%3A10Z&sr=c&sp=r&sig=0sldHXLudtS%2BRXF3KgOiSSeXerX2CoIIvrord4nc%2F3E%3D) - Copy of latest invoice from the current provider - Copy of legal representative's photo ID - Validity of powers with issuance date of no more than 1 month - Legal proof of authorisation to sign the termination document | | Toll Free | - [LOA Template - Peru (Convergia)](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/LOA%20Template%20-%20Peru%20(Convergia).docx?sv=2026-02-06&spr=https&st=2026-11-03T22%3A19%3A10Z&se=2026-11-03T23%3A19%3A10Z&sr=c&sp=r&sig=0sldHXLudtS%2BRXF3KgOiSSeXerX2CoIIvrord4nc%2F3E%3D) - Copy of latest invoice from the current provider - Copy of legal representative's photo ID - Validity of powers with issuance date of no more than 1 month - Legal proof of authorisation to sign the termination document | | ### Puerto Rico | | --- | | **What type of number(s) are you porting?** | **Paperwork Required?** | | Geographic | [LOA Template - Puerto Rico (Voxbone)](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/LOA%20Template%20-%20Puerto%20Rico%20(Voxbone).doc?sv=2026-02-06&spr=https&st=2026-11-03T22%3A19%3A10Z&se=2026-11-03T23%3A19%3A10Z&sr=c&sp=r&sig=0sldHXLudtS%2BRXF3KgOiSSeXerX2CoIIvrord4nc%2F3E%3D) | | Toll Free | [LOA Template - Puerto Rico (Voxbone)](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/LOA%20Template%20-%20Puerto%20Rico%20(Voxbone).doc?sv=2026-02-06&spr=https&st=2026-11-03T22%3A19%3A10Z&se=2026-11-03T23%3A19%3A10Z&sr=c&sp=r&sig=0sldHXLudtS%2BRXF3KgOiSSeXerX2CoIIvrord4nc%2F3E%3D) | | ### United States of America (USA) | | --- | | **Number Type** | **Paperwork Required** | | Local | [LOA Template - United States (Local)](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/LOA%20Template%20-%20United%20States%20(Local).pdf?sv=2026-02-06&spr=https&st=2026-11-03T22%3A19%3A10Z&se=2026-11-03T23%3A19%3A10Z&sr=c&sp=r&sig=0sldHXLudtS%2BRXF3KgOiSSeXerX2CoIIvrord4nc%2F3E%3D) | | Toll Free | [LOA Template - United States (Toll Free)](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/LOA%20Template%20-%20United%20States%20(Toll%20Free).pdf?sv=2026-02-06&spr=https&st=2026-11-03T22%3A19%3A10Z&se=2026-11-03T23%3A19%3A10Z&sr=c&sp=r&sig=0sldHXLudtS%2BRXF3KgOiSSeXerX2CoIIvrord4nc%2F3E%3D) | ## Europe, the Middle East, and Africa (EMEA) | ### Austria | | --- | | **Number Type** | **Paperwork Required** | | Geographic | [LOA Template - Austria (Geographic)](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/LOA%20Template%20-%20Austria%20(Geo%20or%20TF).doc?sv=2026-02-06&spr=https&st=2026-11-03T22%3A19%3A10Z&se=2026-11-03T23%3A19%3A10Z&sr=c&sp=r&sig=0sldHXLudtS%2BRXF3KgOiSSeXerX2CoIIvrord4nc%2F3E%3D) - *Only one telephone number can be added to each LOA. If multiple numbers need to be ported, please complete one LOA per number.* - *Due to domestic regulations, Geographic telephone numbers in this country must be registered to an address in the corresponding local area.* [LOA Guide - Austria (Geographic)](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/LOA%20Guide%20-%20Austria%20(Geo%20or%20TF).doc?sv=2026-02-06&spr=https&st=2026-11-03T22%3A19%3A10Z&se=2026-11-03T23%3A19%3A10Z&sr=c&sp=r&sig=0sldHXLudtS%2BRXF3KgOiSSeXerX2CoIIvrord4nc%2F3E%3D) - for reference only | | Non Geographic | [LOA Template - Austria (Non Geographic)](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/LOA Template - Austria (Geo or TF).doc?sv=2026-02-06&spr=https&st=2026-11-03T22%3A19%3A10Z&se=2026-11-03T23%3A19%3A10Z&sr=c&sp=r&sig=0sldHXLudtS%2BRXF3KgOiSSeXerX2CoIIvrord4nc%2F3E%3D) [LOA Guide - Austria (Non Geographic)](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/LOA Guide - Austria (Geo or TF).doc?sv=2026-02-06&spr=https&st=2026-11-03T22%3A19%3A10Z&se=2026-11-03T23%3A19%3A10Z&sr=c&sp=r&sig=0sldHXLudtS%2BRXF3KgOiSSeXerX2CoIIvrord4nc%2F3E%3D) - for reference only | | ### Belgium | | --- | | **Number Type** | **Paperwork Required** | | Geographic | [LOA Template - Belgium (Geographic - Dutch)](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/LOA%20Template%20-%20Belgium%20(Dutch).doc?sv=2026-02-06&spr=https&st=2026-11-03T22%3A19%3A10Z&se=2026-11-03T23%3A19%3A10Z&sr=c&sp=r&sig=0sldHXLudtS%2BRXF3KgOiSSeXerX2CoIIvrord4nc%2F3E%3D) [LOA Template - Belgium (Geographic - French)](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/LOA%20Template%20-%20Belgium%20(French).doc?sv=2026-02-06&spr=https&st=2026-11-03T22%3A19%3A10Z&se=2026-11-03T23%3A19%3A10Z&sr=c&sp=r&sig=0sldHXLudtS%2BRXF3KgOiSSeXerX2CoIIvrord4nc%2F3E%3D) | | Non Geographic | [LOA Template - Belgium (Non Geographic - Dutch)](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/LOA%20Template%20-%20Belgium%20(Dutch).doc?sv=2026-02-06&spr=https&st=2026-11-03T22%3A19%3A10Z&se=2026-11-03T23%3A19%3A10Z&sr=c&sp=r&sig=0sldHXLudtS%2BRXF3KgOiSSeXerX2CoIIvrord4nc%2F3E%3D) [LOA Template - Belgium (Non Geographic - French)](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/LOA%20Template%20-%20Belgium%20(French).doc?sv=2026-02-06&spr=https&st=2026-11-03T22%3A19%3A10Z&se=2026-11-03T23%3A19%3A10Z&sr=c&sp=r&sig=0sldHXLudtS%2BRXF3KgOiSSeXerX2CoIIvrord4nc%2F3E%3D) | | National (078) | [LOA Template - Belgium (National)](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/LOA%20Template%20-%20Belgium%20(National).docx?sv=2026-02-06&spr=https&st=2026-11-03T22%3A19%3A10Z&se=2026-11-03T23%3A19%3A10Z&sr=c&sp=r&sig=0sldHXLudtS%2BRXF3KgOiSSeXerX2CoIIvrord4nc%2F3E%3D) | | ### Bosnia and Herzegovina | | --- | | **Number Type** | **Paperwork Required** | | Toll Free | [LOA Template - International Toll Free Service](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/LOA%20Template%20-%20International%20Toll%20Free%20Service%20(3).xls?sv=2026-02-06&spr=https&st=2026-11-03T22%3A19%3A10Z&se=2026-11-03T23%3A19%3A10Z&sr=c&sp=r&sig=0sldHXLudtS%2BRXF3KgOiSSeXerX2CoIIvrord4nc%2F3E%3D) | | ### Bulgaria | | --- | | **Number Type** | **Paperwork Required** | | Geographic | - [LOA Template - Bulgaria (GTT)](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/LOA%20Template%20-%20Bulgaria%20Geo%20(GTT).xls?sv=2026-02-06&spr=https&st=2026-11-03T22%3A19%3A10Z&se=2026-11-03T23%3A19%3A10Z&sr=c&sp=r&sig=0sldHXLudtS%2BRXF3KgOiSSeXerX2CoIIvrord4nc%2F3E%3D) - Copy of latest invoice from current provider | | Toll Free | [LOA Template - International Toll Free Service](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/LOA Template - International Toll Free Service.xls?sv=2026-02-06&spr=https&st=2026-11-03T22%3A19%3A10Z&se=2026-11-03T23%3A19%3A10Z&sr=c&sp=r&sig=0sldHXLudtS%2BRXF3KgOiSSeXerX2CoIIvrord4nc%2F3E%3D) | | ### Croatia | | --- | | **Number Type** | **Paperwork Required** | | Geographic | - [LOA Template - Croatia (Voxbone)](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/LOA%20Template%20-%20Croatia%20(Voxbone).pdf?sv=2026-02-06&spr=https&st=2026-11-03T22%3A19%3A10Z&se=2026-11-03T23%3A19%3A10Z&sr=c&sp=r&sig=0sldHXLudtS%2BRXF3KgOiSSeXerX2CoIIvrord4nc%2F3E%3D) - [LOA Guide - Croatia (Voxbone)](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/LOA%20Guide%20-%20Croatia%20(Voxbone).pdf?sv=2026-02-06&spr=https&st=2026-11-03T22%3A19%3A10Z&se=2026-11-03T23%3A19%3A10Z&sr=c&sp=r&sig=0sldHXLudtS%2BRXF3KgOiSSeXerX2CoIIvrord4nc%2F3E%3D) (*For reference only. Not to be completed*) - Copy of latest invoice from current provider - Copy of legal representative's photo ID - Copy of Court Business Registration | | Toll Free | - [LOA Template - Croatia (Voxbone)](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/LOA%20Template%20-%20Croatia%20(Voxbone).pdf?sv=2026-02-06&spr=https&st=2026-11-03T22%3A19%3A10Z&se=2026-11-03T23%3A19%3A10Z&sr=c&sp=r&sig=0sldHXLudtS%2BRXF3KgOiSSeXerX2CoIIvrord4nc%2F3E%3D) - [LOA Guide - Croatia (Voxbone)](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/LOA%20Guide%20-%20Croatia%20(Voxbone).pdf?sv=2026-02-06&spr=https&st=2026-11-03T22%3A19%3A10Z&se=2026-11-03T23%3A19%3A10Z&sr=c&sp=r&sig=0sldHXLudtS%2BRXF3KgOiSSeXerX2CoIIvrord4nc%2F3E%3D) (*For reference only. Not to be completed*) - Copy of latest invoice from current provider - Copy of legal representative's photo ID - Copy of Court Business Registration | | ### Cyprus | | --- | | **Number Type** | **Paperwork Required** | | Geographic | - [LOA Template - Cyprus (Voxbone)](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/LOA%20Template%20-%20Cyprus%20(Voxbone).docx?sv=2026-02-06&spr=https&st=2026-11-03T22%3A19%3A10Z&se=2026-11-03T23%3A19%3A10Z&sr=c&sp=r&sig=0sldHXLudtS%2BRXF3KgOiSSeXerX2CoIIvrord4nc%2F3E%3D) - Copy of latest invoice from current provider - Copy of legal representative's photo ID - Copy of Certificate of Directors and Secretary of the company - Copy of Certificate of Incorporation / Company Registration Certificate | | Toll Free | - [LOA Template - Cyprus (Voxbone)](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/LOA%20Template%20-%20Cyprus%20(Voxbone).docx?sv=2026-02-06&spr=https&st=2026-11-03T22%3A19%3A10Z&se=2026-11-03T23%3A19%3A10Z&sr=c&sp=r&sig=0sldHXLudtS%2BRXF3KgOiSSeXerX2CoIIvrord4nc%2F3E%3D) - Copy of latest invoice from current provider - Copy of legal representative's photo ID - Copy of Certificate of Directors and Secretary of the company - Copy of Certificate of Incorporation / Company Registration Certificate | | ### Czechia | | --- | | **Number Type** | **Paperwork Required** | | Geographic | - [LOA Template - Czechia (Voxbone)](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/LOA%20Template%20-%20Czechia%20(Voxbone).xlsx?sv=2026-02-06&spr=https&st=2026-11-03T22%3A19%3A10Z&se=2026-11-03T23%3A19%3A10Z&sr=c&sp=r&sig=0sldHXLudtS%2BRXF3KgOiSSeXerX2CoIIvrord4nc%2F3E%3D) - Copy of latest invoice from current provider | | Toll Free | - [LOA Template - Czechia (Voxbone)](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/LOA%20Template%20-%20Czechia%20(Voxbone).xlsx?sv=2026-02-06&spr=https&st=2026-11-03T22%3A19%3A10Z&se=2026-11-03T23%3A19%3A10Z&sr=c&sp=r&sig=0sldHXLudtS%2BRXF3KgOiSSeXerX2CoIIvrord4nc%2F3E%3D) - Copy of latest invoice from current provider | | ### Denmark | | --- | | **Number Type** | **Paperwork Required** | | Geographic | [LOA Template - Denmark (Geographic)](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/LOA%20Template%20-%20Denmark%20(Colt).docx?sv=2026-02-06&spr=https&st=2026-11-03T22%3A19%3A10Z&se=2026-11-03T23%3A19%3A10Z&sr=c&sp=r&sig=0sldHXLudtS%2BRXF3KgOiSSeXerX2CoIIvrord4nc%2F3E%3D) [LOA Guide - Denmark (Geographic)](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/LOA%20Guide%20-%20Denmark%20(Colt).doc?sv=2026-02-06&spr=https&st=2026-11-03T22%3A19%3A10Z&se=2026-11-03T23%3A19%3A10Z&sr=c&sp=r&sig=0sldHXLudtS%2BRXF3KgOiSSeXerX2CoIIvrord4nc%2F3E%3D) - for reference only | | Non Geographic | [LOA Template - Denmark (Non Geographic)](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/LOA%20Template%20-%20Denmark%20(Colt).docx?sv=2026-02-06&spr=https&st=2026-11-03T22%3A19%3A10Z&se=2026-11-03T23%3A19%3A10Z&sr=c&sp=r&sig=0sldHXLudtS%2BRXF3KgOiSSeXerX2CoIIvrord4nc%2F3E%3D) [LOA Guide - Denmark (Non Geographic)](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/LOA%20Guide%20-%20Denmark%20(Colt).doc?sv=2026-02-06&spr=https&st=2026-11-03T22%3A19%3A10Z&se=2026-11-03T23%3A19%3A10Z&sr=c&sp=r&sig=0sldHXLudtS%2BRXF3KgOiSSeXerX2CoIIvrord4nc%2F3E%3D) - for reference only | | ### Estonia | | --- | | **Number Type** | **Paperwork Required** | | Geographic | - [LOA Template - Estonia (Voxbone)](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/LOA%20Template%20-%20Estonia%20(Voxbone).pdf?sv=2026-02-06&spr=https&st=2026-11-03T22%3A19%3A10Z&se=2026-11-03T23%3A19%3A10Z&sr=c&sp=r&sig=0sldHXLudtS%2BRXF3KgOiSSeXerX2CoIIvrord4nc%2F3E%3D) - [LOA Guide - Estonia (Voxbone)](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/LOA%20Guide%20-%20Estonia%20(Voxbone).pdf?sv=2026-02-06&spr=https&st=2026-11-03T22%3A19%3A10Z&se=2026-11-03T23%3A19%3A10Z&sr=c&sp=r&sig=0sldHXLudtS%2BRXF3KgOiSSeXerX2CoIIvrord4nc%2F3E%3D) (*For reference only. Not to be completed*) | | Toll Free | - [LOA Template - Estonia (Voxbone)](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/LOA%20Template%20-%20Estonia%20(Voxbone).pdf?sv=2026-02-06&spr=https&st=2026-11-03T22%3A19%3A10Z&se=2026-11-03T23%3A19%3A10Z&sr=c&sp=r&sig=0sldHXLudtS%2BRXF3KgOiSSeXerX2CoIIvrord4nc%2F3E%3D) - [LOA Guide - Estonia (Voxbone)](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/LOA%20Guide%20-%20Estonia%20(Voxbone).pdf?sv=2026-02-06&spr=https&st=2026-11-03T22%3A19%3A10Z&se=2026-11-03T23%3A19%3A10Z&sr=c&sp=r&sig=0sldHXLudtS%2BRXF3KgOiSSeXerX2CoIIvrord4nc%2F3E%3D) (*For reference only. Not to be completed*) | | ### Finland | | --- | | **Number Type** | **Paperwork Required** | | Geographic | [LOA Template - Finland Geos (Orange)](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/LOA%20Template%20-%20Finland%20Geos%20(Orange).doc?sv=2026-02-06&spr=https&st=2026-11-03T22%3A19%3A10Z&se=2026-11-03T23%3A19%3A10Z&sr=c&sp=r&sig=0sldHXLudtS%2BRXF3KgOiSSeXerX2CoIIvrord4nc%2F3E%3D) | | Toll Free | [LOA Template - Finland NonGeo (Orange)](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/LOA%20Template%20-%20Finland%20NonGeo%20(Orange).doc?sv=2026-02-06&spr=https&st=2026-11-03T22%3A19%3A10Z&se=2026-11-03T23%3A19%3A10Z&sr=c&sp=r&sig=0sldHXLudtS%2BRXF3KgOiSSeXerX2CoIIvrord4nc%2F3E%3D) | | National | - [LOA Template - Finland Nationals (Voxbone)](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/LOA%20Template%20-%20Finland%20Nationals%20(Voxbone).docx?sv=2026-02-06&spr=https&st=2026-11-03T22%3A19%3A10Z&se=2026-11-03T23%3A19%3A10Z&sr=c&sp=r&sig=0sldHXLudtS%2BRXF3KgOiSSeXerX2CoIIvrord4nc%2F3E%3D) - Copy of latest invoice from current provider | | ### France | | --- | | **Number Type** | **Paperwork Required** | | Geographic (port) | [LOA Template - France Geo-Port (Orange)](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/LOA%20Template%20-%20France%20Geo-Port%20(Orange).doc?sv=2026-02-06&spr=https&st=2026-11-03T22%3A19%3A10Z&se=2026-11-03T23%3A19%3A10Z&sr=c&sp=r&sig=0sldHXLudtS%2BRXF3KgOiSSeXerX2CoIIvrord4nc%2F3E%3D) *To be used if the existing French carrier* ***is not*** *Orange.* [LOA Guide - France Geo-Port (Orange)](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/LOA%20Guide%20-%20France%20Geo-Port%20(Orange).doc?sv=2026-02-06&spr=https&st=2026-11-03T22%3A19%3A10Z&se=2026-11-03T23%3A19%3A10Z&sr=c&sp=r&sig=0sldHXLudtS%2BRXF3KgOiSSeXerX2CoIIvrord4nc%2F3E%3D) *For reference only. Not to be completed*. | | Geographic (migration) | [LOA Template - France Geo-Migration (Orange)](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/LOA%20Template%20-%20France%20Geo-Migration%20(Orange).doc?sv=2026-02-06&spr=https&st=2026-11-03T22%3A19%3A10Z&se=2026-11-03T23%3A19%3A10Z&sr=c&sp=r&sig=0sldHXLudtS%2BRXF3KgOiSSeXerX2CoIIvrord4nc%2F3E%3D) *To be used if the existing French carrier* ***is*** *Orange.* | | Toll Free | [LOA Template - France Toll Free (Orange)](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/LOA%20Template%20-%20France%20Toll%20Free%20(Orange).doc?sv=2026-02-06&spr=https&st=2026-11-03T22%3A19%3A10Z&se=2026-11-03T23%3A19%3A10Z&sr=c&sp=r&sig=0sldHXLudtS%2BRXF3KgOiSSeXerX2CoIIvrord4nc%2F3E%3D) | | ### Germany | | --- | | **Number Type** | **Paperwork Required** | | Geographic | [LOA Template - Germany (Geographic)](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/LOA%20Template%20-%20Germany%20Geos%20(Colt).pdf?sv=2026-02-06&spr=https&st=2026-11-03T22%3A19%3A10Z&se=2026-11-03T23%3A19%3A10Z&sr=c&sp=r&sig=0sldHXLudtS%2BRXF3KgOiSSeXerX2CoIIvrord4nc%2F3E%3D) *Both a signature & company stamp are required. If no company stamp is available, sign and add the name and job title of the signatory in the 'Unterschrift' section).* [LOA Guide - Germany (Geographic)](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/LOA%20Guide%20-%20Germany%20Geos%20(Colt).pdf?sv=2026-02-06&spr=https&st=2026-11-03T22%3A19%3A10Z&se=2026-11-03T23%3A19%3A10Z&sr=c&sp=r&sig=0sldHXLudtS%2BRXF3KgOiSSeXerX2CoIIvrord4nc%2F3E%3D) *For reference only. Not to be completed*) > [!NOTE] > Note > > *Due to domestic regulations, Geographic telephone numbers in this country must be registered to an address in the corresponding local area.* | | Non Geographic | 1. [LOA Template - Germany (Non Geographic)](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/LOA%20Template%20-%20Germany%20NonGeo%20(Colt).pdf?sv=2026-02-06&spr=https&st=2026-11-03T22%3A19%3A10Z&se=2026-11-03T23%3A19%3A10Z&sr=c&sp=r&sig=0sldHXLudtS%2BRXF3KgOiSSeXerX2CoIIvrord4nc%2F3E%3D) 2. A Copy of Zuteilungbescheid (allocation letter from German regulator) [LOA Guide - Germany (Non Geographic)](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/LOA%20Guide%20-%20Germany%20NonGeo%20(Colt).pdf?sv=2026-02-06&spr=https&st=2026-11-03T22%3A19%3A10Z&se=2026-11-03T23%3A19%3A10Z&sr=c&sp=r&sig=0sldHXLudtS%2BRXF3KgOiSSeXerX2CoIIvrord4nc%2F3E%3D) *For reference only. Not to be completed.