--- title: "8x8 Work Manuals & User Guides" slug: "8x8-work-manuals-user-guides" updated: 2026-10-08T10:33:55Z published: 2026-10-08T10:33:55Z canonical: "help.8x8.com/8x8-work-manuals-user-guides" --- > ## Documentation Index > Fetch the complete documentation index at: https://help.8x8.com/llms.txt > Use this file to discover all available pages before exploring further. # 8x8 Work Manuals & User Guides **Looking for a different product help?** Some of the links below are for PDF guides and web guides that are not accessible from within our products. To see only web-based 8x8 Work and integration user guides, see the [8x8 Product Web Help Directory](/support/docs/8x8-product-web-help-directory). ## Setting Up Your Services - [X Series Technical Requirements](/support/docs/x-series-technical-requirements) - [8x8 Network Utility](/documentation/docs/about-8x8-network-utility) - [Preparing Your Network and Installing Your Phones](/documentation/docs/before-you-begin) - [8x8 Number Transfer Information](https://help.8x8.com/docs/global-number-porting-information-for-8x8-users) - [8x8 Generic Guide for Desk Phones](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/8x8 Generic Guide for Desk Phones.pdf?sv=2026-02-06&spr=https&st=2026-11-03T21%3A13%3A29Z&se=2026-11-03T22%3A13%3A29Z&sr=c&sp=r&sig=Kzff9Cz0qqpLk49BA%2FWLdEeM%2BwI%2B%2B%2F%2Bqq2cdIYw9tbQ%3D) - [8x8 SAML SSO with Microsoft ADFS Configuration Guide](https://docs.8x8.com/8x8WebHelp/8x8-saml-integration-with-ms-adfs/Content/SAMLSSO_MicrosoftADFS/overview.htm) - [8x8 Integration with Microsoft Azure Active Directory](/documentation/docs/azure-admin-overview) - [8x8 Integration with Okta](/documentation/docs/8x8-integration-with-okta-overview) ## Account Administration - [8x8 Admin Console Administration Guide](/documentation/docs/what-s-new-in-the-8x8-admin-console-june-2026-release) | [PDF](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/8x8%20Admin%20Console%20Administration%20Guide(1).pdf?sv=2026-02-06&spr=https&st=2026-11-03T21%3A13%3A29Z&se=2026-11-03T22%3A13%3A29Z&sr=c&sp=r&sig=Kzff9Cz0qqpLk49BA%2FWLdEeM%2BwI%2B%2B%2F%2Bqq2cdIYw9tbQ%3D) - [8x8 Storage and Retrieval User Help](/documentation/docs/storage-types) ### 8x8 Nomadic 911 - [8x8 Nomadic 911 Administration Guide](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/Nomadic 911 Administration Guide.pdf?sv=2026-02-06&spr=https&st=2026-11-03T21%3A13%3A29Z&se=2026-11-03T22%3A13%3A29Z&sr=c&sp=r&sig=Kzff9Cz0qqpLk49BA%2FWLdEeM%2BwI%2B%2B%2F%2Bqq2cdIYw9tbQ%3D) - [8x8 Nomadic 911 Planning Guide](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/8x8-Nomadic-911-Planning-Guide.pdf?sv=2026-02-06&spr=https&st=2026-11-03T21%3A13%3A29Z&se=2026-11-03T22%3A13%3A29Z&sr=c&sp=r&sig=Kzff9Cz0qqpLk49BA%2FWLdEeM%2BwI%2B%2B%2F%2Bqq2cdIYw9tbQ%3D) ### 8x8 AI Studio - [8x8 AI Studio Administration Guide](/documentation/docs/about-ai-studio) ## Unified Communication Clients ### 8x8 