--- title: "Global Number Porting Information for 8x8 Users" slug: "global-number-porting-information-for-8x8-users" tags: ["Number Porting"] updated: 2026-10-09T09:30:09Z published: 2026-10-09T09:30:09Z canonical: "help.8x8.com/global-number-porting-information-for-8x8-users" --- > ## Documentation Index > Fetch the complete documentation index at: https://help.8x8.com/llms.txt > Use this file to discover all available pages before exploring further. # Global Number Porting Information for 8x8 Users ## Overview If you have a question about number porting with 8x8, follow the links below to find more information. - [**Porting to 8x8**](/support/docs/global-number-porting-information-for-8x8-users#porting-to-8x8) - [**Admin Console Guides**](/support/docs/global-number-porting-information-for-8x8-users#admin-console-guides) - [**Changes & Cancellations**](/support/docs/global-number-porting-information-for-8x8-users#changes-&-cancellations) - [**Contact Us**](/support/docs/global-number-porting-information-for-8x8-users#contact-us) - [**Documentation**](/support/docs/global-number-porting-information-for-8x8-users#documentation) - [**Lead Times & Scheduling**](/support/docs/global-number-porting-information-for-8x8-users#lead-times-&-scheduling) - [**Spoofing Non 8x8 Numbers**](/support/docs/global-number-porting-information-for-8x8-users#spoofing-non-8x8-numbers) - [**Loss of Service**](/support/docs/global-number-porting-information-for-8x8-users#loss-of-service) - [**Migrating within 8x8**](/support/docs/global-number-porting-information-for-8x8-users#migrating-within-8x8) - [**Porting Away from 8x8**](/support/docs/global-number-porting-information-for-8x8-users#porting-away-from-8x8) ### Porting to 8x8 Here you can find more detail on the process of moving telephone numbers from a different provider to 8x8. - [What is the 8x8 number porting process?](/support/docs/porting-to-8x8-what-is-the-8x8-number-porting-process) - [How do I submit a port request?](/support/docs/submit-a-port-request-in-admin-console) - [What documents do I need to port numbers?](/support/docs/8x8-number-porting-loas) - [What time will my numbers port to 8x8?](/support/docs/what-time-will-my-numbers-port-to-8x8) ### Admin Console Guides If you need guidance on using Admin Console to port and manage your 8x8 phone numbers try these articles. - [How do I submit a port request?](/support/docs/submit-a-port-request-in-admin-console) - [Why do I see an error when submitting my port request?](/support/docs/error-when-submitting-a-port-request) - [How can I see what licenses I have on my 8x8 account?](/support/docs/view-number-of-licenses-available-in-8x8-admin-console) - [How do I remove phone numbers from my 8x8 account?](/support/docs/remove-a-number-from-8x8-admin-console) - [How do I claim new phone numbers?](/support/docs/claim-phone-numbers-in-8x8-admin-console) ### Changes & Cancellations When porting your telephone numbers to 8x8 we always want to achieve a porting date which suits you. If your number porting has been scheduled for a date which is no longer ideal then the below details may help explain what options are available. - [Changing or Cancelling Your 8x8 Number Transfer](/support/docs/changing-or-cancelling-your-8x8-number-transfer) ### Contact Us If you have a question which isn't covered here, or you need to get in touch with us regarding an existing case, please see below for how to seek further support from our team. - [Create a Case with 8x8 Support](/support/docs/create-a-case-with-8x8-support) - [View and Manage Cases in the 8x8 Support Portal](/support/docs/view-and-manage-cases-in-the-8x8-support-portal) - For 8×8 Partners on our Small Business platform - Please [click here](https://help.8x8.com/partners/docs/create-and-manage-cases). If your Number Transfer Request is already being handled by a member of our Global Number Porting team then we aim to reply to any queries raised via your case within 24 hours. ### Documentation Number porting always requires specific paperwork to be prepared before the request can be sent to the current provider. Different countries and types of numbers will mostly require different paperwork. Here you can see what documentation you will need to port your numbers to 8x8. - [8x8 Number Porting LOAs](/support/docs/8x8-number-porting-loas) ### Lead Times & Scheduling Different number porting requests and activities carry a variety of lead times & scheduling options. For an idea of the minimum timeframe you should expect for your request please see the information below. You can also find detail here on the days & times that number porting is available. - [Number Porting Typical Lead Times](/support/docs/number-porting-typical-lead-times) - [Porting Freeze Dates](/support/docs/porting-freeze-dates) - [What time will my numbers port to 8x8?](/support/docs/what-time-will-my-numbers-port-to-8x8) ### Spoofing Non 8x8 Numbers If you have a telephone number with another provider which you would like to display on outbound calls from the 8x8 platform the details here will help explain the steps involved. - [Spoofing: How to Make Non-8x8 Numbers Available for Outbound Calling (8x8 Work)](/support/docs/spoofing-how-to-make-non-8x8-numbers-available-for-outbound-calling-8x8-work) - How can I raise a spoofing request for 8x8 Contact Center? Create a case with our Technical Support team and your VCC spoofing request will be passed onto our Global Number Provisioning team for processing. ### Loss of Service Here you can find information about what to do if you encounter an outage related to number porting. We hope you never need to check the topic outlined here, but if you do experience a problem this article may help you fix the issue. - [Loss of Service on Scheduled Porting Date](/support/docs/loss-of-service-on-scheduled-porting-date) ### Migrating within 8x8 If you already have telephone numbers with 8x8, and need to move them to a different 8x8 account, then you can find more information about internal 8x8 migrations here. - [View Your 8x8 Phone Numbers in Admin Console](/support/docs/view-your-8x8-phone-numbers-in-admin-console) - [Moving Phone Numbers Between 8x8 Accounts](/support/docs/moving-phone-numbers-between-8x8-accounts) ### Porting Away From 8x8 If you are moving your numbers away from 8x8, to a new service provider, you may find the below details helpful. - [How to Port Numbers Away From 8x8](/support/docs/how-to-port-numbers-away-from-8x8)