* > [!NOTE] > Note > > A German 0800 number can only be ported if you are the allocated owner of the number on the German regulator's records. If the number is not allocated to you, liaise with your current provider, and the German regulator, to arrange for the number to be reallocated. | | ### Greece | | --- | | **Number Type** | **Paperwork Required** | | Geographic | - [LOA Template - Greece (Voxbone)](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/LOA%20Template%20-%20Greece%20(Voxbone).doc?sv=2026-02-06&spr=https&st=2026-11-03T22%3A19%3A10Z&se=2026-11-03T23%3A19%3A10Z&sr=c&sp=r&sig=0sldHXLudtS%2BRXF3KgOiSSeXerX2CoIIvrord4nc%2F3E%3D) - Copy of latest invoice from the current provider - Copy of legal representative's photo ID - Copy of Certificate of Incorporation / Company Registration Certificate | | Toll Free | - [LOA Template - Greece (Voxbone)](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/LOA%20Template%20-%20Greece%20(Voxbone).doc?sv=2026-02-06&spr=https&st=2026-11-03T22%3A19%3A10Z&se=2026-11-03T23%3A19%3A10Z&sr=c&sp=r&sig=0sldHXLudtS%2BRXF3KgOiSSeXerX2CoIIvrord4nc%2F3E%3D) - Copy of latest invoice from the current provider - Copy of legal representative's photo ID - Copy of Certificate of Incorporation / Company Registration Certificate | | ### Hungary | | --- | | **Number Type** | **Paperwork Required** | | Geographic | - [LOA Template - Hungary (Voxbone)](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/LOA%20Template%20-%20Hungary%20(Voxbone).docx?sv=2026-02-06&spr=https&st=2026-11-03T22%3A19%3A10Z&se=2026-11-03T23%3A19%3A10Z&sr=c&sp=r&sig=0sldHXLudtS%2BRXF3KgOiSSeXerX2CoIIvrord4nc%2F3E%3D) - Copy of latest invoice from the current provider | | Toll Free | - [LOA Template - Hungary (Voxbone)](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/LOA%20Template%20-%20Hungary%20(Voxbone).docx?sv=2026-02-06&spr=https&st=2026-11-03T22%3A19%3A10Z&se=2026-11-03T23%3A19%3A10Z&sr=c&sp=r&sig=0sldHXLudtS%2BRXF3KgOiSSeXerX2CoIIvrord4nc%2F3E%3D) - Copy of latest invoice from the current provider | | ### Israel | | --- | | **Number Type** | **Paperwork Required** | | Geographic | - [LOA Template - Israel Geo (Voxbone)](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/LOA%20Template%20-%20Israel%20Geo%20(Voxbone).docx?sv=2026-02-06&spr=https&st=2026-11-03T22%3A19%3A10Z&se=2026-11-03T23%3A19%3A10Z&sr=c&sp=r&sig=0sldHXLudtS%2BRXF3KgOiSSeXerX2CoIIvrord4nc%2F3E%3D) - Copy of latest invoice from the current provider - Copy of legal representative's photo ID - [Subscriber Letter - Israel](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/Subscriber%20Letter%20-%20Israel.pdf?sv=2026-02-06&spr=https&st=2026-11-03T22%3A19%3A10Z&se=2026-11-03T23%3A19%3A10Z&sr=c&sp=r&sig=0sldHXLudtS%2BRXF3KgOiSSeXerX2CoIIvrord4nc%2F3E%3D) - VAT number - Proof of address (i.e., Business Registration, Residence Permit or Government Issued Documents within 12 months OR Utility Bill within 3 months OR active lease agreement.) | | Toll Free | [LOA Template - Israel Toll Free (BICS)](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/LOA%20Template%20-%20Israel%20Toll%20Free%20(BICS).docx?sv=2026-02-06&spr=https&st=2026-11-03T22%3A19%3A10Z&se=2026-11-03T23%3A19%3A10Z&sr=c&sp=r&sig=0sldHXLudtS%2BRXF3KgOiSSeXerX2CoIIvrord4nc%2F3E%3D) | | National | - [LOA Template - Israel National (Voxbone)](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/LOA%20Template%20-%20Israel%20National%20(Voxbone).docx?sv=2026-02-06&spr=https&st=2026-11-03T22%3A19%3A10Z&se=2026-11-03T23%3A19%3A10Z&sr=c&sp=r&sig=0sldHXLudtS%2BRXF3KgOiSSeXerX2CoIIvrord4nc%2F3E%3D) - Copy of latest invoice from the current provider - Copy of legal representative's photo ID | | ### Italy | | --- | | **Number Type** | **Paperwork Required** | | Geographic (+39 0) | [LOA Template - Italy (Geographic)](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/LOA%20Template%20-%20Italy%20Geo%20(Colt).docx?sv=2026-02-06&spr=https&st=2026-11-03T22%3A19%3A10Z&se=2026-11-03T23%3A19%3A10Z&sr=c&sp=r&sig=0sldHXLudtS%2BRXF3KgOiSSeXerX2CoIIvrord4nc%2F3E%3D) + Copy of latest invoice from the current provider > [!NOTE] > Note > > *Due to domestic regulations, Geographic telephone numbers in this country must be registered to an address in the corresponding local area.* | | Toll Free (+39 8) | [LOA Template - Italy (Non Geographic)](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/LOA%20Template%20-%20Italy%20NonGeo%20(Orange).doc?sv=2026-02-06&spr=https&st=2026-11-03T22%3A19%3A10Z&se=2026-11-03T23%3A19%3A10Z&sr=c&sp=r&sig=0sldHXLudtS%2BRXF3KgOiSSeXerX2CoIIvrord4nc%2F3E%3D) | | ### Latvia | | --- | | **Number Type** | **Paperwork Required** | | Geographic | - [LOA Template - Latvia (Voxbone)](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/LOA%20Template%20-%20Latvia%20(Voxbone).docx?sv=2026-02-06&spr=https&st=2026-11-03T22%3A19%3A10Z&se=2026-11-03T23%3A19%3A10Z&sr=c&sp=r&sig=0sldHXLudtS%2BRXF3KgOiSSeXerX2CoIIvrord4nc%2F3E%3D) - Copy of latest invoice from the current provider | | Toll Free | - [LOA Template - Latvia (Voxbone)](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/LOA%20Template%20-%20Latvia%20(Voxbone).docx?sv=2026-02-06&spr=https&st=2026-11-03T22%3A19%3A10Z&se=2026-11-03T23%3A19%3A10Z&sr=c&sp=r&sig=0sldHXLudtS%2BRXF3KgOiSSeXerX2CoIIvrord4nc%2F3E%3D) - Copy of latest invoice from the current provider | | ### Lithuania | | --- | | **Number Type** | **Paperwork Required** | | Geographic | - [LOA Template - Lithuania (Voxbone)](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/LOA%20Template%20-%20Lithuania%20(Voxbone).xls?sv=2026-02-06&spr=https&st=2026-11-03T22%3A19%3A10Z&se=2026-11-03T23%3A19%3A10Z&sr=c&sp=r&sig=0sldHXLudtS%2BRXF3KgOiSSeXerX2CoIIvrord4nc%2F3E%3D) - Copy of latest invoice from the current provider | | Toll Free | - [LOA Template - Lithuania (Voxbone)](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/LOA%20Template%20-%20Lithuania%20(Voxbone).xls?sv=2026-02-06&spr=https&st=2026-11-03T22%3A19%3A10Z&se=2026-11-03T23%3A19%3A10Z&sr=c&sp=r&sig=0sldHXLudtS%2BRXF3KgOiSSeXerX2CoIIvrord4nc%2F3E%3D) - Copy