Work for Desktop - [8x8 Work for Desktop Quick User Guide](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/8x8 Work for Desktop Quick User Guide.pdf?sv=2026-02-06&spr=https&st=2026-11-03T21%3A13%3A29Z&se=2026-11-03T22%3A13%3A29Z&sr=c&sp=r&sig=Kzff9Cz0qqpLk49BA%2FWLdEeM%2BwI%2B%2B%2F%2Bqq2cdIYw9tbQ%3D) - [8x8 Work for Desktop User Guide](/documentation/docs/what-s-new-in-the-8x8-work-for-desktop-web-8-35-release) ### 8x8 Work for Mobile - [8x8 Work for Mobile Quick User Guide](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/8x8 Work for Mobile Quick User Guide.pdf?sv=2026-02-06&spr=https&st=2026-11-03T21%3A13%3A29Z&se=2026-11-03T22%3A13%3A29Z&sr=c&sp=r&sig=Kzff9Cz0qqpLk49BA%2FWLdEeM%2BwI%2B%2B%2F%2Bqq2cdIYw9tbQ%3D) - [8x8 Work for Mobile User Guide for Android](/documentation/docs/what-s-new-in-8x8-work-for-mobile-12-8-release) | [PDF](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/8x8 Work for Mobile Adroid User Guide.pdf?sv=2026-02-06&spr=https&st=2026-11-03T21%3A13%3A29Z&se=2026-11-03T22%3A13%3A29Z&sr=c&sp=r&sig=Kzff9Cz0qqpLk49BA%2FWLdEeM%2BwI%2B%2B%2F%2Bqq2cdIYw9tbQ%3D) - [8x8 Work for Mobile User Guide for iOS](/documentation/docs/what-s-new-in-8x8-work-for-mobile-12-9-release) | [PDF](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/8x8%20Work%20for%20Mobile%20iOS%20User%20Guide.pdf?sv=2026-02-06&spr=https&st=2026-11-03T21%3A13%3A29Z&se=2026-11-03T22%3A13%3A29Z&sr=c&sp=r&sig=Kzff9Cz0qqpLk49BA%2FWLdEeM%2BwI%2B%2B%2F%2Bqq2cdIYw9tbQ%3D) - [8x8 Work for Managed Devices](/documentation/docs/what-s-new-in-8x8-work-for-mobile-12-4-release) ### 8x8 Mobile Admin - [8x8 Mobile Admin - Guide for Admin](/documentation/docs/about-8x8-mobile-admin) ### Features #### Fax - [8x8 Work Internet Fax User Guide](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/8x8 Work Internet Fax User Guide.pdf?sv=2026-02-06&spr=https&st=2026-11-03T21%3A13%3A29Z&se=2026-11-03T22%3A13%3A29Z&sr=c&sp=r&sig=Kzff9Cz0qqpLk49BA%2FWLdEeM%2BwI%2B%2B%2F%2Bqq2cdIYw9tbQ%3D) #### Hot Desk - [Hot Desk User Guide](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/Hot Desk User Guide.pdf?sv=2026-02-06&spr=https&st=2026-11-03T21%3A13%3A29Z&se=2026-11-03T22%3A13%3A29Z&sr=c&sp=r&sig=Kzff9Cz0qqpLk49BA%2FWLdEeM%2BwI%2B%2B%2F%2Bqq2cdIYw9tbQ%3D) #### 8x8 Frontdesk - [8x8 Frontdesk Quick User Guide](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/8x8 Frontdesk Quick User Guide.pdf?sv=2026-02-06&spr=https&st=2026-11-03T21%3A13%3A29Z&se=2026-11-03T22%3A13%3A29Z&sr=c&sp=r&sig=Kzff9Cz0qqpLk49BA%2FWLdEeM%2BwI%2B%2B%2F%2Bqq2cdIYw9tbQ%3D) - [8x8 Frontdesk User Guide](/documentation/docs/fd-about-8x8-frontdesk) ### 8x8 Sales & Account Workspace - [8x8 Sales & Account Workspace Quick User Guide](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/8x8-sales-account-workspace-quick-user-guide.pdf?sv=2026-02-06&spr=https&st=2026-11-03T21%3A13%3A29Z&se=2026-11-03T22%3A13%3A29Z&sr=c&sp=r&sig=Kzff9Cz0qqpLk49BA%2FWLdEeM%2BwI%2B%2B%2F%2Bqq2cdIYw9tbQ%3D) ### XF