---
title: "Call using preferred devices in 8x8 Work for Desktop"
slug: "call-using-preferred-devices-in-8x8-work-for-desktop"
updated: 2026-05-17T17:41:03Z
published: 2026-05-21T21:27:32Z
canonical: "help.8x8.com/call-using-preferred-devices-in-8x8-work-for-desktop"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.8x8.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Call using preferred devices in 8x8 Work for Desktop

## Objective

Add a new device to make an outbound call within 8x8 Work for Desktop.

## Applies to

- 8x8 Work for Desktop
- Call Using

## Procedure

1. Open **8x8 Work for Desktop**.
2. Click **Call Using**.
3. Click **+ Add phone number**.
4. Add the phone number and description of the new device. ![Call_Using_External.png](https://cdn.us.document360.io/e3a59e39-abd3-4423-964c-0a4008dc5673/Images/Documentation/13070?sv=2026-02-06&spr=https&st=2026-11-03T21%3A29%3A53Z&se=2026-11-03T22%3A29%3A53Z&sr=c&sp=r&sig=l%2BEa5ZJc6V%2B2UswY4GN3rTxe5MFBH40zECzIS%2F1UXQM%3D)The new device should be an option that can be selected when making *outbound calls* in **Call Using**.
5. Click **Save**.
6. Back on the **Call using** menu, click to select the ***newly added device*** as your outbound calling option.

> [!NOTE]
> Note:
> 
> This external setting is limited to outbound calling only. Inbound calls will not ring the external device.