of latest invoice from the current provider | | ### Luxembourg | | --- | | **Number Type** | **Paperwork Required** | | Geographic | [LOA Template - Luxembourg Geo (Orange)](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/LOA%20Template%20-%20Luxembourg%20Geo%20(Orange).doc?sv=2026-02-06&spr=https&st=2026-11-03T22%3A19%3A10Z&se=2026-11-03T23%3A19%3A10Z&sr=c&sp=r&sig=0sldHXLudtS%2BRXF3KgOiSSeXerX2CoIIvrord4nc%2F3E%3D) | | Toll Free | [LOA Template - Luxembourg NonGeo (Orange)](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/LOA%20Template%20-%20Luxembourg%20NonGeo%20(Orange).doc?sv=2026-02-06&spr=https&st=2026-11-03T22%3A19%3A10Z&se=2026-11-03T23%3A19%3A10Z&sr=c&sp=r&sig=0sldHXLudtS%2BRXF3KgOiSSeXerX2CoIIvrord4nc%2F3E%3D) | | ### Netherlands | | --- | | **Number Type** | **Paperwork Required** | | Geographic | [LOA Template - Netherlands (Geographic)](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/LOA%20Template%20-%20Netherlands%20(Colt).docx?sv=2026-02-06&spr=https&st=2026-11-03T22%3A19%3A10Z&se=2026-11-03T23%3A19%3A10Z&sr=c&sp=r&sig=0sldHXLudtS%2BRXF3KgOiSSeXerX2CoIIvrord4nc%2F3E%3D) Due to domestic regulations, Geographic telephone numbers in this country must be registered to an address in the corresponding local area. | | Non Geographic | [LOA Template - Netherlands (Non Geographic)](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/LOA%20Template%20-%20Netherlands%20(Colt).docx?sv=2026-02-06&spr=https&st=2026-11-03T22%3A19%3A10Z&se=2026-11-03T23%3A19%3A10Z&sr=c&sp=r&sig=0sldHXLudtS%2BRXF3KgOiSSeXerX2CoIIvrord4nc%2F3E%3D) + Copy of ACM Letter (allocation letter from the Dutch regulator) | | ### Norway | | --- | | **Number Type** | **Paperwork Required** | | Geographic | [LOA Template - Norway Geo (Orange)](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/LOA%20Template%20-%20Norway%20Geo%20(Orange).doc?sv=2026-02-06&spr=https&st=2026-11-03T22%3A19%3A10Z&se=2026-11-03T23%3A19%3A10Z&sr=c&sp=r&sig=0sldHXLudtS%2BRXF3KgOiSSeXerX2CoIIvrord4nc%2F3E%3D) | | Toll Free | [LOA Template - Norway NonGeo (Orange)](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/LOA%20Template%20-%20Norway%20NonGeo%20(Orange).doc?sv=2026-02-06&spr=https&st=2026-11-03T22%3A19%3A10Z&se=2026-11-03T23%3A19%3A10Z&sr=c&sp=r&sig=0sldHXLudtS%2BRXF3KgOiSSeXerX2CoIIvrord4nc%2F3E%3D) | | ### Poland | | --- | | **Number Type** | **Paperwork Required** | | Geographic | - [LOA Template - Poland Geo (BICS)](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/LOA%20Template%20-%20Poland%20Geo%20(BICS)%20-%202025.docx?sv=2026-02-06&spr=https&st=2026-11-03T22%3A19%3A10Z&se=2026-11-03T23%3A19%3A10Z&sr=c&sp=r&sig=0sldHXLudtS%2BRXF3KgOiSSeXerX2CoIIvrord4nc%2F3E%3D) - Copy of latest invoice from the current provider - Copy of business registration document | | ### Portugal | | --- | | **Number Type** | **Paperwork Required** | | Geographic | - [LOA Template - Portugal (Orange)](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/LOA%20Template%20-%20Portugal%20(Orange).docx?sv=2026-02-06&spr=https&st=2026-11-03T22%3A19%3A10Z&se=2026-11-03T23%3A19%3A10Z&sr=c&sp=r&sig=0sldHXLudtS%2BRXF3KgOiSSeXerX2CoIIvrord4nc%2F3E%3D) - Copy of Business Registration Document | | Toll Free | [LOA Template - Portugal (Orange)](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/LOA%20Template%20-%20Portugal%20(Orange).docx?sv=2026-02-06&spr=https&st=2026-11-03T22%3A19%3A10Z&se=2026-11-03T23%3A19%3A10Z&sr=c&sp=r&sig=0sldHXLudtS%2BRXF3KgOiSSeXerX2CoIIvrord4nc%2F3E%3D) | | ### Republic of Ireland | | --- | | **Number Type** | **Paperwork Required** | | Geographic | [LOA Template - Ireland (in2tel)](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/LOA%20Template%20-%20Ireland%20(in2tel).docx?sv=2026-02-06&spr=https&st=2026-11-03T22%3A19%3A10Z&se=2026-11-03T23%3A19%3A10Z&sr=c&sp=r&sig=0sldHXLudtS%2BRXF3KgOiSSeXerX2CoIIvrord4nc%2F3E%3D) | | Non Geographic | [LOA Template - Ireland (in2tel)](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/LOA%20Template%20-%20Ireland%20(in2tel).docx?sv=2026-02-06&spr=https&st=2026-11-03T22%3A19%3A10Z&se=2026-11-03T23%3A19%3A10Z&sr=c&sp=r&sig=0sldHXLudtS%2BRXF3KgOiSSeXerX2CoIIvrord4nc%2F3E%3D) | | ### Romania | | --- | | **Number Type** | **Paperwork Required** | | Geographic | - [LOA Template - Romania (Voxbone)](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/LOA%20Template%20-%20Romania%20(Voxbone).doc?sv=2026-02-06&spr=https&st=2026-11-03T22%3A19%3A10Z&se=2026-11-03T23%3A19%3A10Z&sr=c&sp=r&sig=0sldHXLudtS%2BRXF3KgOiSSeXerX2CoIIvrord4nc%2F3E%3D) - Copy of latest invoice from the current provider - Copy of legal representative's photo ID [LOA Guide - Romania (Voxbone)](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/LOA%20Guide%20-%20Romania%20(Voxbone).pdf?sv=2026-02-06&spr=https&st=2026-11-03T22%3A19%3A10Z&se=2026-11-03T23%3A19%3A10Z&sr=c&sp=r&sig=0sldHXLudtS%2BRXF3KgOiSSeXerX2CoIIvrord4nc%2F3E%3D) (For reference only. Not to be completed) | | ### Slovakia | | --- | | **Number Type** | **Paperwork Required** | | Geographic | - [LOA Template - Slovakia (Voxbone)](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/LOA%20Template%20-%20Slovakia%20(Voxbone).docx?sv=2026-02-06&spr=https&st=2026-11-03T22%3A19%3A10Z&se=2026-11-03T23%3A19%3A10Z&sr=c&sp=r&sig=0sldHXLudtS%2BRXF3KgOiSSeXerX2CoIIvrord4nc%2F3E%3D) - Copy of latest invoice from the current provider | | Toll Free | - [LOA Template - Slovakia (Voxbone)](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/LOA%20Template%20-%20Slovakia%20(Voxbone).docx?sv=2026-02-06&spr=https&st=2026-11-03T22%3A19%3A10Z&se=2026-11-03T23%3A19%3A10Z&sr=c&sp=r&sig=0sldHXLudtS%2BRXF3KgOiSSeXerX2CoIIvrord4nc%2F3E%3D) - Copy