Workspace - [XF Workspace](/documentation/docs/about-8x8-xf-workspace) - for admins, users, and supervisors ### 8x8 Meet - [8x8 Meet Quick User Guide](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/8x8 Meet Quick User Guide.pdf?sv=2026-02-06&spr=https&st=2026-11-03T21%3A13%3A29Z&se=2026-11-03T22%3A13%3A29Z&sr=c&sp=r&sig=Kzff9Cz0qqpLk49BA%2FWLdEeM%2BwI%2B%2B%2F%2Bqq2cdIYw9tbQ%3D) - [8x8 Meet User Guide](/documentation/docs/workd-about-8x8-meet) - [8x8 Spaces User Guide](/documentation/docs/content-overview-8x8-spaces) - Meetings integration: - [8x8 Work Integration for Microsoft](/documentation/docs/what-s-new-in-the-8x8-microsoft-integration-6-1-2-release) - [8x8 Work Integration for Microsoft Office 365](/documentation/docs/integration-overview-integrate-with-microsoft-office-365) - [8x8 Meet Integration for Salesforce - Admin Guide](/documentation/docs/integrate-8x8-meet-with-salesforce#enable-salesforce-integration-as-an-admin) - [8x8 Meet Integration for Salesforce - User Guide](/documentation/docs/integrate-8x8-meet-with-salesforce#sign-in-to-salesforce-integration-as-a-user) ### Analytics for 8x8 Work - [Analytics for 8x8 Work - User Guide](/documentation/docs/what-s-new-in-the-analytics-for-8x8-work-july-2026-release) | [PDF](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/Analytics%20for%208x8%20Work%20User%20Guide.pdf?sv=2026-02-06&spr=https&st=2026-11-03T21%3A13%3A29Z&se=2026-11-03T22%3A13%3A29Z&sr=c&sp=r&sig=Kzff9Cz0qqpLk49BA%2FWLdEeM%2BwI%2B%2B%2F%2Bqq2cdIYw9tbQ%3D) #### 8x8 Work Team Messaging - [8x8 Work Team Messaging Quick User Guide](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/8x8-work-team-messaging-quick-user-guide.pdf?sv=2026-02-06&spr=https&st=2026-11-03T21%3A13%3A29Z&se=2026-11-03T22%3A13%3A29Z&sr=c&sp=r&sig=Kzff9Cz0qqpLk49BA%2FWLdEeM%2BwI%2B%2B%2F%2Bqq2cdIYw9tbQ%3D) #### Voicemail - [8x8 Voicemail Quick User Guide](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/8x8_Voicemail_QRG_pm5870216_US_Letter_Size.pdf?sv=2026-02-06&spr=https&st=2026-11-03T21%3A13%3A29Z&se=2026-11-03T22%3A13%3A29Z&sr=c&sp=r&sig=Kzff9Cz0qqpLk49BA%2FWLdEeM%2BwI%2B%2B%2F%2Bqq2cdIYw9tbQ%3D) ## 8x8 Work Integrations - 1CRM Integration: [8x8 Work for 1CRM - Agent Guide](/documentation/docs/overview-8x8-work-for-1crm) - AgileCRM Integration: [8x8 Work for AgileCRM - Agent Guide](/documentation/docs/overview-8x8-work-for-agile-crm) - [Bullhorn Integration User Guide](/documentation/docs/overview-8x8-work-for-bullhorn) - Copper Integration - [8x8 Work for Copper - Admin Guide](/documentation/docs/overview-8x8-integration-for-copper) - [8x8 Work for Copper - Agent Guide](/documentation/docs/overview-8x8-work-for-copper) - [Desk.com Integration User Guide](/documentation/docs/overview-8x8-work-for-desk-com) - [Google G-Suite Integration User Guide](/documentation/docs/overview-8x8-work-for-g-suite) - Freshdesk Integration - [8x8 