---
title: "Add a Holiday to a Schedule and Script in 8x8 Contact Center"
slug: "add-a-holiday-to-a-schedule-and-script-in-8x8-contact-center"
updated: 2026-05-17T17:35:29Z
published: 2026-05-21T21:25:58Z
canonical: "help.8x8.com/add-a-holiday-to-a-schedule-and-script-in-8x8-contact-center"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.8x8.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Add a Holiday to a Schedule and Script in 8x8 Contact Center

## Objective

Associate an uploaded holiday audio file to an inbound phone script.

## Applies To

- 8x8 Contact Center
- Configuration Manager

## Procedure

### Create a Holiday Event

1. Log in to **Configuration Manager for Contact Center**.
2. Select **Home** > **Schedules**, the Schedule list displays.
3. To edit the intended schedule, click that **Schedule** > Edit page is displayed.
4. Under **Special Events and Holidays**, click **+ Add Day**.
5. Select the date(s).![clipboard_e40582df06c626522157d6d3e1c0fb936.png](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/7191?sv=2026-02-06&spr=https&st=2026-11-03T23%3A35%3A40Z&se=2026-11-04T00%3A35%3A40Z&sr=c&sp=r&sig=gwPVBfpreGTdPeOOocOLmgrrhjWrYWY5CAh4Og2HM2Y%3D)
6. By default the next setting is open, click the **dropdown arrow**.
7. In the dropdown list, select **Choice #1**.![clipboard_e3fa5edfb6cf42301ac7a399ca9562093.png](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/7193?sv=2026-02-06&spr=https&st=2026-11-03T23%3A35%3A40Z&se=2026-11-04T00%3A35%3A40Z&sr=c&sp=r&sig=gwPVBfpreGTdPeOOocOLmgrrhjWrYWY5CAh4Og2HM2Y%3D)
8. Select the hours to run the event.
9. Click **Apply** or **Save**.

### Associate the Event to the Inbound Phone Script

1. Log in to **Configuration Manager for Contact Center**.
2. Select **Scripts**, the Scripts List is displayed.
3. Edit the intended Script, click **Phone** > **Scripts** > Properties page is displayed.
4. On the **Script tab**, scroll to the end of the script.
5. After the Close parameter, you should see parameters #1,#2...
6. Click **#1** > click **Add**, the Insert Object dialog opens.
7. Select **Play**.
8. Fill in the **Object tag**.
9. Select your holiday Audio file.
10. Click **OK**.
11. Click **Save**.![clipboard_e0fb3dd8de9dfd91cfa8087e2d39ddced.png](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/7192?sv=2026-02-06&spr=https&st=2026-11-03T23%3A35%3A40Z&se=2026-11-04T00%3A35%3A40Z&sr=c&sp=r&sig=gwPVBfpreGTdPeOOocOLmgrrhjWrYWY5CAh4Og2HM2Y%3D)