of latest invoice from the current provider | | ### Slovenia | | --- | | **Number Type** | **Paperwork Required** | | Geographic | [LOA Template - Slovenia (Voxbone)](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/LOA%20Template%20-%20Slovenia%20(Voxbone).doc?sv=2026-02-06&spr=https&st=2026-11-03T22%3A19%3A10Z&se=2026-11-03T23%3A19%3A10Z&sr=c&sp=r&sig=0sldHXLudtS%2BRXF3KgOiSSeXerX2CoIIvrord4nc%2F3E%3D) [LOA Guide - Slovenia (Voxbone)](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/LOA%20Guide%20-%20Slovenia%20(Voxbone).doc?sv=2026-02-06&spr=https&st=2026-11-03T22%3A19%3A10Z&se=2026-11-03T23%3A19%3A10Z&sr=c&sp=r&sig=0sldHXLudtS%2BRXF3KgOiSSeXerX2CoIIvrord4nc%2F3E%3D) (For reference only. Not to be completed) | | Toll Free | [LOA Template - Slovenia (Voxbone)](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/LOA%20Template%20-%20Slovenia%20(Voxbone).doc?sv=2026-02-06&spr=https&st=2026-11-03T22%3A19%3A10Z&se=2026-11-03T23%3A19%3A10Z&sr=c&sp=r&sig=0sldHXLudtS%2BRXF3KgOiSSeXerX2CoIIvrord4nc%2F3E%3D) [LOA Guide - Slovenia (Voxbone)](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/LOA%20Guide%20-%20Slovenia%20(Voxbone).doc?sv=2026-02-06&spr=https&st=2026-11-03T22%3A19%3A10Z&se=2026-11-03T23%3A19%3A10Z&sr=c&sp=r&sig=0sldHXLudtS%2BRXF3KgOiSSeXerX2CoIIvrord4nc%2F3E%3D) (For reference only. Not to be completed) | | ### South Africa | | --- | | **Number Type** | **Paperwork Required** | | Geographic | - [Port Form Template - South Africa (Avoxi)](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/Port%20Form%20Template%20-%20South%20Africa%20(Avoxi).docx?sv=2026-02-06&spr=https&st=2026-11-03T22%3A19%3A10Z&se=2026-11-03T23%3A19%3A10Z&sr=c&sp=r&sig=0sldHXLudtS%2BRXF3KgOiSSeXerX2CoIIvrord4nc%2F3E%3D) - Copy of latest invoice from the current provider - Copy of legal representative's photo ID - Copy of business registration document - Proof of address (i.e., Utility Bill) | | ### Spain | | --- | | **Number Type** | **Paperwork Required** | | Geographic | [LOA Template - Spain (Geographic)](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/LOA%20Template%20-%20Spain%20(Colt).doc?sv=2026-02-06&spr=https&st=2026-11-03T22%3A19%3A10Z&se=2026-11-03T23%3A19%3A10Z&sr=c&sp=r&sig=0sldHXLudtS%2BRXF3KgOiSSeXerX2CoIIvrord4nc%2F3E%3D) *Due to domestic regulations, Geographic telephone numbers in this country must be registered to an address in the corresponding local area.* [LOA Guide - Spain (Geographic)](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/LOA%20Guide%20-%20Spain%20(Colt).pdf?sv=2026-02-06&spr=https&st=2026-11-03T22%3A19%3A10Z&se=2026-11-03T23%3A19%3A10Z&sr=c&sp=r&sig=0sldHXLudtS%2BRXF3KgOiSSeXerX2CoIIvrord4nc%2F3E%3D) | | Non Geographic | [LOA Template - Spain (Non Geographic)](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/LOA%20Template%20-%20Spain%20(Colt).doc?sv=2026-02-06&spr=https&st=2026-11-03T22%3A19%3A10Z&se=2026-11-03T23%3A19%3A10Z&sr=c&sp=r&sig=0sldHXLudtS%2BRXF3KgOiSSeXerX2CoIIvrord4nc%2F3E%3D) [LOA Guide - Spain (Non Geographic)](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/LOA%20Guide%20-%20Spain%20(Colt).pdf?sv=2026-02-06&spr=https&st=2026-11-03T22%3A19%3A10Z&se=2026-11-03T23%3A19%3A10Z&sr=c&sp=r&sig=0sldHXLudtS%2BRXF3KgOiSSeXerX2CoIIvrord4nc%2F3E%3D) | | ### Sweden | | --- | | **Number Type** | **Paperwork Required** | | Geographic | [LOA Template - Sweden (Geographic)](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/LOA%20Template%20-%20Sweden%20(Colt).docx?sv=2026-02-06&spr=https&st=2026-11-03T22%3A19%3A10Z&se=2026-11-03T23%3A19%3A10Z&sr=c&sp=r&sig=0sldHXLudtS%2BRXF3KgOiSSeXerX2CoIIvrord4nc%2F3E%3D) *Due to domestic regulations, Geographic telephone numbers in this country must be registered to an address in the corresponding local area.* | | Non Geographic | [LOA Template - Sweden (Non Geographic)](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/LOA%20Template%20-%20Sweden%20(Non-Geo).doc?sv=2026-02-06&spr=https&st=2026-11-03T22%3A19%3A10Z&se=2026-11-03T23%3A19%3A10Z&sr=c&sp=r&sig=0sldHXLudtS%2BRXF3KgOiSSeXerX2CoIIvrord4nc%2F3E%3D) | | ### Switzerland | | --- | | **Number Type** | **Paperwork Required** | | Geographic | [LOA Template - Switzerland (Geographic) - English](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/LOA%20Template%20-%20Switzerland%20Geo%20(Colt)%20English.docx?sv=2026-02-06&spr=https&st=2026-11-03T22%3A19%3A10Z&se=2026-11-03T23%3A19%3A10Z&sr=c&sp=r&sig=0sldHXLudtS%2BRXF3KgOiSSeXerX2CoIIvrord4nc%2F3E%3D) [LOA Template - Switzerland (Geographic) - French](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/LOA%20Template%20-%20Switzerland%20Geo%20(Colt)%20French.docx?sv=2026-02-06&spr=https&st=2026-11-03T22%3A19%3A10Z&se=2026-11-03T23%3A19%3A10Z&sr=c&sp=r&sig=0sldHXLudtS%2BRXF3KgOiSSeXerX2CoIIvrord4nc%2F3E%3D) [LOA Template - Switzerland (Geographic) - German](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/LOA%20Template%20-%20Switzerland%20Geo%20(Colt)%20German.docx?sv=2026-02-06&spr=https&st=2026-11-03T22%3A19%3A10Z&se=2026-11-03T23%3A19%3A10Z&sr=c&sp=r&sig=0sldHXLudtS%2BRXF3KgOiSSeXerX2CoIIvrord4nc%2F3E%3D) [LOA Template - Switzerland (Geographic) - Italian](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/LOA%20Template%20-%20Switzerland%20Geo%20(Colt)%20Italian.docx?sv=2026-02-06&spr=https&st=2026-11-03T22%3A19%3A10Z&se=2026-11-03T23%3A19%3A10Z&sr=c&sp=r&sig=0sldHXLudtS%2BRXF3KgOiSSeXerX2CoIIvrord4nc%2F3E%3D) Due to domestic regulations, Geographic telephone numbers in this country must be registered to an address in the corresponding local area. | | Non Geographic | [LOA Template - Switzerland (Non