Work for Freshdesk - Admin Guide](/documentation/docs/overview-8x8-integration-for-freshdesk) - [8x8 Work for Freshdesk - Agent Guide](/documentation/docs/overview-8x8-work-for-freshdesk) - HubSpot Integration - [8x8 Work for HubSpot - Admin Guide](/documentation/docs/overview-hubspot-integration) - [8x8 Work for HubSpot - Agent Guide](/documentation/docs/overview-8x8-work-for-hubspot) - Microsoft Dynamics Integration - [8x8 Work for Microsoft Dynamics - Admin Guide](/documentation/docs/integration-overview-8x8-integration-for-microsoft-dynamics) - [8x8 Work for Microsoft Dynamics - Agent Guide](/documentation/docs/overview-8x8-work-for-microsoft-dynamics) - [Microsoft Office 365 Integration User Guide](/documentation/docs/integration-overview-integrate-with-microsoft-office-365) - [Microsoft Outlook & Skype for Business (Lync) Integration User Guide](/documentation/docs/what-s-new-in-the-8x8-microsoft-integration-6-1-2-release) - NetSuite Integration - [8x8 Work for NetSuite Integration 3.1 - Admin Guide](/documentation/docs/overview-8x8-integration-for-netsuite-3-1) - [8x8 Work for NetSuite Integration 3.1 - Agent Guide](/documentation/docs/overview-8x8-work-for-netsuite) - Pipedrive Integration: [8x8 Work for Pipedrive - Agent Guide](/documentation/docs/overview-8x8-work-for-pipedrive) - Salesforce Integration - [8x8 Work for Salesforce 3.1 - Admin Guide](/documentation/docs/content-overview-8x8-work-integration-with-salesforce) - [8x8 Work for Salesforce 3.1 - Agent Guide](/documentation/docs/vo-salesforce3-1-admin-overview-8x8-work-integration-with-salesforce) - ServiceNow Integration - [8x8 Work for ServiceNow - Admin Guide](/documentation/docs/content-overview-8x8-work-for-servicenow) - [8x8 Work for ServiceNow - Agent Guide](/documentation/docs/servicenow-overview-8x8-work-for-servicenow) - SugarCRM Integration - [8x8 Work for SugarCRM - Admin Guide](/documentation/docs/overview-8x8-integration-for-sugarcrm) - [8x8 Work for SugarCRM - Agent Guide](/documentation/docs/overview-8x8-work-for-sugarcrm) - [8x8 Work for Vtiger - Agent Guide](/documentation/docs/overview-8x8-work-for-vtiger) - [Web Dialer and Click2Pop](/documentation/docs/8x8-web-dialer) - Zendesk Integration - [8x8 Work for Zendesk 3.1 - Admin Guide](/documentation/docs/overview-8x8-integration-for-zendesk-3-1) - [8x8 Work for Zendesk 3.1 - Agent Guide](/documentation/docs/overview-8x8-work-for-zendesk) - [8x8 Work for Zoho - Agent Guide](/documentation/docs/overview-8x8-work-for-zoho) ## 8x8 Voice for Microsoft Teams - 8x8 Voice for Microsoft Teams (Direct Routing) [Admin Guide](/documentation/docs/ms-teams-overview) - 8x8 for Microsoft Teams App [Admin Guide](/documentation/docs/about-the-8x8-for-microsoft-teams-app-for-administrators) | [End-User Guide](/documentation/docs/about-the-8x8-for-microsoft-teams-app-for-users) - [8x8 Presence Sync with Microsoft Teams](/support/docs/8x8-presence-sync-with-microsoft-teams)