Geographic) - French](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/LOA%20Template%20-%20Switzerland%20NonGeo%20(Colt)%20French.docx?sv=2026-02-06&spr=https&st=2026-11-03T22%3A19%3A10Z&se=2026-11-03T23%3A19%3A10Z&sr=c&sp=r&sig=0sldHXLudtS%2BRXF3KgOiSSeXerX2CoIIvrord4nc%2F3E%3D) BAKOM Allocation Letter - This would need to be provided by the Swiss regulator to the allocated owner of the number(s). > [!NOTE] > Note > > A Swiss non geographic number can only be ported if you are the allocated owner of the number on the Swiss regulator's records. To check if the number is allocated to your business, use the [regulator's online tool](https://www.egov.swiss/en/search-individual-number-description). If the number is not allocated to you, liaise with your current provider, and the Swiss regulator, to arrange for the number to be reallocated. | | ### Turkey | | --- | | **Number Type** | **Paperwork Required** | | Geographic | [LOA Template - Turkey (Voxbone)](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/LOA%20Template%20-%20Turkey%20(Voxbone).xls?sv=2026-02-06&spr=https&st=2026-11-03T22%3A19%3A10Z&se=2026-11-03T23%3A19%3A10Z&sr=c&sp=r&sig=0sldHXLudtS%2BRXF3KgOiSSeXerX2CoIIvrord4nc%2F3E%3D) [LOA Guide - Turkey (Voxbone)](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/LOA%20Guide%20-%20Turkey%20(Voxbone).xls?sv=2026-02-06&spr=https&st=2026-11-03T22%3A19%3A10Z&se=2026-11-03T23%3A19%3A10Z&sr=c&sp=r&sig=0sldHXLudtS%2BRXF3KgOiSSeXerX2CoIIvrord4nc%2F3E%3D) (For reference only. Not to be completed) - Copy of the latest invoice from the current provider - Copy of legal representative's photo ID - Copy of Certificate of Incorporation / Company Registration Certificate - Copy of the registration at the tax office > [!NOTE] > Note > > Due to domestic regulations, Geographic telephone numbers in this country must be registered to an address in the corresponding local area. Additional fields such as MERSiS number, Mother's first name and Father's first name of the authorised company representative are also required. This must be provided for validation before activating the number. | | ### Ukraine | | --- | | **Number Type** | **Paperwork Required** | | Toll Free | [LOA Template - International Toll Free Service](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/LOA%20Template%20-%20International%20Toll%20Free%20Service%20(9).xls?sv=2026-02-06&spr=https&st=2026-11-03T22%3A19%3A10Z&se=2026-11-03T23%3A19%3A10Z&sr=c&sp=r&sig=0sldHXLudtS%2BRXF3KgOiSSeXerX2CoIIvrord4nc%2F3E%3D) | | ### United Kingdom (UK) | | --- | | **Number Type** | **Paperwork Required** | | Geographic (01/02) | [LOA Template - United Kingdom](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/LOA%20Template%20-%20United%20Kingdom(1).docx?sv=2026-02-06&spr=https&st=2026-11-03T22%3A19%3A10Z&se=2026-11-03T23%3A19%3A10Z&sr=c&sp=r&sig=0sldHXLudtS%2BRXF3KgOiSSeXerX2CoIIvrord4nc%2F3E%3D) | | Toll Free (0800) | [LOA Template - United Kingdom](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/LOA%20Template%20-%20United%20Kingdom(1).docx?sv=2026-02-06&spr=https&st=2026-11-03T22%3A19%3A10Z&se=2026-11-03T23%3A19%3A10Z&sr=c&sp=r&sig=0sldHXLudtS%2BRXF3KgOiSSeXerX2CoIIvrord4nc%2F3E%3D) | | National (03, 084, 087) | [LOA Template - United Kingdom](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/LOA%20Template%20-%20United%20Kingdom(1).docx?sv=2026-02-06&spr=https&st=2026-11-03T22%3A19%3A10Z&se=2026-11-03T23%3A19%3A10Z&sr=c&sp=r&sig=0sldHXLudtS%2BRXF3KgOiSSeXerX2CoIIvrord4nc%2F3E%3D) | | **United Kingdom Notes** | | Consider the below when completing your UK paperwork to minimise delays: - A valid electronic/physical signature must be added to every page. - At least one main billing number (MBN) must be specified. - The 'Site Address to register' should match your existing carrier's records. - Sequential telephone numbers can be listed in range format: i.e., 02080123450 - 02080123453 rather than: 02080123450, 02080123451, 02080123452, 02080123453 - Account Number is required if porting Non-Geographic (03, 08) numbers. > This UK documentation is only valid for telephone numbers in the mainland United Kingdom of Great Britain & Northern Ireland. > > (Telephone numbers in the Channel Islands are not portable to 8x8). | ## Asia-Pacific (APAC) | ### Australia | | --- | | **Number Type** | **Paperwork Required** | | Geographic | - [LOA Template - Australia](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/LOA%20Template%20-%20Australia.docx?sv=2026-02-06&spr=https&st=2026-11-03T22%3A19%3A10Z&se=2026-11-03T23%3A19%3A10Z&sr=c&sp=r&sig=0sldHXLudtS%2BRXF3KgOiSSeXerX2CoIIvrord4nc%2F3E%3D) - Copy of latest invoice from current provider (dated within the last 30 days). | | Toll Free | - [LOA Template - Australia](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/LOA%20Template%20-%20Australia.docx?sv=2026-02-06&spr=https&st=2026-11-03T22%3A19%3A10Z&se=2026-11-03T23%3A19%3A10Z&sr=c&sp=r&sig=0sldHXLudtS%2BRXF3KgOiSSeXerX2CoIIvrord4nc%2F3E%3D) - Copy of latest invoice from current provider (dated within the last 30 days). | | ### Brunei | | --- | | **Number Type** | **Paperwork Required** | | Toll Free | [LOA Template - International Toll Free Service](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/LOA Template - International Toll Free Service.xls?sv=2026-02-06&spr=https&st=2026-11-03T22%3A19%3A10Z&se=2026-11-03T23%3A19%3A10Z&sr=c&sp=r&sig=0sldHXLudtS%2BRXF3KgOiSSeXerX2CoIIvrord4nc%2F3E%3D) | | ### Hong Kong | | --- | | **Number Type** | **Paperwork Required** | | Geographic | [LOA Template - Hong Kong](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/LOA%20Template%20-%20Hong%20Kong.pdf?sv=2026-02-06&spr=https&st=2026-11-03T22%3A19%3A10Z&se=2026-11-03T23%3A19%3A10Z&sr=c&sp=r&sig=0sldHXLudtS%2BRXF3KgOiSSeXerX2CoIIvrord4nc%2F3E%3D) | | Toll Free | [LOA Template - Hong Kong TollFree](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/LOA%20Template%20-%20Hong%20Kong%20TollFree.doc?sv=2026-02-06&spr=https&st=2026-11-03T22%3A19%3A10Z&se=2026-11-03T23%3A19%3A10Z&sr=c&sp=r&sig=0sldHXLudtS%2BRXF3KgOiSSeXerX2CoIIvrord4nc%2F3E%3D) (Fo*r porting from PCCW only*) | | ### Japan | | --- | | **Number Type** | **Paperwork Required** | | Geographic (*only Tokyo 03 numbers) | - [LOA Template - Japan (Voxbone)](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/LOA%20Template%20%20-%20Japan%20(Voxbone).docx?sv=2026-02-06&spr=https&st=2026-11-03T22%3A19%3A10Z&se=2026-11-03T23%3A19%3A10Z&sr=c&sp=r&sig=0sldHXLudtS%2BRXF3KgOiSSeXerX2CoIIvrord4nc%2F3E%3D) - Copy of latest invoice from the current provider - Copy of legal representative's photo ID - Copy of business registration document (dated within 6 months) - Document linking legal representative to the company (if name is not shown on the business registration). | | ### New Zealand | | --- | | **Number Type** | **Paperwork Required** | | Geographic | [LOA Template - New Zealand](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/LOA%20Template%20-%20New%20Zealand.docx?sv=2026-02-06&spr=https&st=2026-11-03T22%3A19%3A10Z&se=2026-11-03T23%3A19%3A10Z&sr=c&sp=r&sig=0sldHXLudtS%2BRXF3KgOiSSeXerX2CoIIvrord4nc%2F3E%3D) | | Toll Free | [LOA Template - New Zealand](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/LOA%20Template%20-%20New%20Zealand.docx?sv=2026-02-06&spr=https&st=2026-11-03T22%3A19%3A10Z&se=2026-11-03T23%3A19%3A10Z&sr=c&sp=r&sig=0sldHXLudtS%2BRXF3KgOiSSeXerX2CoIIvrord4nc%2F3E%3D) | | ### Singapore | | --- | | **Number Type** | **Paperwork Required** | | Geographic | - [Number Portability Form – Singapore](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/Number%20Portability%20Form%20%E2%80%93%20Singapore.pdf?sv=2026-02-06&spr=https&st=2026-11-03T22%3A19%3A10Z&se=2026-11-03T23%3A19%3A10Z&sr=c&sp=r&sig=0sldHXLudtS%2BRXF3KgOiSSeXerX2CoIIvrord4nc%2F3E%3D) - [Number Porting Authorisation Letter - Singapore](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/Number%20Porting%20Authorisation%20Letter%20-%20Singapore.docx?sv=2026-02-06&spr=https&st=2026-11-03T22%3A19%3A10Z&se=2026-11-03T23%3A19%3A10Z&sr=c&sp=r&sig=0sldHXLudtS%2BRXF3KgOiSSeXerX2CoIIvrord4nc%2F3E%3D) - [Authorization Letter to Terminate the Tagged Numbers - Singapore](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/Authorization%20Letter%20to%20Terminate%20the%20Tagged%20Numbers%20-%20Singapore.docx?sv=2026-02-06&spr=https&st=2026-11-03T22%3A19%3A10Z&se=2026-11-03T23%3A19%3A10Z&sr=c&sp=r&sig=0sldHXLudtS%2BRXF3KgOiSSeXerX2CoIIvrord4nc%2F3E%3D) - ACRA dated within 6 months - To obtain an ACRA please go to [https://www.bizfile.gov.sg/](https://www.bizfile.gov.sg/) - Scroll to the section labeled "Search for business information". - Use the Entity tab to type in the company name or Unique Entity Number (UEN). | ## Rest of the World | **Anguilla** | | --- | | **What type of number(s) are you porting?** | **Paperwork Required?** | | Toll Free | [LOA Template - International Toll Free Service](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/LOA%20Template%20-%20International%20Toll%20Free%20Service.xls?sv=2026-02-06&spr=https&st=2026-11-03T22%3A19%3A10Z&se=2026-11-03T23%3A19%3A10Z&sr=c&sp=r&sig=0sldHXLudtS%2BRXF3KgOiSSeXerX2CoIIvrord4nc%2F3E%3D) | | **Antigua and Barbuda** | | **What type of number(s) are you porting?** | **Paperwork Required?** | | Toll Free | [LOA Template - International Toll Free Service](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/LOA%20Template%20-%20International%20Toll%20Free%20Service.xls?sv=2026-02-06&spr=https&st=2026-11-03T22%3A19%3A10Z&se=2026-11-03T23%3A19%3A10Z&sr=c&sp=r&sig=0sldHXLudtS%2BRXF3KgOiSSeXerX2CoIIvrord4nc%2F3E%3D) | | **Barbados** | | **What type of number(s) are you porting?** | **Paperwork Required?** | | Toll Free | [LOA Template - International Toll Free Service](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/LOA%20Template%20-%20International%20Toll%20Free%20Service%20(2).xls?sv=2026-02-06&spr=https&st=2026-11-03T22%3A19%3A10Z&se=2026-11-03T23%3A19%3A10Z&sr=c&sp=r&sig=0sldHXLudtS%2BRXF3KgOiSSeXerX2CoIIvrord4nc%2F3E%3D) | | **Bermuda** | | **What type of number(s) are you porting?** | **Paperwork Required?** | | Toll Free | [LOA Template - International Toll Free Service](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/LOA%20Template%20-%20International%20Toll%20Free%20Service%20(3).xls?sv=2026-02-06&spr=https&st=2026-11-03T22%3A19%3A10Z&se=2026-11-03T23%3A19%3A10Z&sr=c&sp=r&sig=0sldHXLudtS%2BRXF3KgOiSSeXerX2CoIIvrord4nc%2F3E%3D) | | **Dominican Republic** | | **What type of number(s) are you porting?** | **Paperwork Required?** | | Geographic | [LOA Template - Dominican Republic](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/LOA%20Template%20-%20Dominican%20Republic.pdf?sv=2026-02-06&spr=https&st=2026-11-03T22%3A19%3A10Z&se=2026-11-03T23%3A19%3A10Z&sr=c&sp=r&sig=0sldHXLudtS%2BRXF3KgOiSSeXerX2CoIIvrord4nc%2F3E%3D) | | **Trinidad & Tobago** | | **What type of number(s) are you porting?** | **Paperwork Required?** | | Toll Free | [LOA Template - International Toll Free Service](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/LOA%20Template%20-%20International%20Toll%20Free%20Service%20(7).xls?sv=2026-02-06&spr=https&st=2026-11-03T22%3A19%3A10Z&se=2026-11-03T23%3A19%3A10Z&sr=c&sp=r&sig=0sldHXLudtS%2BRXF3KgOiSSeXerX2CoIIvrord4nc%2F3E%3D) | ## Related - [How do I submit a port request in Admin Console?](/submit-a-port-request-in-admin-console.md)